Motel 6-Jourdanton, TX

La cama me dolió mucho mi cuerpo

Dirty towels, room, no AC in hotel, only room, they wouldn’t even clean the rooms . No elevators. Only provided 1 roll of toilet paper through out entire stay.

The customer service, the negligence, the unclean beds, the fact that I complained to booking 3 times over this service and they still didn't fix the issues. The AC/Heaters were so clogged with dust that each time they turned on you could see dust flying, I got sick being here and I left this 2 days early!!! That should say enough. I will never stay at a motel 6 again, this was the worst hotel experience I've had and I travel A LOT . Booking com handled my customer service complaints like robots and gave me a 15$ credit on a 300$ book, that I couldn't even get a night's sleep in. Consider this one of my last times using the service, Priceline has never given me problems like this has with as many times as I have requested assistance communicating with the hotel. Even after booking.com reached out to them, they still did not address the issues , leading me into a infinite loop of requesting and not receiving. Bad stay all around!

The walls are thin we could hear what was going on the next room

There was so much dust on the headboards, also the blankets were in pretty bad shape. They should consider getting rid of the filthy hallway carpet. We stayed cause it was so last minute.

This is the second time I've stayed here. 1st time was last minute without reservation. Very frustrated that there wasn't coffee in the morning as advertised. 2nd time was with this reservation and the room was very unsatisfactory! Room had a bad smell. Beds were clean but the rest of the room was not. Bathroom door was broken, toilet seat was broken, no shampoo, and I killed two cockroaches in the bathroom in the first 40 minutes of being in room. And for whatever reason they refuse to make coffee!

Everything

The first floor room we had was nasty. That was never our experience before when we would stay on the second floor, but this time my son’s leg was broken and we had to stay on the first floor, and it was very gross and dirty.

We stayed in another room where the door didn’t shut and lock. Door would close but not latch, you could push it open without a key even when it’s locked. I got side tracked when leaving and forgot to tell staff.

I didn't like the fact that the coffee was never made or set out. During the designated hours that we're given to me at time of check inT. This was very disappointing because I know motel 6 has great coffee! 🙂 So that was a bummer
Also room 110 is the one I was staying in and it has a major leak in the shower which keeps continuous water puddles outside of the tub and around the toilet. No to mention that the bath tub was duct taped in the front part of the bathtub right under the faucet as if it was meant to keep the water the bath tub. The whole bathroom situation was a real let down. I will never give this hotel my business again oh and besides the plumbing issue our TV didn't work at all. Just fuzz on every screen and we tried everything.