Best Western Plus Elmendorf Hotel San Antonio Hotel

Hotels
•
Best Western Plus
9 (506 reviews)
20015 Eagle Ford Way , Elmendorf , us
+1 210-621-9436

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Clean and comfy rooms
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Concerns about vehicle safety

Categories

Cleanliness
7.66
Several reviews mentioned issues with cleanliness, such as mold and dirty bathrooms.
Service
10
Very friendly service noted, with specific praise for staff interactions.
Location
8.63
Location is satisfactory but has concerns about vehicle theft in the area.
Room Quality
8.67
Some reviews indicated issues with room comfort and furniture.
Amenities
9.62
Amenities generally well-rated, notably breakfast and gym facilities.
Value for Money
9.65
Customers remarked good value for the price paid.
Food and Beverage
8.11
Breakfast experienced mentioned as limited or cold.
Overall Experience
9.66
Overall enjoyment conveyed despite individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:11

Property Description

Convenient Location
Best Western Plus Elmendorf Hotel is ideally situated in the Southside district, just a short distance from popular attractions such as Alamodome, Tower of the Americas, and The Alamo.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and free toiletries. Take advantage of our fitness center, outdoor swimming pool, and convenient room service during your visit.

Business and Leisure Facilities
Whether you're here for work or leisure, our hotel offers a business center, 24-hour front desk assistance, and vending machines for snacks and drinks. Let our friendly staff make your stay memorable at Best Western Plus Elmendorf Hotel.

Ready to experience comfort and convenience? Book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

9
Based on 506 reviews
Cleanliness: 7.66
Service: 10
Location: 8.63
Room Quality: 8.67
Amenities: 9.62
Value for Money: 9.65
Food and Beverage: 8.11
Overall Experience: 9.66
C
carol • couple • us
10
2026-07-22 • via Nuitee
D
Diana • family_with_children • us
10
2026-07-22 • via Nuitee
G
Gabriel • couple • us
9
2026-07-13 • via Nuitee
D
David • couple • us
7
2026-07-11 • via Nuitee
Y
Yvette • couple • us
7
2026-07-06 • via Nuitee
V
Victor • solo_traveller • us
7
2026-07-05 • via Nuitee
A
Aurelio • extended_group • us
10
Pros:

Limpieza

Cons:

Todo me gusta

2026-07-04 • via Nuitee
R
Rachid • solo_traveller • us
5
Cons:

Roach went over my wife face while she was sleeping

2026-07-01 • via Nuitee
D
David • couple • us
7
2026-06-19 • via Nuitee
P
Pamela • family_with_children • us
9
Great value, well maintained and comfortable.
Pros:

Rm was nice and spacious. Bed was comfortable.

Cons:

No coffee maker. Had kcups but no machine in the room. Wish there was a pool.

2026-06-19 • via Nuitee
D
D1615YYvincentg • Family
2
You get what you pay for, poor quality
Pros:

The unwelcoming of this hotel at the front desk with (Jason) overshadowed what could have been potentially a pleasant experience. Jason displayed unfriendly demeanor towards family. He helicoptered over us through our stay pointing out house rules which were not being broken; he called my room in the middle of the night while me and my kids were sleeping to advise about a “ noise complaint of kids running around “. Jason took every opportunity to make our stay unpleasant.

2026-06-16 • via Tripadvisor
B
Beatrice • couple • us
1
Jason the desk clerk ruined our stay from the time of check in. He was rude and had nothing positive to say about anythi
Pros:

The cleaning lady was pleasant

Cons:

They sell phone chargers

2026-06-16 • via Nuitee
A
Albert • solo_traveller • us
9
2026-06-15 • via Nuitee
A
Albert • couple • us
8
2026-06-15 • via Nuitee
T
T2792UEmaryl • Friends getaway
10
Wonderful
Pros:

Oh wow, I want to thank Desiree ( kitchen) Rene(night guy)and Monck is awesome staff members. I love going there because of them.And a great pool

2026-06-08 • via Tripadvisor
S
Sandra • solo_traveller • us
10
2026-06-08 • via Nuitee
R
Rocha • couple • us
10
It was very peaceful and comfortable
Pros:

It was quite and clean

Cons:

N/a

2026-06-08 • via Nuitee
M
Melissa • solo_traveller • us
6
Pros:

Breakfast!!! Was so good and fresh eggs, they weren't powered and sausage was wonderful 😋Room was clean, comfortable bed. Just smelled musty.

Cons:

I DID NOT LIKE HOW HORRIBLE TYLER ELEVATOR SMELLED! SMELLED LIKE ONIONS OR BAD ODOR.

2026-06-05 • via Nuitee
M
Michael • couple • us
10
2026-06-05 • via Nuitee
C
Christine • couple • us
3
2026-06-04 • via Nuitee