Grand Mercure Jakarta Kemayoran

Hotels
Grand Mercure
9.6 (711 reviews)
Jl H. Benyamin Sueb Kav B- 6. Superblok Mega Kemayoran , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great room quality
Good amenities
Cons:
Issues with cleanliness
Breakfast not suited for Western tastes

Categories

Cleanliness
8.9
Some reviews mention disrepair and dirty rooms, impacting the score.
Service
9.9
Positive mentions of friendly staff and helpful service throughout the hotel.
Location
9.4
Location is strategic and accessible via taxi apps, offsetting some transportation issues.
Room Quality
9.9
Rooms are described as clean, spacious, and well-designed.
Amenities
9.9
Good amenities including a large pool and well-equipped gym.
Value for Money
9.9
Guests feel they receive excellent value for the prices they pay.
Food and Beverage
8.9
Breakfast has varied options but feedback indicates it may not cater well to western tastes.
Overall Experience
10
Overall positive experiences reported across various categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:08

Property Description

Luxurious Accommodation

Grand Mercure Jakarta Kemayoran offers spacious and modern rooms equipped with a 42-inch LCD TV, minibar, and personal safe. Each room features comfortable amenities like slippers, free toiletries, and a hair dryer, ensuring a relaxing stay for every guest.

Convenient Facilities

Guests can enjoy a year-round outdoor pool, spa center, and a 24-hour front desk for assistance at any time. The hotel also provides free WiFi, ensuring guests stay connected throughout their visit. Additionally, the on-site bar offers a perfect spot to unwind with a refreshing drink.

Prime Location

Located near Jakarta International Expo Kemayoran and within a short drive to popular attractions like Ancol Dreamland, the hotel offers free shuttle services to key destinations. With easy access to the airport and business center, Grand Mercure Jakarta Kemayoran is the ideal choice for both leisure and business travelers.

Book your stay at Grand Mercure Jakarta Kemayoran now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.6
Based on 711 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 8.9
Overall Experience: 10
R
rohit solo_traveller in
8
Good for expo
Pros:

Hotel and staff

Cons:

Location if you have work at expo otherwise far

2026-08-08 via Nuitee
R
RockyGe Family
10
Nice hotel to stay
Pros:

Great staff with great hotel surrounding kemayoran. Loved the food also there is indomie also. Its unique.
I'd shout out to April who genuinely treat the guest warmly.
Would be back in the future holiday

2026-08-04 via Tripadvisor
S
Sebastian solo_traveller ch
7
2026-08-02 via Nuitee
G
GrandTour61096908339 Business
10
Recommended
Pros:

Thank you guys for taking care of me durung thebstay, staff is friendly, breakfast is good, hotel is very strategic location. Thank you mas rizky, mba widia dan mba Intan for the service

2026-07-28 via Tripadvisor
C
Cruiser40237080363 Business
10
Review
Pros:

Really good service, the staff gave you a heart warming smile everytime you cross eye with them. And the food is amazing

2026-07-23 via Tripadvisor
M
MOHD IZUDDIN couple my
7
2026-07-21 via Nuitee
Y
Yamachan solo_traveller jp
8
2026-07-20 via Nuitee
1
18fighter Family Jakarta, Java
10
Comportable stay
Pros:

Good service, nice place, helpfull draff, variatif breakfast

2026-07-17 via Tripadvisor
D
Dmitry extended_group ae
8
2026-07-13 via Nuitee
A
Atsushi extended_group jp
9
2026-06-22 via Nuitee
M
Mei Kwee extended_group sg
10
Comfortable stay
Pros:

the spacious room

Cons:

none

2026-06-22 via Nuitee
K
Kamila solo_traveller kz
8
2026-06-17 via Nuitee
K
Kamila solo_traveller kz
8
2026-06-17 via Nuitee
B
Baidesheva solo_traveller kz
7
Pros:

Широкий ассортимент завтрака

2026-06-17 via Nuitee
K
krishankumar solo_traveller in
8
2026-06-14 via Nuitee
B
Bryg solo_traveller gb
9
Pros:

Staff, room,spa and swimming pool

2026-06-14 via Nuitee
M
Martin solo_traveller ee
9
2026-06-14 via Nuitee
Y
Yamachan solo_traveller jp
9
Cons:

部屋は広いがゴミ箱が1個で少なかった。

2026-06-08 via Nuitee
S
salim extended_group gb
9
2026-05-28 via Nuitee
E
edelinwijaya Family Tangerang, Banten Province, Java
10
Friendly staff & nice hotel
Pros:

I recently stayed at Grand Mercure Jakarta Kemayoran and had such a pleasant experience. From the moment I arrived, the atmosphere felt warm and welcoming. The room was clean, comfortable, and well-maintained, making my stay very relaxing. The hotel facilities were also great, and the location is convenient for both business and leisure trips in Jakarta.

What impressed me the most was the hospitality from the staff. Everyone was professional and attentive, but I would especially like to thank April for her exceptional service. She was very friendly, helpful, and always greeted guests with a genuine smile. Her kindness and positive attitude truly made my stay more enjoyable and memorable.

It’s always nice to stay at a hotel where the staff genuinely care about guest comfort, and Grand Mercure Jakarta Kemayoran definitely delivered that experience. I appreciate the effort from the whole team in making guests feel valued and welcomed.

Overall, I had a really nice stay and would gladly recommend this hotel to anyone visiting Jakarta. Looking forward to coming back again in the future!

2026-05-25 via Tripadvisor