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Facilities
Property facilities
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Free beach shuttle
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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Happy hour
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Free wired internet
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Modern Amenities
Holiday Inn Cleveland Clinic offers modern amenities such as free WiFi, a 43-inch flat-screen TV, and in-room dining, ensuring a comfortable stay for all guests.
Convenience at Your Fingertips
Guests can take advantage of services like self-service laundry, valet dry cleaning, and a free shuttle, making their stay stress-free and convenient.
Prime Location
Located near popular attractions like the Cleveland Museum of Art and Cleveland Botanical Garden, Holiday Inn Cleveland Clinic is the perfect choice for both leisure and business travelers visiting the area.
Book your stay at Holiday Inn Cleveland Clinic now for a memorable and convenient experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 24 per day.
Location
Guest Reviews
Like the pool and cleanliness of the hotel.
The people are very rude 😒 my father had a heart surgery and we were new to this area and didnt know how the bus transportation worked from the hotel to the hospital. When asking how it ran the lady behind at the front desk was rude and told me to just wait that it would get there when it got there...also when asking when the latest time the bus did drop offs again the staff was rude and said it just depends....when u depend on that ride back to the hotel after a long day at the hospital alittle information would have been helpful
Once on the bus the drivers were not nice trying to chat with them was not welcomed and the one driver had an ear piece in and was having a private conversation that wasn't work related.
When asking who all delivers food to ur hotel the front staff was no help
Rude staff !!!!! For 4 days nothing chabged everyday the next person was just as rude and not helpful
Proximity to the hospital and the cleanliness is the only possible thibgs I have to say about this hotel
We liked the availability of breakfast and shuttle to the hospital
I absolutely would recommend this hotel to everyone. They have on-site valet service. The staff was absolutely top tier. The level of comfort was very welcoming with a great location next to The Cleveland Clinic main campus with on-sight shuttle service and public transportation. This place is the total package. After a one week stay, I felt totally rejuvenated, refreshed and ready to take on a fresh week.
Thank you, Cleveland Clinic Holiday Inn. You guys really rock.
I absolutely loved it!
My car was parked in valet. When I went to get it to leave I had a flat tire. No one wanted to take responsibility for the flat. I drove up from Columbus with no problem. Went to the Cavaliers game by Uber. My car set in valet parking. I feel somebody should be held accountable
It was very clean prompt to check in and we were close together as requested with an early check-in as requested.
The valet situation was not great for next morning retrieval. I Also do not appreciate my car smelling so heavily like weed . To get in my car next day and have that smell was frustrating
staff and cleanliness
there was not a fan that workedin the bathroom 506
Pieza amplia
Cama comoda
Ducha y baño buenos
Tenía olor , no perfume, mal olor
The staff here are so friendly and kind. The hotel is clean and well set up.
Our room was so hot and stuffy. I couldn’t get the temp to go lower than 78. With the humidity it felt warmer and I couldn’t sleep.
There was no continental breakfast. A 15.95 buffet breakfast. They did offer a grab & go breakfast for a reasonable price. My daughter was there for surgery at Cleveland Clinic so the location was great.
No parking! Had to use $25/day valet parking. At least there was a shuttle bus to the hospital that worked out pretty well. Was told if we were there for medical reason a discount was available, but I mentioned it at checkin and no discount was given. They also charge $50/day for incidentals. This charge will be pending on a credit card, but not on a debit card. Not really any good, inexpensive restaurants close! Was not impressed with the one in the hotel. DO NOT BOOK THROUGH BOOKING.COM! We were lucky that our daughter didn't have to stay as long as expected so checked out a day early but can't get refunded for that day. Overall our stay here was okay, but several issues would have made it better.
Didn't eat breakfast due to a early Dr appointment.
I would of liked a coffee pot.
Location
Would have like free breakfast. Better, cheaper restaurant
Everything
I have no complaints
I liked the style and cleanliness of the hotel
The immediate force of having to pay for parking
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