Holiday Inn Cleveland Clinic by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1206 reviews)
8650 Euclid Avenue , Cleveland , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Good amenities
Cons:
Issues with cleanliness
High price during peak season

Categories

Cleanliness
7.58
Room not thoroughly cleaned (cobwebs, bathroom floor).
Service
9.55
Overall positive feedback on the friendliness and assistance of the staff.
Location
9.09
Convenient location for Cleveland Clinic visits.
Room Quality
9.04
Rooms clean and comfortable, with amenities.
Amenities
8.57
Nice hotel amenities including a cafe and shuttle service.
Value for Money
7.53
Price was a bit high during Christmas week.
Food and Beverage
8.08
Restaurant described as very good.
Overall Experience
8.55
Overall stays were pleasant, with minor complaints addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Modern Amenities
Holiday Inn Cleveland Clinic offers modern amenities such as free WiFi, a 43-inch flat-screen TV, and in-room dining, ensuring a comfortable stay for all guests.

Convenience at Your Fingertips
Guests can take advantage of services like self-service laundry, valet dry cleaning, and a free shuttle, making their stay stress-free and convenient.

Prime Location
Located near popular attractions like the Cleveland Museum of Art and Cleveland Botanical Garden, Holiday Inn Cleveland Clinic is the perfect choice for both leisure and business travelers visiting the area.

Book your stay at Holiday Inn Cleveland Clinic now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.5
Based on 1206 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.55
J
Jamie couple us
10
Pros:

Location to clinic
Valet was kind and helpful

2026-03-13 via Nuitee
L
Linda family_with_children us
8
I was just there for overnight, but I did enjoy the hotel and the location. I would stay again!
Pros:

The hotel was excellent, the room was very clean, the beds were too soft for my needs, the hotel dining staff was excellent. The Valet service was great. I just think if you stay you shouldn't have to pay to. Of course this was a convenience, but space should be available to those who just want to park! I checked in and had the valet to take my car before I realized I wanted to go somewhere to eat, but I wasn't about to ask them to go and get it.

Cons:

The alternative to Valet parking.

2026-03-12 via Nuitee
K
Kt family_with_children us
9
A short vacation but it is still a doctor's appointment
Pros:

It is close to Cleveland Clinic. The staff is always friendly and helpful. The rooms are clean and the bed is wonderful. I like the refrigerator being in the room. No lugging a cooler around. The food in the bar restaurant has always been good

Cons:

We have always been on the floor that doesn't have an ice machine. I know that is petty but that's all I can complain about.

2026-03-10 via Nuitee
S
Shelley couple us
8
2026-03-10 via Nuitee
N
Natalie couple us
10
Will be booking again in the near future at this location.
Pros:

Very clean and presentable

Cons:

Nothing

2026-03-09 via Nuitee
E
eman family_with_children jo
4
Pros:

Location close to cleveland clinic

Cons:

Housekeeping is done once every the days and when done its very bad

No basics of water, or kettle or any items in minibar.

No value for money. Horrible bedding. No bed cover just lite sheets. Not sufficient for freezing weather. No hand soap entire 10 day stay, floor corridor not vaccumed for ten days same items on floor

2026-03-07 via Nuitee
R
Rw solo_traveller us
10
nice place to stay
Pros:

room was clean and quiet food was good too

2026-03-04 via Nuitee
M
Monica couple us
10
Cleveland Clinic
Pros:

Comfortable beds and the restaurant was great!!!

Cons:

Everything was great …. There was nothing not too like

2026-02-26 via Nuitee
J
John couple us
8
If need to visit the Cleveland Clinic it is a really good place to stay.
Pros:

enjoyed the breakfast

2026-02-24 via Nuitee
L
Luedy couple us
9
2026-02-13 via Nuitee
M
margie couple us
10
Pros:

We liked the availability of breakfast and shuttle to the hospital

2026-01-30 via Nuitee
S
Sarah family_with_children us
6
Pros:

Like the pool and cleanliness of the hotel.

Cons:

The people are very rude 😒 my father had a heart surgery and we were new to this area and didnt know how the bus transportation worked from the hotel to the hospital. When asking how it ran the lady behind at the front desk was rude and told me to just wait that it would get there when it got there...also when asking when the latest time the bus did drop offs again the staff was rude and said it just depends....when u depend on that ride back to the hotel after a long day at the hospital alittle information would have been helpful
Once on the bus the drivers were not nice trying to chat with them was not welcomed and the one driver had an ear piece in and was having a private conversation that wasn't work related.
When asking who all delivers food to ur hotel the front staff was no help
Rude staff !!!!! For 4 days nothing chabged everyday the next person was just as rude and not helpful
Proximity to the hospital and the cleanliness is the only possible thibgs I have to say about this hotel

2026-01-30 via Nuitee
J
John couple us
10
2026-01-30 via Nuitee
T
Tonisha family_with_children us
10
Pros:

I absolutely would recommend this hotel to everyone. They have on-site valet service. The staff was absolutely top tier. The level of comfort was very welcoming with a great location next to The Cleveland Clinic main campus with on-sight shuttle service and public transportation. This place is the total package. After a one week stay, I felt totally rejuvenated, refreshed and ready to take on a fresh week.

Thank you, Cleveland Clinic Holiday Inn. You guys really rock.

Cons:

I absolutely loved it!

2026-01-27 via Nuitee
S
Samantha couple us
10
2026-01-26 via Nuitee
T
Terrence family_with_children us
9
See above. FRUSTRATED
Cons:

My car was parked in valet. When I went to get it to leave I had a flat tire. No one wanted to take responsibility for the flat. I drove up from Columbus with no problem. Went to the Cavaliers game by Uber. My car set in valet parking. I feel somebody should be held accountable

2026-01-22 via Nuitee
S
Stephanie couple us
9
Very clean and staff was great
Pros:

It was very clean prompt to check in and we were close together as requested with an early check-in as requested.

Cons:

The valet situation was not great for next morning retrieval. I Also do not appreciate my car smelling so heavily like weed . To get in my car next day and have that smell was frustrating

2026-01-21 via Nuitee
P
Patricio solo_traveller cl
7
Pieza con olor raro
Pros:

Pieza amplia
Cama comoda
Ducha y baño buenos

Cons:

Tenía olor , no perfume, mal olor

2026-01-20 via Nuitee
M
Martin couple us
10
2026-01-20 via Nuitee
D
Delphia family_with_children us
9
very pleasant
Pros:

staff and cleanliness

Cons:

there was not a fan that workedin the bathroom 506

2026-01-20 via Nuitee