Grand Mercure Jakarta Kemayoran

Hotels
•
Grand Mercure
9.6 (678 reviews)
Jl H. Benyamin Sueb Kav B- 6. Superblok Mega Kemayoran , Jakarta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great room quality
Good amenities
Cons:
Issues with cleanliness
Breakfast not suited for Western tastes

Categories

Cleanliness
8.9
Some reviews mention disrepair and dirty rooms, impacting the score.
Service
9.9
Positive mentions of friendly staff and helpful service throughout the hotel.
Location
9.4
Location is strategic and accessible via taxi apps, offsetting some transportation issues.
Room Quality
9.9
Rooms are described as clean, spacious, and well-designed.
Amenities
9.9
Good amenities including a large pool and well-equipped gym.
Value for Money
9.9
Guests feel they receive excellent value for the prices they pay.
Food and Beverage
8.9
Breakfast has varied options but feedback indicates it may not cater well to western tastes.
Overall Experience
10
Overall positive experiences reported across various categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:08

Property Description

Luxurious Accommodation

Grand Mercure Jakarta Kemayoran offers spacious and modern rooms equipped with a 42-inch LCD TV, minibar, and personal safe. Each room features comfortable amenities like slippers, free toiletries, and a hair dryer, ensuring a relaxing stay for every guest.

Convenient Facilities

Guests can enjoy a year-round outdoor pool, spa center, and a 24-hour front desk for assistance at any time. The hotel also provides free WiFi, ensuring guests stay connected throughout their visit. Additionally, the on-site bar offers a perfect spot to unwind with a refreshing drink.

Prime Location

Located near Jakarta International Expo Kemayoran and within a short drive to popular attractions like Ancol Dreamland, the hotel offers free shuttle services to key destinations. With easy access to the airport and business center, Grand Mercure Jakarta Kemayoran is the ideal choice for both leisure and business travelers.

Book your stay at Grand Mercure Jakarta Kemayoran now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 678 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 8.9
Overall Experience: 10
I
Inspire13450198000 • Friends getaway
10
good hotel
Pros:

all good very nice stay, comfort room

2026-03-11 • via Tripadvisor
J
jordipC9011OI • Friends getaway
10
Good cleanlines
Pros:

The hotel's accommodation experience is impressive, the hotel is luxurious, spacious, very comfortable, the ambiance is luxurious and clean.

The hotel’s cleanliness and relaxing atmosphere earn rave reviews, ideal for both business and leisure. Its location is praised for convenience, though a few mention it feels distant from some shopping areas.

2026-03-10 • via Tripadvisor
K
KheeOnn • family_with_children • my
5
2026-03-09 • via Nuitee
N
NAOKI • family_with_children • jp
10
2026-03-05 • via Nuitee
5
576nangh • Friends getaway
10
It's very convenient to stay here, and the service is excellent.
Pros:

It's very convenient to stay here, and the service is excellent.

2026-03-04 • via Tripadvisor
K
Kresnojati • family_with_children • id
5
2026-03-04 • via Nuitee
O
Odyssey66017438190 • Business
10
Friendly Staff
Pros:

Good hotel with good location and friendly staff, thank you Mr. Rizky for taking care of me and my team.

2026-03-03 • via Tripadvisor
R
Rueben • couple • au
9
2026-02-22 • via Nuitee
J
Javier A • solo_traveller • es
10
Excelente
Pros:

La comodidad

2026-02-14 • via Nuitee
S
Sambhunath • solo_traveller • in
8
2026-02-11 • via Nuitee
E
Enrico • solo_traveller • sg
10
2026-02-10 • via Nuitee
K
Kevin • couple • sg
2
Okay location, lift card reader not working, unreasonable rules,
Pros:

Location is near highways, so better traffic flow and easy access to tollway to airport.

Cons:

The lift card reader was not working so we had to take another lift to access the room, which were on the other side of a rather confusing corridor layout.

I also requested for laundry bag, or any other bag for that matter, so I can put my dirty clothes in. The operator said they will check but never got back to me. If there is a policy against this, it’s understandable, but it’s just a small bag. Not even a plastic bag.

2026-02-10 • via Nuitee
M
Martin • solo_traveller • ee
9
2026-01-26 • via Nuitee
T
Takayuki • solo_traveller • jp
8
2026-01-25 • via Nuitee
M
Mohd Salleh • couple • my
8
2026-01-23 • via Nuitee
Y
Yustina M • extended_group • ch
7
2026-01-23 • via Nuitee
A
Abdrabuh • family_with_children • sa
8
2026-01-22 • via Nuitee
T
Tadahiro • extended_group • jp
8
Cons:

バスタブの部屋が高すぎる。日本人には各部屋にバスタブ必要

2026-01-20 • via Nuitee
E
Ekaterina • couple • ar
9
2026-01-19 • via Nuitee
N
Nitin • family_with_children • tg
8
Good
Pros:

The restraunt and the room and bathroom the room also was cool and comfortable

2026-01-19 • via Nuitee