Bridgeview Hotel Willoughby

Hotels
7.3 (421 reviews)
580 Willoughby Road, Willoughby , Sydney , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Board games/puzzles
Kid meals
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Convenient location
Cons:
Cleanliness issues
Overpriced rooms
Shared bathroom complaints

Categories

Cleanliness
6.01
Concerns about dirty shared bathrooms and issues with cleanliness noted in multiple reviews.
Service
8.48
Staff were friendly and attempted to make up for shortcomings in accommodation.
Location
8.52
Conveniently located near public transport and the city.
Room Quality
6.47
Mixed reviews with some mentioning cleanliness issues and smell.
Amenities
7
Limited amenities like shared bathrooms mentioned; overall facilities could improve.
Value for Money
6.96
Some reviews indicated rooms were overpriced for the provided facilities.
Food and Beverage
8.01
Good food and positive comments about bistro offerings.
Overall Experience
6.98
Some positive experiences, but overall a mix of satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:23

Property Description

Convenient Location
Located just 5 km from Luna Park Sydney and offering easy access to Harbour Bridge and Taronga Zoo, Bridgeview Hotel Willoughby is the perfect choice for travelers looking to explore Sydney's top attractions.

Comfortable Accommodation
With free WiFi, an on-site restaurant, and access to shared bathroom facilities, guests can enjoy a comfortable stay at Bridgeview Hotel Willoughby. Please note that all rooms are accessible via stairs only.

Entertainment Options
Guests looking for some fun can play billiards at the hotel. Whether you're here for leisure or business, Bridgeview Hotel Willoughby offers something for everyone.

Book your stay at Bridgeview Hotel Willoughby now and experience the best of Sydney!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 421 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.52
Room Quality: 6.47
Amenities: 7
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 6.98
T
TRRECO Pte.Ltd. • solo_traveller • de
3
2026-03-18 • via Nuitee
N
Nicolas • family_with_children • au
2
Unfit for purpose - mangement issues - seeking reimbursement
Pros:

Nice carpet. Very comfortable when you have to sleep on the floor 😂💀

Cons:

I’ll keep it short — unfit for purpose, seeking reimbursement

We booked two rooms for the kids and us

It was a stinking hot night and the Airconditioning units, despite being set at the lowest temperature, barely provided us with air that was less hot than outside air (probably still 30 degrees in the room!) - when asked about it all the staff could says was that the aircon units were all sharing one compressor on the roof. Clearly under dimensioned for the Australian conditions

At some point we switched the fan light on, an then the remote completely stopped working (not a battery issu. We were not able to switch the light off, or reach the ceiling fan (too high) to unscrew the light bulb, so my wife decided to sleep here anyway with a pillow on their head, and I went to sleep on the floor in the kids room so I wouldn’t have a bright white light in my face…

Shared toilet stunk badly and door wouldn’t stay closed, bathroom smelled a bit of mould

Staff was nice enough with all the issues we had, but it seems like they are fighting with management about a whole lot of issues.

We called next day after checking out, to seek reimbursement which is being processed (still!). Absolut travesti of an experience (besides the fund story we now share with the kids). Next time we spend $100 more and stay in the city in a decent hotel. For $400 you can stay at the Shangri La in a much better room than this!!

2026-03-18 • via Nuitee
K
Kim • family_with_children • au
7
Pros:

Restaurant

Cons:

Shared bathroom

2026-03-18 • via Nuitee
A
Angela • solo_traveller • au
7
Good accommodation
Pros:

Loved everything

Cons:

The bathrooms were not cleaned during our 2 night stay particularly the sink and toilets were dirty

2026-03-17 • via Nuitee
C
Cassandra • couple • au
7
2026-03-14 • via Nuitee
J
Joel • couple • au
1
Pros:

No tv work very hot in that room I want refund

2026-03-12 • via Nuitee
L
Lee Seong • couple • my
7
Generally okay
Pros:

Location

Cons:

) Aircond old and squeaky, pls get it changed to a new one
2) room door no. 16 squeaky when open or close disturbing other hotel guests , kindly lubricate those door joints with oil
3) carpets outside doorway kindly vacuum and aromatise them to have a fresh indoor fragrance , smells old and unhealthy now , better still change to new carpets !
4) cleaner kitchen and fridge
5) directions where to return room key and check out if earlier than 10am

Will be very grateful if the above steps are taken to improve guests stay cos we will come again !
Much thanks !

2026-03-11 • via Nuitee
H
Harm-Jan • solo_traveller • au
6
Pros:

Great location and clean rooms with friendly staff

Cons:

Room that I stayed in had a faulty AC, and the hotel was full so could not be moved… was unfortunately als a very hot / humid day and might…

2026-03-09 • via Nuitee
T
Terry • solo_traveller • au
10
2026-03-06 • via Nuitee
M
Milton • family_with_children • au
1
Pros:

Good location and staff were very helpful to try and make us comfortable.

Cons:

The aircon did not work, it was such a hot room struggle to get to sleep.

2026-03-05 • via Nuitee
M
Mar • couple • es
8
2026-03-04 • via Nuitee
M
Meritxell • couple • es
7
2026-02-27 • via Nuitee
S
Sarah • couple • au
3
Terribly unclean but friendly
Pros:

Great convenient location and the staff are friendly.

Cons:

The aircon didn’t work properly so I could not sleep. The room was also dirty - bits of rubbish on the ground, a weird stain on the curtain above the bed and a film of dust on the carpet. No toilet paper in the toilets either.

2026-02-27 • via Nuitee
R
Reuben • family_with_children • au
9
Very comfortable and great value
Pros:

Room and bed were super comfortable beautiful calm place to stay and nice and quiet. Enjoyed the terrace outside too. Staff were lovely and really helpful. So helpful to have a kitchen.

Cons:

Kitchen was a bit dirty, had a weird smell to it depending on who was here at the time. It would've been nice to have a small bar fridge but that's neither here nor there.

2026-02-23 • via Nuitee
M
Marjorie • family_with_children • au
1
2026-02-23 • via Nuitee
R
Ross • couple • au
2
It was the worst stay I have had in the hotel and I doubt that I will use it again. At least the restaurant was satisfac
Pros:

Location and restaurant

Cons:

Dreadful lack of attention given to basic services - in particular, NO toilet paper in one of the two upstairs toilets and NO air conditioning working in my room on a very hot night. Then there are 50 stairs to climb to the bedrooms on the top floor - not easy for someone like me who is in my eighties.

2026-02-22 • via Nuitee
H
Harm-Jan • solo_traveller • au
8
2026-02-22 • via Nuitee
N
Nam • solo_traveller • au
7
Pros:

整潔到OK

Cons:

冷氣唔凍

2026-02-13 • via Nuitee
M
Mariana • extended_group • au
1
Terrible
Pros:

Just the location.

Cons:

The AC was not working at all in both of the rooms. I complain about this with the manager, and he said that the hotel was full, so he didn’t have anything to do it. Besides that, the fan was not working as well. It was really hot inside the room and terrible to sleep.
Also, the shower area was dirty and with mould.

2026-02-11 • via Nuitee
M
Michael • couple • au
10
Pros:

Clean

Cons:

Nothing

2026-02-10 • via Nuitee