Best Western Plus Elmendorf Hotel San Antonio Hotel

Hotels
•
Best Western Plus
9 (452 reviews)
20015 Eagle Ford Way , Elmendorf , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfy rooms
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Concerns about vehicle safety

Categories

Cleanliness
7.66
Several reviews mentioned issues with cleanliness, such as mold and dirty bathrooms.
Service
10
Very friendly service noted, with specific praise for staff interactions.
Location
8.63
Location is satisfactory but has concerns about vehicle theft in the area.
Room Quality
8.67
Some reviews indicated issues with room comfort and furniture.
Amenities
9.62
Amenities generally well-rated, notably breakfast and gym facilities.
Value for Money
9.65
Customers remarked good value for the price paid.
Food and Beverage
8.11
Breakfast experienced mentioned as limited or cold.
Overall Experience
9.66
Overall enjoyment conveyed despite individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:11

Property Description

Convenient Location
Best Western Plus Elmendorf Hotel is ideally situated in the Southside district, just a short distance from popular attractions such as Alamodome, Tower of the Americas, and The Alamo.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and free toiletries. Take advantage of our fitness center, outdoor swimming pool, and convenient room service during your visit.

Business and Leisure Facilities
Whether you're here for work or leisure, our hotel offers a business center, 24-hour front desk assistance, and vending machines for snacks and drinks. Let our friendly staff make your stay memorable at Best Western Plus Elmendorf Hotel.

Ready to experience comfort and convenience? Book your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 452 reviews
Cleanliness: 7.66
Service: 10
Location: 8.63
Room Quality: 8.67
Amenities: 9.62
Value for Money: 9.65
Food and Beverage: 8.11
Overall Experience: 9.66
M
Mark • family_with_children • us
8
Pros:

good location

2026-03-21 • via Nuitee
R
Rene • couple • us
10
Outstanding
Pros:

Quiet

Cons:

Na

2026-03-13 • via Nuitee
J
Jeremy • couple • us
10
Great stay, would definitely like to book another stay here soon.
Pros:

Everything was perfect. The room was just what we needed for a good nights sleep. All the accommodations were perfect. We had everything we needed.

Cons:

There was nothing to not like, the location was decent. The hotel in full was a great stay and very comfortable.

2026-03-08 • via Nuitee
C
Crystal • couple • us
10
2026-03-04 • via Nuitee
G
greg • couple • us
9
2026-03-01 • via Nuitee
E
Esparza • couple • us
8
2026-02-28 • via Nuitee
J
Juan • family_with_children • us
7
Pros:

Lo cerca a restaurante

Cons:

Habitación sucia

2026-02-26 • via Nuitee
K
Kinnley • couple • us
10
I like the place
Pros:

Proximity to work and restaurants

Cons:

Not much

2026-02-24 • via Nuitee
A
Arambul Jr • family_with_children • us
10
2026-02-23 • via Nuitee
C
CedQuan • solo_traveller • us
10
2026-02-22 • via Nuitee
S
Scott • family_with_children • us
4
2026-02-14 • via Nuitee
J
Jesus • couple • us
10
2026-01-20 • via Nuitee
J
Janeth • family_with_children • us
10
Excellent
Pros:

Everything

Cons:

No complaints

2026-01-20 • via Nuitee
J
Jonathan • family_with_children • us
7
Pros:

Everything waa good, since january 16 to the 18

Cons:

The 16 night to the 17 morning i drove my truck and the Saturday mor was i woke up with my rear window was break, they stol my tool box, i ask the lady in the front if i cen get the video she told me to wait for the manager i was there waiting for 30 min no manager show up, after that i never got to see the video or nothing they claen rial quick the parking lot, i had to spen $290 for a rear window, the manager or the front desk lady no one reach out to me for information about my truck or what room i was in it, i will not recommend to stay there

2026-01-19 • via Nuitee
P
Patricia • couple • us
10
Pros:

Lilliana with housekeeping was great. We were there for an extended stay and she continuously checked in on us for any necessities.

2026-01-19 • via Nuitee
E
Erik • couple • us
10
2026-01-19 • via Nuitee
C
Cole • family_with_children • us
6
2026-01-19 • via Nuitee
F
Felix • solo_traveller • us
10
Probably was pretty clean. Just keep her eyes out for homeless. Walking around and have the Trucks on the road. Not park
Pros:

Property was pretty clean. Just needs to get right side of the cleaned up cup of homeless whipping around.

Cons:

Property was very clean

2026-01-19 • via Nuitee
A
Ashley • couple • us
10
Always a good experience
Pros:

Very quiet, nice place

2026-01-19 • via Nuitee
R
Robert • extended_group • us
1
I hated my stay and would not recommend this location to anyone!
Pros:

There was not much that I liked at all. I had received a handicap room, so it was a bit more spacious I suppose, but that was the only positive thing abut this property.

Cons:

I could write a lot, but generally, the facilities were disgusting. My room did not have fresh sheets, it is as if they just kept the used sheets! They also stated they had no towels and just could not accommodate a new room because my reservation had two beds, but was a handicap room, so they could only give us another handicap room, which they did not have available. They finally stated that they would give me new sheets, but I would have to change it myself. They brought me two fitted sheets that were for a full sized bed, when I had a queen size bed. That was all they brought, with no new comforter or anything else. There is so much more to say, but overall, a terrible experience.

2026-01-19 • via Nuitee