Staybridge Suites Austin North - Parmer Lane by IHG

Hotels
IHG
9.2 (132 reviews)
13000 N. IH 35 Building 9, Austin, Texas, 78753 , Austin , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean
Comfortable room
Accommodating staff
Good location
Spacious room for families
Cons:
Rude staff
Long wait for check-in
Poor management
Issues with internet and breakfast quality

Categories

Cleanliness
9.59
The hotel was described as clean and well-maintained.
Service
9.06
Service quality mentioned was mixed, with some staff being rude.
Location
9.6
Recommended location for the north Austin area.
Room Quality
9.05
Comfortable room but issues with humidity and air conditioning.
Amenities
9.58
Kitchenette and space for family deemed as huge pluses.
Value for Money
9.54
Generally viewed as good value for the overall experience.
Food and Beverage
7.59
Food options described as pretty good but breakfast was awful.
Overall Experience
9.56
Overall a wonderful stay with clean facilities and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:12

Property Description

Experience a perfect blend of comfort and convenience at Staybridge Suites Austin North - Parmer Lane by IHG, your ideal destination in vibrant Austin!

Recreational Amenities
Unwind in our inviting outdoor pool or energize yourself at the well-equipped fitness center. Enjoy the fresh air at our picnic area complete with barbecue grills, perfect for a delightful evening.

Complimentary Perks
Wake up refreshed with a complimentary buffet breakfast, and connect effortlessly with free wireless internet. Join fellow guests for warm conversations at our complimentary receptions held on select days.

Home Away from Home
Our spacious air-conditioned rooms feature fully-equipped kitchens, ideal for longer stays. Enjoy entertainment on flat-screen TVs and stay connected with free local calls and complimentary internet access.

Don't miss the chance to create amazing memories—book your stay with us today!

Important information:

  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

9.2
Based on 132 reviews
Cleanliness: 9.59
Service: 9.06
Location: 9.6
Room Quality: 9.05
Amenities: 9.58
Value for Money: 9.54
Food and Beverage: 7.59
Overall Experience: 9.56
G
Gabby family
10
Pros:

Seamless check in and their staff is so kind. Also, very close proximity to various attractions. The room was clean and super spacious; well equipped with everything you could possibly need. Plus, I love their attention to detail they designed tissue paper into a mini ghost, so cute. Overall, a great experience! Love that they’re pet friendly.

2025-10-09 via Nuitee
A
AMY
10
Pros:

Clean

2025-09-21 via Nuitee
A
Angie
10
Pros:

The hotel room was very comfortable. Bed was comfy, pillows were great, kitchenette was perfect and food was pretty good. I would highly recommend this location for the north Austin area!

2025-09-21 via Nuitee
I
Ian
10
Pros:

Quick stay but very accommodating property and staff! Would gladly stay again!

2025-09-05 via Nuitee
E
Emiliano
4
Pros:

My cats was accidentally charged for room and tax despite it being a prepaid reservation. I need attention to this matter asap.

2025-08-24 via Nuitee
D
Daughtry
10
Pros:

Awsome

2025-08-06 via Nuitee
D
Daughtry family
10
Pros:

Great

2025-08-06 via Nuitee
D
Daughtry family
10
Pros:

Excellent

2025-08-06 via Nuitee
D
Daughtry family
10
Pros:

Great

2025-08-06 via Nuitee
D
Daughtry family
10
Pros:

Excellent

2025-08-06 via Nuitee
A
Aneatra family
10
Pros:

Great

2025-08-06 via Nuitee
D
Daughtry family
10
Pros:

Awsome

2025-08-06 via Nuitee
A
Aneatra family
10
Pros:

Awsome

2025-08-02 via Nuitee
A
Ana Cristina
6
Pros:

Long wait for check in

2025-08-01 via Nuitee
V
Verified traveler
10
Great place to stay!
Pros:

Wonderful stay! Clean place and super friendly staff!!

2025-07-26 via Nuitee
W
Wayne family_with_children
10
Pros:

It was nice and having enough room for the family was a huge plus.

2025-07-20 via Nuitee
A
Abigail
2
Pros:

The staff was really rude and very disrespectful.

2025-07-18 via Nuitee
S
Sujit Tilakraj
6
Pros:

Poor management

2025-07-14 via Nuitee
C
Chih Yuan
2
Pros:

Asked for a quiet room then gave me a room.. super humid, strange w/ air condition machine next to my pillow.. narrow window with no sunlight… yes it’s quiet though…causing me whole day headache during work… the hotel breakfast is awful.. last time in June I was here WiFi had no internet .. took 8 hours to recover in 2am … using my data plan for evening meeting… this time, front desk gave me internet provider customer service to report and feedback is, the whole resort has no internet… good for your budget hotel

2025-07-12 via Nuitee
A
Andrea
8
Pros:

This is an extremely nice hotel (you are going to spe

2025-06-17 via Nuitee