Bear Mount Inn & Suites

Hotels
4.9 (1535 reviews)
4112 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dirty rooms
Inconsistent service
Bugs present
Poor maintenance

Categories

Cleanliness
2.11
Numerous reports of dirtiness, mold, and bugs.
Service
6.08
Staff was friendly, but service inconsistencies.
Location
8.12
Many reviews highlight the good location.
Room Quality
3.07
Rooms reported as dirty, outdated, and poorly maintained.
Amenities
4.6
Basic amenities but often not in working order.
Value for Money
5.06
Cheap rates reflect the quality received.
Food and Beverage
5.11
No specific feedback on food or beverage options.
Overall Experience
5.08
General dissatisfaction, with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Convenient Location
Situated just 4.8 km from the thrilling Dollywood theme park, Bear Mount Inn & Suites in Pigeon Forge offers pet-friendly rooms with free WiFi and an inviting outdoor pool. Perfect for families and travelers looking for both fun and relaxation.

Comfortable Accommodations
Each room features a flat-screen cable TV, desk, and private bathroom, with some rooms also including a convenient microwave and refrigerator. For those needing extra space, multi-bedroom suites are available for a more homely feel.

Convenient Amenities
Guests can enjoy copy and fax services, along with access to a nearby bike path for outdoor enthusiasts. With free parking on site, exploring nearby attractions like Great Smoky Mountains National Park and Gatlinburg is a breeze.

Ready to make unforgettable memories in Pigeon Forge? Book your stay at Bear Mount Inn & Suites today!

Important information:

An over night bell is available at the office door for 24-hour check-in. Contact hotel directly to make arrangements for check-in outside normal check-in hours.

There are ramps and stairs to access the upper floors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.9
Based on 1535 reviews
Cleanliness: 2.11
Service: 6.08
Location: 8.12
Room Quality: 3.07
Amenities: 4.6
Value for Money: 5.06
Food and Beverage: 5.11
Overall Experience: 5.08
D
Damanth couple us
6
Cons:

Bed was too damn hard. Could not get comfy and kept waking up

2026-08-03 via Nuitee
R
Ronald family_with_children us
1
2026-08-02 via Nuitee
M
MaKayla solo_traveller us
10
Pros:

Very sweet people

Cons:

Cold water wouldn't work

2026-07-19 via Nuitee
R
Randall couple us
10
Decent place to stay for a night or two but not ideal for longer
Pros:

Conventional located

Cons:

The smell of people smoking weed

2026-07-19 via Nuitee
F
Fassett solo_traveller us
4
2026-07-08 via Nuitee
T
Tiffany solo_traveller us
2
2026-07-06 via Nuitee
K
Kala family_with_children us
1
Staff let us know upon arrival that there’s no refunds no matter what and we did not get anything that we paid for. Prob
Pros:

Nothing

Cons:

Dirty, paid extra for a jacuzzi tub that didn’t work, no hot water, toilet wouldn’t flush, dirty

2026-07-06 via Nuitee
P
Pamela family_with_children us
1
2026-07-06 via Nuitee
P
Pharr solo_traveller us
10
Pros:

Super nice staff

Cons:

Nothing

2026-06-30 via Nuitee
G
Graham solo_traveller us
9
2026-06-30 via Nuitee
C
Chase extended_group us
10
A great motel for a last minute stay!!!
Pros:

The pool was a great size. Centrally located and near pretty much anything you have planned. Can’t recommend enough. We stopped as a one night stay on our road trip from MI to FL. Swam in the pool then went to a dinner show, checked out in the morning and didn’t have any issues and enjoyed the outdoor rocking chairs they give you outside your room.

Cons:

Nothing!

2026-06-28 via Nuitee
A
ANTHONY couple us
1
Very disappointed was moved to same type of room on different floors and not the king w jacuzzi spa that i reserved gav
Pros:

Location

Cons:

Didnt get room i booked...booked a king room with jacuzzi..got a room with double no jacuzzi no lights and smelt like weed..told desk..moved us up a flight to another double no jacuzzi and said they were out of king rooms couldnt take a bath as it didnt have anything to plug drain and water wasnt hot very disappointed said would compensate 10.00 and still havent seen it or refund

2026-06-25 via Nuitee
V
Verona couple us
3
Pros:

AC worked great. Pillows were comfy

Cons:

Felt like workers were watching every time you went outside. Residents on bottom floor let their dogs run around the property, also had pillows for dog beds on the stairs. There was dips in the floor you could feel when walking, part of the walls had pieces broken. Rocking chairs outside the room were falling apart

2026-06-22 via Nuitee
T
Trentham solo_traveller us
10
2026-06-18 via Nuitee
L
Lisa solo_traveller us
1
Pros:

Nothing

Cons:

Pool, jacuzzi, bed we didnt like anything. We paid for a room with a jacuzzi and it didnt work, had a TV that had to be propped against something because it did not stand up on its own. They jacuzzi, lakewater, from where you turn the water on at and went all into the floor. They bed was very hard. The only thing good from this room was the air conditioner and only because it kept the room cool. They lighty, at the front desk came to our room, I looked at the jacuzzi her and a gentleman, and then after a while, they told us that the jacuzzi did not work. They did not do anything else except for walk out of the room. After telling us that the jacuzzi didn't work, which was the whole point of even getting this room. So therefore, we were forced to get another room at another hotel.

2026-06-13 via Nuitee
W
Walker solo_traveller us
9
Pros:

The room was great, clean, no bugs... Just can't walk to the 3rd floor to be good.. getting old... Great place to stay 😃... Thank you for the great vacation 😊

Cons:

Not that it matters to me, but the pool wasn't ready, but they were cleaning it.

2026-06-12 via Nuitee
H
Hannah family_with_children us
1
Terrible
Pros:

Location

Cons:

Everything besides location was horrendous. Room was filthy. Bed was like a rock, probably would have been more comfortable to sleep on the floor. The pillows were flatter than a piece of paper. Room was stale and smelled when we got there. Bugs. No one at front desk, always locked with a number to call for help. We only ended up staying one night because we got in late, but moved to a different hotel the next morning. Won’t be back! Save your money!!!

2026-06-01 via Nuitee
B
Bagley family_with_children us
10
2026-05-31 via Nuitee
M
Mcmahan solo_traveller us
10
Exceeds my expectations
Pros:

This is the best place. The man and woman at the front desk are so friendly and helpful. They saved me money and were always available when I needed anything and were happy to help. The pool is extraordinary and the room was perfect. The accommodated my pet. This is a 5 star motel. Thank you

2026-05-30 via Nuitee
M
Mcmahan solo_traveller us
10
2026-05-28 via Nuitee