Four Points by Sheraton Oran

Hotels
Four Points by Sheraton
7.7 (96 reviews)
Boulevard du 19 Mars, Route des falaises · , Oran , dz

Children allowed

Facilities

Free beach shuttle
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Unqualified service staff

Categories

Cleanliness
6.03
The hotel is aging poorly with dirty carpets and maintenance issues.
Service
7.5
Service quality is inconsistent, as evidenced by the reception staff's unclear procedures.
Location
9.04
The location of the hotel is magnificent with a panoramic view.
Room Quality
6.99
Generally good quality but impacted by maintenance issues.
Amenities
8.02
Amenities are satisfactory, though specific mentions were lacking.
Value for Money
7.48
Perceived value is standard for this hotel tier despite issues.
Food and Beverage
8.03
Food and beverage were generally well-received with no cons mentioned.
Overall Experience
8.5
Overall a positive experience, though several improvements are necessary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:05

Property Description

Luxurious Amenities
Four Points by Sheraton Oran boasts a seasonal outdoor pool, fitness centre, sauna, and free bikes for guests to enjoy during their stay.

Comfortable Accommodation
Guests can expect air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also provides free WiFi and room service.

Convenient Services
With multilingual staff available 24/7, a business centre, and a variety of dining options including buffet breakfast with halal choices, Four Points by Sheraton Oran ensures a seamless and enjoyable stay for all guests.

Ready to experience luxury and comfort in Oran? Book your stay at Four Points by Sheraton Oran now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 96 reviews
Cleanliness: 6.03
Service: 7.5
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 8.5
A
Abdelhakim family_with_children dz
5
2025-12-29 via Nuitee
H
Halim solo_traveller dz
9
2025-12-10 via Nuitee
A
Ansm solo_traveller us
8
Great property but you can’t change the dollar or the euro at the counter.
Pros:

Clean and by the side of the sea.

Cons:

The internet was bad. There was not cash change at the counter. The cash atm machine near the counter was not working. It was difficult.

2025-12-07 via Nuitee
F
Federico extended_group es
5
Cons:

el personal de recepción no tiene claro lo que tiene que hacer, ni como cobrar una reserva. Me habia dejado una maleta en un viaje anterior y no la localizaron y no me dieron ninguna explicación a pesar de que ellos me habian mandado la información sobre el olvido y afirmado que me guardaban la maleta para recogerla en un próxima estancia. El hotel, que conocí recién inaugurado y en el cual me he seguido alojando, está envejeciendo muy mal, se nota que no se están realizando los trabajos de mantenimiento necesarios, moquetas sucias, puerta corredera del cuarto de baño encajada y sin poder cerrar y multitud de otros detalles. Elegiré otro hotel para p`róximas estancias.

2025-12-01 via Nuitee
A
Amine couple fr
10
2025-11-26 via Nuitee
N
Naima family_with_children fr
5
2025-11-22 via Nuitee
K
Koray family_with_children tr
8
2025-11-13 via Nuitee
F
ferrani couple fr
5
Pros:

L’emplacement de l’hôtel est magnifique avec une vue panoramique

Cons:

On a dû attendre 2h pour nous ramener les serviettes

2025-11-11 via Nuitee
L
Loay solo_traveller eg
10
Pros:

Everything

Cons:

Nothing

2025-10-25 via Nuitee
T
Trail31480767158 Business
2
Four Points Oran: More Like Four Points of Misery
Pros:

A nightmarish stay at Four Points Oran. If you’re looking for a place to rest, look elsewhere. Here, you’re served an explosive cocktail: constant harassment, a souk-like atmosphere outside your room, and such poetic remarks as “you have pretty feet” from corporate residents of one of the country’s largest companies. Charming, isn’t it?

At the buffet, these gentlemen behaved like a pack of starving piranhas. For a moment, I thought I was in a National Geographic documentary — except I was the prey.

After complaining (thank God I did!), I was “upgraded” to a sea-view room. Beautiful view indeed! Too bad the room supposedly meant as an upgrade looked more like an abandoned asylum than a Marriott… The photos speak for themselves.

And the cherry on top? A hotel employee actually told me to “dress more appropriately next time.” Yes, you read that correctly. In 2025, in an international hotel, we still get this kind of misogynistic pearls of wisdom. Bravo!

The only bright spot in this disastrous stay was the kindness of the reception and restaurant staff (thank you to them)… except, of course, for the genius who thought it wise to lecture me about my clothing, straight out of the Middle Ages.

In short: stunning sea view, disastrous human experience. It’s up to you if you want to take the risk.

2025-09-26 via Tripadvisor
Z
ZINEDINE
10
Pros:

Très bon séjour, hôtel propre et agréable. Le personnel est accueillant et à l’écoute. Je recommande vivement !

2025-08-24 via Nuitee
E
EL-HADJ
6
Pros:

Le personnel est très peu qualifié malheureusement et c'est vraiment dommage !!

2025-08-03 via Nuitee
S
Selim
10
Pros:

Tres bonne accueil, ainsi que la propreté, je recommande.

2025-07-20 via Nuitee
D
Djamel
6
Pros:

Moyen

2025-06-17 via Nuitee
M
Mekka
2
Pros:

Avis : Très déçue de mon séjour – je ne recommande pas

Je suis extrêmement déçue par mon séjour dans cet hôtel.
Dès l’arrivée, j’ai constaté un manque flagrant d’hygiène : la chambre était sale, les draps semblaient simplement refaits mais pas changés, et les parties communes laissaient à désirer.

La nourriture était médiocre, peu de choix et très peu de saveur.
Pire encore : certaines de mes affaires ont disparu, notamment des crèmes de soin personnelles laissées dans la salle de bain. Aucun retour ou solution proposée par le personnel.

un hôtel mal entretenu, au service approximatif, et sans sécurité pour les affaires personnelles.
Je ne reviendrai pas et je ne le recommande pas.

2025-06-08 via Nuitee
S
sirine
6
Pros:

Hôtel avec vu magnifique , jolie chambre mais le service nul , plusieurs fois ils ont oublié de me mettre des serviettes je devait attendre des heures pour en avoir le room service catastrophique, ils ont exigé que je paye tout de suite le plat que j’avais pris alors que j’ai l’habitude ailleurs de tout mettre sur la chambre et tout régler à la fin aucun professionnalisme.
personnel pas accueillant
Quand on demande quelque chose on a l’impression de les déranger.
Et ils ont essayé de m’arnaquer au niveau du spa les prix étais affiché sur une pancarte et la dame m’a demandé le double du pris qui été noté, je n’ai pas voulu faire la prestation j’ai uniquement pris le massage et niveau propreté c’était pas ouf.
C’est dommage car l’hôtel est magnifique et moderne mais pour un 5 étoiles le service ne suit pas

2025-04-30 via Nuitee
H
Haithem family
8
Pros:

Nice room. Staff is nice but not very professional as if they are not used to dealing with tourists. For example there were issues with the credit card payment machine. They expect you to pay cash in local dinars

2025-04-09 via Nuitee
A
ali family
10
Pros:

Très bien

2024-12-05 via Nuitee
O
Osman Tansu
4
Pros:

Yatakta leke ve kıl vardı. Genel bir temizlik sıkıntısı mevcut.

2024-12-03 via Nuitee
B
Bololo41 Couples Dallas, Texas
2
Just Horrible. Avoid at all cost.
Pros:

Horrible Hotel, not worth the money. As a member of the Marriot i was very disappointed in this hotel. When we entered the room we did not find any towels, we had to call the reception to request them and when they brought them to the room. they were so old and used up...scary to see that kind of towels in a 4 stars hotel. The same crappy towels were used in the Hamam at the top floor...Don't let me start talking how dirty and primitives that hamam was. I paid over DA40000 for a queen bed room (2 people) which is too pricy for the service and the quality of that Hotel. Oran offer more choice...Please go somewhere else.

2024-11-19 via Tripadvisor