Comfort Hotel Santos

Hotels
•
Comfort
9 (4101 reviews)
Av. Rei Alberto I, 177 e 181. Ponta da Praia , Santos , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Café da manhã
Localização
Equipe atenciosa
Conforto dos quartos
Cons:
Checkin demorado
Alguns problemas de limpeza
Preço elevado em relação a qualidade

Categories

Cleanliness
8.25
Several reviews mentioned cleanliness issues, with some rooms noted as dirty.
Service
9.75
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.25
The location received consistent positive mentions for being convenient and excellent.
Room Quality
8.25
Overall satisfaction with room quality, though some specific complaints were noted.
Amenities
9.25
Amenities such as the breakfast and other features were frequently highlighted positively.
Value for Money
8.75
Mixed sentiments with some considering it expensive compared to offerings, but generally viewed as fair.
Food and Beverage
9.25
Food and beverage options were frequently appreciated, with good variety mentioned.
Overall Experience
9.25
Overall positive experiences were reported, contributing to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 10:22

Property Description

Luxurious Amenities
Indulge in the outdoor pool, sun terrace, sauna, and fitness centre at Comfort Hotel Santos. Unwind with a drink at the bar after a day of exploring Santos.

Modern Rooms
Relax in rooms with flat-screen TVs, free WiFi, and private bathrooms with free toiletries and hair dryers. Choose rooms with sea or city views for a special touch.

Convenient Location
Explore Santos with ease as the hotel is located near popular attractions like Santos Aquarium and Praiamar Shopping Mall. With a 24-hour front desk, assistance is always at hand.

Experience comfort and convenience at Comfort Hotel Santos. Book now for an unforgettable stay.

Important information:

Please note that pets will only be accepted with their vaccination card and documents.
All rooms in this hotel are strictly nonsmoking.
Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guests first and last name.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. We emphasize that the contracted daily rate covers a 24-hour period, with checkin from 2:00 PM and check out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 4101 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
S
Sidnei Jose • solo_traveller • br
9
2026-07-11 • via Nuitee
M
melina • solo_traveller • br
8
2026-07-11 • via Nuitee
L
Lilian • solo_traveller • br
9
Uma ótima opção para quem quer qualidade e conforto
Pros:

Café da manhã, conforto e atendimento dos funcionários.

2026-07-11 • via Nuitee
V
VANESSA • solo_traveller • br
7
2026-07-09 • via Nuitee
R
RAPHAEL • solo_traveller • br
10
2026-07-07 • via Nuitee
H
Helena • solo_traveller • br
2
2026-07-04 • via Nuitee
I
IDINALDO • family_with_children • br
8
muito boa, localização excelente
Pros:

atendimento, funcionarios prestativos

Cons:

torneira da pia do banheiro estava solta

2026-06-29 • via Nuitee
O
Ornella • solo_traveller • br
4
Pros:

Gostei das instalações e atendimento pessoal do café muito bom. Localização atendeu bem.

Cons:

Fomos com nossa cadela, o valor da 'diária' dela (taxa) é altíssimo, e super limitado locais que permitem o acesso com ela, o que comprometeu muito nossa estadia, uma pena. Não voltaremos

2026-06-28 • via Nuitee
J
Jarbas Antonio • solo_traveller • br
9
Pros:

Instalações e cafe da manhã nada

Cons:

Ter que pagar R$ 40.00 dia pra estacionar o carro

2026-06-28 • via Nuitee
A
alanl0uies • Business
10
restaurant
Pros:

service was fast and all were very courteous. epecially vitoria and jacqui

2026-06-26 • via Tripadvisor
R
Rosy Regina • couple • br
9
Foi muito conveniente para minhas necessidades.
Pros:

Da localização e do atendimento

Cons:

Nada em particular

2026-06-24 • via Nuitee
M
Marcelo • couple • br
5
Pegamos um apartamento espaçoso no 13o andar mas infelizmente devido a um bar que se localiza na cobertura o
Cons:

Acústica

2026-06-22 • via Nuitee
S
Samuel • couple • br
5
2026-06-22 • via Nuitee
C
Cyro • solo_traveller • br
9
2026-06-21 • via Nuitee
F
FABIO GALASSI • solo_traveller • br
9
Ótima
Pros:

Localização e excelente café da manhã!

Cons:

De nada

2026-06-18 • via Nuitee
W
wellington • couple • br
8
2026-06-16 • via Nuitee
G
Gabriel • couple • br
4
Limpeza horrível, lençóis sujos, quarto com banheiro com porta empenada que não fecha, café da manhã com pão de queijo c
Pros:

Atendimento

Cons:

Limpeza, estrutura e café da manhã

2026-06-15 • via Nuitee
S
Scramin • solo_traveller • br
10
2026-06-15 • via Nuitee
A
AURELIO • family_with_children • br
8
2026-06-15 • via Nuitee
C
CLAUDIO • solo_traveller • br
5
Pros:

Café da manhã ..com exceção das máquinas de café .. quebradas por dois dias

Cons:

Chuveiro, e limpeza

2026-06-14 • via Nuitee