Best Western Plus Columbia Inn

Hotels
Best Western Plus
8.6 (221 reviews)
2904 Clark Lane, Columbia, Missouri, 65202 , Columbia , US

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Nature reserve
Health or beauty spa nearby
Free bicycles nearby
Free WiFi
Swimming pool
24-hour front desk
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Cons:
Noise from outside
Parking issues
Some cleanliness concerns

Categories

Cleanliness
8.2
Mixed feedback; mentioned blood stain and cobwebs, but overall clean rooms.
Service
9.2
Consistently mentioned as friendly and helpful across multiple reviews.
Location
7.7
Noisy due to traffic and poor parking situation noted.
Room Quality
8.7
Overall good quality; rooms were clean and comfortable.
Amenities
8.2
Good amenities overall, but issues with the pool temperature mentioned.
Value for Money
8.8
Great renovations noted; decent pricing for quality received.
Food and Beverage
9.2
Breakfast received high praise for variety and quality.
Overall Experience
8.8
Overall positive stays reported, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:50

Property Description

Experience the perfect blend of comfort and convenience at Best Western Plus Columbia Inn.

Recreational Amenities
Dive into relaxation with our inviting indoor pool and stay fit around the clock in our 24-hour fitness center. Ideal for both leisure and active guests, there's something for everyone!

Complimentary Breakfast & Reception
Start your day with a delicious complimentary full breakfast served daily. Engage with fellow guests at our warm and inviting daily reception for a true taste of hospitality.

Spacious Comfort
Unwind in one of our 78 air-conditioned rooms, featuring pillowtop beds with down comforters, microwaves, and refrigerators. Enjoy entertainment on 40-inch flat-screen televisions along with complimentary wired and wireless internet access.

Delight in all that we have to offer at Best Western Plus Columbia Inn—your home away from home. Book your stay today!

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 221 reviews
Cleanliness: 8.2
Service: 9.2
Location: 7.7
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 8.8
P
Patricia solo_traveller us
10
It was a pleasant stay and the breakfast was very good.
Pros:

It was very clean.

2026-08-06 via Nuitee
A
Alexandro solo_traveller us
9
2026-08-05 via Nuitee
K
Kimberley couple us
8
Great stopping point on family vacation
Pros:

Convenient to interstate

Cons:

All good

2026-08-04 via Nuitee
D
Dale solo_traveller us
9
It was conveniently located right off the exit fairly new hotel. By the way it looked very quiet. Would stay again.
Pros:

Oh well, the hotel was right off the exit which was convenient a couple of food locations close by to walk to

Cons:

Property was very nice

2026-08-04 via Nuitee
R
Robert couple us
8
2026-08-03 via Nuitee
J
Julie solo_traveller us
8
2026-07-23 via Nuitee
A
Alford solo_traveller us
9
They all good
Pros:

Location was nice, the pool looked good, even though I did not use it, really never sleep well away from home, but it was no fault of the best western or staff

Cons:

I could hear wake up strips on I-70, and lots of big trucks were on them, oce again no fault of the hotel or staff

2026-07-23 via Nuitee
S
SCOTT solo_traveller us
10
2026-07-20 via Nuitee
T
terrybB6027YR Couples Surprise, Arizona
8
Best breakfast ever made by Cortez
Pros:

This was a very clean Inn and the staff was friendly, especially Cortez who makes the best breakfast we have had on our whole trip from Surpris, AZ to Indianapolis, IN. It was a delicious fresh tasting breakfast and he kept counters clean and made sure nothing ran out.

2026-07-17 via Tripadvisor
S
silke extended_group de
8
Ideale Lage für eine Zwischenübernachtung
Pros:

Sehr gut
Sehr gute Lage
Einkaufsmeile sehr nah und groß
Autobahnanschluss direkt

Cons:

Nichts

2026-07-17 via Nuitee
A
Analia solo_traveller ar
9
Pros:

El desayuno buenísimo.

2026-07-16 via Nuitee
M
Mola couple us
10
Perfect stop on the road
Pros:

Spacious room, clean and great staff

Cons:

Breakfast could be a little bit better but other than that it was good

2026-07-16 via Nuitee
J
Joaquin family_with_children us
8
Pros:

How close it is to restaurants, shops and their cheaper prices than the applications

Cons:

The bathroom was not clean it had hair at the top in the shower and when I turned on the A/C a very ugly smell came out for a long time apparently they didn't use that room for a long time it was annoying

2026-07-15 via Nuitee
H
Hope couple us
10
It was amazing wound stay here 11/10 times hehe
Pros:

Clean and happy

Cons:

I liked it all

2026-07-14 via Nuitee
J
Jason couple gb
6
2026-07-12 via Nuitee
B
Benjamin family_with_children ru
9
It was everything you’d expect from a hotel like this!
Pros:

The in room AC worked really well. Also liked the scent of the provided soap products.

2026-07-12 via Nuitee
S
Sheri solo_traveller us
6
Cons:

We had ants in the room

2026-07-11 via Nuitee
K
Kevin family_with_children us
6
Cons:

I found my ben to be uncomfortable. The mattress was too soft. I didn’t sleep well. The drain in the shower was semi clogged and didn’t drain well.

2026-07-11 via Nuitee
V
Viking94708 Solo travel South Pole
4
Not acceptable, not even a little bit
Pros:

I was here last week for a night, because it was all I could take.

I stay at BW Hotels about 30 days a year and it really pisses me off when I go there and more often than not, an Idian inn keeper gives me a blank stare like so....I shouldn't have to ask for the recognition. At this place, the Indian innkeeper could barely speak English. This is NOT ACCEPTABLE!

Then the ants, and I suspect the management knew of them because it was a widespread problem. Not only would I never stay here again, but am reexamining my nights at BW. They have a serious quality control problem! If you complain to corporate BW, they don't give a s***.

2026-07-09 via Tripadvisor
D
davidhM248FL Family Noblesville, Hamilton County, Indiana
2
Ants everywhere
Pros:

Ants crawling around the food at breakfast bar. Ants in the room. Poor customer service.

2026-07-07 via Tripadvisor