Singita Classy Boutique Hotel

Entrance to hotel not very pleasant

The staff was very accommodating.

This hotel is in desperate need of a renovation. The staff were lovely and try their best to make you feel welcome however the condition of the rooms is quite poor. The bathrooms in particular are mouldy and difficult to use as the entire floor gets wet so you have to dress in the bedroom. We had a connecting room, 1 bed was very comfortable but the other was rock hard. Location was great though, walking distance from night market and lake but still surprisingly quiet.

10/10

Very nice hotel in a pretty area of town traffic is the worst of any place we went to hanoi has to do something with those scooters running and parking everywhere the only thing i absolutely hate there

Like the hotel don't like the city at all

Rather disappointed in this hotel in the Old Quarter, thank goodness it was just one night.
When I see mould in the shower, that pretty much says it for me. It was $48 a night here, which can get you into an immaculate 4-star hotel in DaNang.

I cannot speak highly enough of the staff that work at the Sangita classy boutique hotel. From the moment we arrived we were treated above and beyond my expectations. We landed in Hanoi very early and got to the hotel well before check-in time, but the amazing Chloe managed to get us into our room many hours earlier than booked for no extra charge. All the staff were lovely and nothing was ever a bother for them. The boys working the breakfast made our eggs every day perfectly and always with a smile. The reception crew were more than happy to always assist with directions and recommendations. The hotel itself is in a fantastically positioned spot in the old quarter, close enough to walk to everything and in an area that all tours from Hanoi will be happy to pick you up from right at the front door.
The hotel itself is small and boutique, comfortable beds, warm showers, complimentary drinking water bottles each day, and lots of food options literally outside the hotel.
I happily recommend the Singita and would definitely book there again next time we are in Hanoi.

Entspricht in keinster Art und Weise den guten Bewertungen. Eingang unscheinbar in einer Seitengasse.....Zimmer und vor allem, das Bad stinken (Abfluss Gully kommt hoch); Licht in der Dusche flackert und geht aus, Wasserdruck Dusche gering; Schimmel an Fugen und Ecken; Zimmer abgewohnt; keine Notausgänge (Strickleiter im Schrank); mehr als hellhörig = Dauer Krach; Licht vom Flur kommt ins Zimmer

The hotel needs serious cleaning and care. The bathroom of our room was beyond dirty, the mattress felt like a plank of wood, it doesn’t look at all like the picture and the breakfast was not good.

Very nice kind of in a private little

Good

Nice hotel. Good location and excellent customer service! Very comfortable bed.
Surprisingly quiet at night given that located in busy area of the Old Quarter. The only downside was that the bathroom could have been cleaner.

Great central location. Very friendly staff. Relatively quiet at night. There were minor issues with the shower's cleanliness, but overall a great stay.

Great location, set back from road so it was quiet. Staff were so helpful, friendly and accommodating! They made my time in Hanoi so enjoyable.

This hotel is in a terrific location. For the price that they charge, the property may use some updating because it is rundown. The hotel room does not resemble the pictures that are posted on Expedia very much. That might be the case for the majority of the hotels I stayed at in Vietnam, not just this one. When we initially arrived, the hotel staff was fantastic, and he gave us wonderful choices for nearby restaurants.

Good value based on its location close to the old quarter. Walking distance to many famous good eateries, especially with the two Chả Cá Thăng Long restaurants on the same street. The room's air con can be set to heating mode, which is useful during the cold winters in Hanoi.

It's off the main street, so you won't have to deal with the noise from the traffic. Rooms are small and not very well maintained, but at least they're clean and safe. You get what you pay for.

The hotel staff were fantastic and the bed was clean. The rest of the hotel needs a major cleaning. Beautiful tile in the bathroom but full of back mould and around the sink has not been cleaned in a very long time. Dust, dirt and cobwebs throughout the room. If the hotel gave the rooms a deep clean (even once) it would be a good place. For the price, I would have expected it to be cleaner. I would try a different hotel next time in Hanoi.

The place is old. Light at corridor is unfixable. Access to room is only via Key and you need to struggle quite a bit to open the door. Breakfast area is tiny and offer limited variety of western food. No vietnamese food at all. Safe in room doesnt work so has to go and collect a master key to unlock so you do not feel things kept inside is safe anymore. Toilet smells at night. Only good point is location. Conveniently located near market and has a nice desert place just outside the hotel.

Excellent stay right near train and amongst everything