Grand Mercure Jakarta Kemayoran

Hotels
•
Grand Mercure
9.6 (729 reviews)
Jl H. Benyamin Sueb Kav B- 6. Superblok Mega Kemayoran , Jakarta , ID
+62 21 22601111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great room quality
Good amenities
Cons:
Issues with cleanliness
Breakfast not suited for Western tastes

Categories

Cleanliness
8.9
Some reviews mention disrepair and dirty rooms, impacting the score.
Service
9.9
Positive mentions of friendly staff and helpful service throughout the hotel.
Location
9.4
Location is strategic and accessible via taxi apps, offsetting some transportation issues.
Room Quality
9.9
Rooms are described as clean, spacious, and well-designed.
Amenities
9.9
Good amenities including a large pool and well-equipped gym.
Value for Money
9.9
Guests feel they receive excellent value for the prices they pay.
Food and Beverage
8.9
Breakfast has varied options but feedback indicates it may not cater well to western tastes.
Overall Experience
10
Overall positive experiences reported across various categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:08

Property Description

Luxurious Accommodation

Grand Mercure Jakarta Kemayoran offers spacious and modern rooms equipped with a 42-inch LCD TV, minibar, and personal safe. Each room features comfortable amenities like slippers, free toiletries, and a hair dryer, ensuring a relaxing stay for every guest.

Convenient Facilities

Guests can enjoy a year-round outdoor pool, spa center, and a 24-hour front desk for assistance at any time. The hotel also provides free WiFi, ensuring guests stay connected throughout their visit. Additionally, the on-site bar offers a perfect spot to unwind with a refreshing drink.

Prime Location

Located near Jakarta International Expo Kemayoran and within a short drive to popular attractions like Ancol Dreamland, the hotel offers free shuttle services to key destinations. With easy access to the airport and business center, Grand Mercure Jakarta Kemayoran is the ideal choice for both leisure and business travelers.

Book your stay at Grand Mercure Jakarta Kemayoran now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.6
Based on 729 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 8.9
Overall Experience: 10
A
Anna Karolina • extended_group • se
9
2026-09-19 • via Nuitee
維君 • solo_traveller • tw
8
2026-09-18 • via Nuitee
A
Amadou • solo_traveller • fr
8
Parfait
Pros:

Parfait

Cons:

Parfait

2026-09-17 • via Nuitee
D
DIMITRIOS • solo_traveller • gr
8
Cons:

No cleaning services during my 3 night stay. I wonder why.

2026-09-09 • via Nuitee
M
Mazen • solo_traveller • sa
10
2026-09-08 • via Nuitee
F
Fransiscus Candra • solo_traveller • id
10
2026-09-02 • via Nuitee
Y
Yuhan • solo_traveller • cn
8
2026-08-31 • via Nuitee
A
Ahmet SUAT • solo_traveller • tr
9
2026-08-30 • via Nuitee
Y
yuan • extended_group • cn
10
还是很不错
Cons:

WIFI 速度慢，屋子有点霉味

2026-08-29 • via Nuitee
A
Atsushi • couple • jp
8
2026-08-28 • via Nuitee
J
Jenny • solo_traveller • gb
9
Pros:

Gorgeous hotel and really friendly staff

2026-08-24 • via Nuitee
R
Ruey • couple • tw
10
A nice hotel for an academic meeting. But not a good choice for touring.
Pros:

This hotel met our expectations. We attended an academic conference here for 2 days. The buffet restaurant is very nice with luxury decorations.

Cons:

The neighborhood has nothing to tour around. The closest shopping center, which is a decent one, is about 15-20 minutes walking distance. The distance was fine, but the walking environment is not pleasant.

2026-08-24 • via Nuitee
J
Jerry • couple • id
10
2026-08-23 • via Nuitee
E
edi • couple • id
10
2026-08-23 • via Nuitee
A
Afiq • extended_group • my
10
2026-08-23 • via Nuitee
Y
Yen-Lien • solo_traveller • tw
10
2026-08-22 • via Nuitee
İlker Kaan • extended_group • tr
9
Was good, I certainly recommend.
Pros:

The breakfast was good, the staff were helpful and friendly, and the hotel was clean and new; I also absolutely loved the stonework on the lobby walls—it caught my eye because I have an interest in stone. It was also nice that the lobby was spacious and airy. Aircondition was good in the room.

Cons:

My room was on street side, yes, I certainly heard the traffic noise.

2026-08-21 • via Nuitee
T
Tony • solo_traveller • sg
5
2026-08-17 • via Nuitee
O
Ong • solo_traveller • sg
9
2026-08-14 • via Nuitee
S
Suresh • couple • in
8
2026-08-12 • via Nuitee