Best Western Plus Spring Inn & Suites

Hotels
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Best Western Plus
7.6 (530 reviews)
353 East Louetta Road , Spring , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.35
Multiple mentions of cleanliness but reports of ants and a strange smell.
Service
8.35
Consistent praise for friendly staff, though some communication issues noted.
Location
8.85
Convenient location mentioned positively across reviews.
Room Quality
7.85
Decent room quality, but issues with A/C and general upkeep reported.
Amenities
6.85
Amenities like breakfast and pool access had negative feedback.
Value for Money
7.35
Concerns about pricing given the state of the facilities.
Food and Beverage
6.85
Breakfast quality was cited as disappointing despite some positive mentions.
Overall Experience
7.35
General satisfaction expressed, but several issues tempered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:43

Property Description

Modern Amenities and Convenient Location
Best Western Plus Spring Inn & Suites, just 13 km from Cynthia Woods Mitchell Pavilion, offers a 3-star experience in Spring. The hotel boasts an outdoor pool, fitness center, and shared lounge for guests to unwind.

Top-Notch Facilities
Enjoy a seamless stay with a 24-hour front desk, business center, and complimentary WiFi. The non-smoking property also provides a flat-screen TV with satellite channels, air conditioning, and a work desk in every room.

Nearby Attractions
Explore nearby attractions like Alley Theater and Buffalo Bayou Park, both within 40 km. With George Bush Intercontinental Airport a short 12 km away, Best Western Plus Spring Inn & Suites is the ideal choice for your next stay.

Important information:

For third party payments, a credit card authorization form must be completed before arrival. Please contact the property after booking for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 530 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.35
D
David • couple • us
9
2026-04-20 • via Nuitee
P
Pham • couple • us
10
2026-04-05 • via Nuitee
C
Cassie • solo_traveller • us
1
2026-03-25 • via Nuitee
S
Steve • family_with_children • us
10
Pros:

The beds we’re comfortable and room was nice!

2026-03-21 • via Nuitee
F
Fiona • couple • us
6
Cons:

Major renovations were underway and the elevator did not work

2026-03-05 • via Nuitee
J
Janice • family_with_children • us
8
Pros:

Being updated and free breakfast

Cons:

Missing towel bar in the shower

2026-03-03 • via Nuitee
C
Criss • family_with_children • us
1
2026-02-23 • via Nuitee
D
Dustin • couple • us
7
Had potential but let your guests know in advance before check-in
Pros:

I enjoy Best Western + but this one has been going under renovation and should have be notified in advance and potentially offer more discount and many things werent the best.

Cons:

Lots of renovations going on and was told but it was clear at arrival and never told in advance. The sink in bathroom water pressure was literally very minimal to barely drip. The shower head was sooooo low and turned only to the wall so had to manually handle. Also I reserved a 2 bed queen room and the beds definitely were only full size. Breakfast was not pleasant at all. Watery white “eggs”, weird looking sausages sticks and i think french toast sticks. Very watery “oatmeal” and no milk for cereal. BW+ have never disappointed but i definitely would not go back as ill be back in the area next month.

2026-02-22 • via Nuitee
C
chris • solo_traveller • us
10
I was a pleasure
Pros:

My daughter and I really enjoyed the breakfast. She lived the biscuits and gravy.

2026-01-21 • via Nuitee
Z
ZOILA • family_with_children • us
5
Pros:

La alberca y el gym

Cons:

No había suficiente desayuno, la máquina donde estaba la harina de los waffles no funcionaba… tuvimos que esperar mucho tiempo para poder prepararnos un waffle porque ya no había de lo demás, queríamos un cereal y no habia leche, cosas. Y el olor en el hotel no era agradable… pienso que es xq todos los pasillos están cubiertos de carpeta,

2026-01-19 • via Nuitee
K
Kelvin • couple • us
9
2026-01-19 • via Nuitee
S
Sarah • solo_traveller • us
8
It was nice, went to a concert so really i just slept but i slept pretty good
Pros:

It was nice, room was clean

Cons:

With the room- the bathroom tiles weren’t set fully so they kept moving. It was very subtle but I did almost slip on one.
Front desk was helpful when they showed up, but it did take a little bit any time i needed to get something for someone to show up. Wasn’t too long though

2026-01-19 • via Nuitee
V
Valerie • family_with_children • us
9
I am a satisfied customer
Pros:

I enjoyed the stay and was comfortable with my stay

Cons:

Traffic

2026-01-19 • via Nuitee
A
alberto • couple • ar
4
Deberia mejorar la atencion menos las de la limpieza
Pros:

Desayuno flojo y mala atencion
Personal de mucamas excelente
Admision regular

Cons:

Habitacion confortable
Limpieza buena

2026-01-19 • via Nuitee
A
ayodele • solo_traveller • us
7
Okay
Cons:

N/A

2026-01-19 • via Nuitee
E
Erin • family_with_children • us
8
2026-01-19 • via Nuitee
K
KyleKathy • extended_group • us
8
2026-01-12 • via Nuitee
R
Raven • extended_group • us
10
2025-12-31 • via Nuitee
B
Bunteen • family_with_children • us
10
Great location, super friendly staff, and comfortable room, will definitely return
Pros:

Breakfast was good

2025-11-16 • via Nuitee
C
Cynthia • couple • ng
8
Brilliant, peaceful and fun.
Pros:

The staff was friendly, environment was clean and close to the location I needed to be at, breakfast was good too

Cons:

The tap wasn’t running well and the entrance door stopped working. Also although I am a fan of their breakfast, more options will be exciting.

2025-11-02 • via Nuitee