Chitose Airport Hotel

Hotels
7.8 (282 reviews)
Chiyoda-cho 6-1 , Chitose , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Free shuttle to the airport
Friendly staff
Good value for breakfast
Cons:
Room cleanliness issues
Room noise concerns
Dated amenities

Categories

Cleanliness
6.44
There were comments about insufficient cleaning, particularly mentioning spider webs.
Service
8.41
Staff were praised for being friendly and responsive, which enhances the service perception.
Location
8.45
Convenient location near the train station and airport, enhancing guest satisfaction.
Room Quality
7.4
Some reviews noted that rooms felt a bit dated and there were issues with temperature control.
Amenities
7.43
The presence of free transportation to the airport is a positive, but some amenities appeared dated.
Value for Money
8.39
Guests felt they received good value for the price, especially noting the breakfast quality.
Food and Beverage
7.94
Breakfast was highlighted positively, suggesting satisfaction with food options.
Overall Experience
7.91
General consensus on a good stay, despite some minor drawbacks, leading to a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:58

Property Description

Convenient Location
Chitose Airport Hotel is just a 4-minute walk from JR Chitose Train Station, making it a perfect choice for travelers looking for easy access to transportation options. The quick 7-minute ride to New Chitose Airport adds to the convenience, especially for those with early flights.

Comfortable Accommodation
The hotel offers spacious rooms with free wired internet, ensuring guests can stay connected throughout their stay. The air-conditioned rooms are well-equipped with modern amenities, including an LCD TV, a private bathroom with complimentary toiletries, and even green tea for a touch of relaxation.

Additional Amenities
Guests can take advantage of the free morning airport shuttle, Japanese/Western breakfast buffet, and the coin-operated launderette on the 2nd floor. The lobby's free internet PC and printer further cater to the needs of business travelers.

Book your stay at Chitose Airport Hotel for a seamless and comfortable travel experience.

Important information:

Shuttle bus schedule:
From hotel to New Chitose Airport: 6:15, 6:50, 7:30, 8:10, 9:00, 10:00 (approximately a 12-minute drive).Guests must check in by 21:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 282 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 7.91
MummyLove family_with_children my
8
Hotel with shuttle bus to the airport
Pros:

Shuttle bus to the airport are provided for free.

Cons:

Signboard for parking(free) should be more visible to visitors. The room was small so does most of the affordable hotels in Sapporo.

2026-03-14 via Nuitee
Y
Yumiko solo_traveller jp
5
2026-03-13 via Nuitee
L
LI CHI family_with_children tw
7
Pros:

櫃台人員態度和善

Cons:

廁所很小, 設備比較老舊

2026-03-12 via Nuitee
J
Jonas family_with_children se
6
2026-03-10 via Nuitee
K
Ka Wai couple hk
10
2026-03-07 via Nuitee
工藤 solo_traveller jp
5
Cons:

隣のお部屋の話し声が朝方まで続いて困った

2026-03-05 via Nuitee
M
Michael Peter Nixon family_with_children us
8
Pros:

Staff are wonderful. Room is clean. Location is excellent

2026-03-04 via Nuitee
C
Chingwen family_with_children tw
7
Pros:

(1)離千歲JR車站步行5分鐘(2)可預約免費接駁巴士,限從飯店到機場,服務班次只有早上。

Cons:

飯店內裝非常老舊

2026-03-01 via Nuitee
白井 solo_traveller jp
6
2026-03-01 via Nuitee
K
Keith solo_traveller us
8
Convenient, clean, good location.
Pros:

Close to train station.

Cons:

Only had a smoking room available, however it didn't smell like smoke and didn't affect my sleep.

2026-03-01 via Nuitee
S
shinnosuke solo_traveller jp
10
2026-02-28 via Nuitee
Y
YOHEI solo_traveller jp
4
2026-02-28 via Nuitee
E
Ekalak couple th
8
2026-02-27 via Nuitee
K
Kritsana family_with_children th
10
2026-02-27 via Nuitee
U
Ulla family_with_children jp
10
2026-02-25 via Nuitee
A
Alex extended_group fr
9
2026-02-23 via Nuitee
solo_traveller tw
7
2026-02-23 via Nuitee
A
Aris solo_traveller my
10
Near New Chitose Airport with Easy Train Access
Pros:

The location is extremely convenient, especially for early morning or late night flights, as it is close to New Chitose Airport and easily accessible by train.

2026-02-14 via Nuitee
A
Adrian solo_traveller au
9
I would not hesitate to use again
Pros:

It is exactly what it says it is. A clean efficient convenient airport hotel.

2026-02-12 via Nuitee
U
U. solo_traveller de
5
Airport Overnight OK
Pros:

Super Lage für Airport-Shuttle des Hotels und für Unternehmungen, da Bahnstation auch sehr nah, sowie Einkaufszentrum.

Cons:

Preis etwas überhöht, vermutlich wegen der Schneefiguren in Sapporo. Ende Februar ist der Preis die Hälfte und dann auch in Ordnung für eine Übernachtung. Mini-Badezimmer. Zweckmässig

2026-02-12 via Nuitee