Comfort Hotel Santos

Hotels
•
Comfort
9 (4193 reviews)
Av. Rei Alberto I, 177 e 181. Ponta da Praia , Santos , br
+55 13 3269-1800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Café da manhã
Localização
Equipe atenciosa
Conforto dos quartos
Cons:
Checkin demorado
Alguns problemas de limpeza
Preço elevado em relação a qualidade

Categories

Cleanliness
8.25
Several reviews mentioned cleanliness issues, with some rooms noted as dirty.
Service
9.75
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.25
The location received consistent positive mentions for being convenient and excellent.
Room Quality
8.25
Overall satisfaction with room quality, though some specific complaints were noted.
Amenities
9.25
Amenities such as the breakfast and other features were frequently highlighted positively.
Value for Money
8.75
Mixed sentiments with some considering it expensive compared to offerings, but generally viewed as fair.
Food and Beverage
9.25
Food and beverage options were frequently appreciated, with good variety mentioned.
Overall Experience
9.25
Overall positive experiences were reported, contributing to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 10:22

Property Description

Luxurious Amenities
Indulge in the outdoor pool, sun terrace, sauna, and fitness centre at Comfort Hotel Santos. Unwind with a drink at the bar after a day of exploring Santos.

Modern Rooms
Relax in rooms with flat-screen TVs, free WiFi, and private bathrooms with free toiletries and hair dryers. Choose rooms with sea or city views for a special touch.

Convenient Location
Explore Santos with ease as the hotel is located near popular attractions like Santos Aquarium and Praiamar Shopping Mall. With a 24-hour front desk, assistance is always at hand.

Experience comfort and convenience at Comfort Hotel Santos. Book now for an unforgettable stay.

Important information:

Please note that pets will only be accepted with their vaccination card and documents.
All rooms in this hotel are strictly nonsmoking.
Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guests first and last name.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. We emphasize that the contracted daily rate covers a 24-hour period, with checkin from 2:00 PM and check out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SAO

Location

Guest Reviews

9
Based on 4193 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
P
Paulino • solo_traveller • br
10
2026-09-11 • via Nuitee
E
Eliane • family_with_children • br
10
2026-09-11 • via Nuitee
F
Fernando • solo_traveller • br
9
Pros:

Café da manhã

Cons:

Barulho

2026-09-09 • via Nuitee
M
Marta • couple • br
8
2026-09-09 • via Nuitee
W
Wania • couple • br
9
Pros:

CAMAS BANHO E CAFÉ DA MANHA

Cons:

Luz estava escura a sala, sofá desconfortável

2026-09-09 • via Nuitee
G
Gallo • solo_traveller • br
10
Maravilhoso
Pros:

De tudo

Cons:

Nada, tudo ótimo

2026-09-09 • via Nuitee
G
Gabriela P Souza • solo_traveller • br
10
2026-09-08 • via Nuitee
C
Carvalhaes Rosatti • solo_traveller • br
10
Pros:

Hospitalidade e atendimento de todos os funcionários nota 10

2026-09-08 • via Nuitee
R
Renato • solo_traveller • br
10
Hospedagem campeã
Cons:

Não tem nada que não tenha gostado

2026-09-08 • via Nuitee
G
Gilberto • extended_group • br
8
A estadia foi boa, nada excepcional.
Pros:

Ótimo atendimento pela recepção. A cama é bastante confortável. A localização é boa para quem deseja ter mais sossego. Tem infraestrutura local com duas ótimas padarias e supermercado bem próximo.

Cons:

Infelizmente estão construindo torres bem altas na frente do hotel deixando os vidros bem sujos. O café da manhã é bom, mas poderia ser melhor.

2026-09-08 • via Nuitee
M
Mirta • couple • ar
8
2026-09-08 • via Nuitee
J
Jaqueline • family_with_children • br
10
Excelente!
Pros:

Limpa e organizada.

Cons:

Tudo!

2026-09-07 • via Nuitee
F
Fernando • couple • br
10
2026-09-06 • via Nuitee
L
Lucas • couple • br
9
2026-09-06 • via Nuitee
L
Laura • couple • br
10
2026-09-03 • via Nuitee
L
Lavinea • couple • br
5
2026-09-03 • via Nuitee
M
marcelo_dalmatti • solo_traveller • br
10
2026-09-02 • via Nuitee
R
Roberto • solo_traveller • br
8
Satisfeito
Pros:

Tamanho do quarto

Cons:

Televisão da sala pequena e desatualizada

2026-09-02 • via Nuitee
J
JORGE • solo_traveller • br
8
2026-09-01 • via Nuitee
G
Georgia • couple • br
10
Muito agradável!
Pros:

Ampla, limpa e bem equipada. Na avaliação geral do hotel, o restaurante é ótimo e o aroma de café no lobby é uma delicia, amei!

2026-08-31 • via Nuitee