b-smart motel Basel

Hotels
7.4 (2374 reviews)
Küchengasse 13 , Basel , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 2374 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
A
Annette • solo_traveller • ch
7
2026-04-11 • via Nuitee
S
Sandra • solo_traveller • ch
9
Pros:

L'établissement est situé à 2 minutes de la gare et de l'arrêt de bus pour l'aéroport.
La chambre est petite mais fonctionnelle et propre.
Thé et café sont proposés gratuitement dans le hall d'entrée

2026-04-11 • via Nuitee
R
Ricardo • solo_traveller • ch
5
Günstiges Hotel , Standart: Uralt, Badezimmer heruntergekommen, aber für eine Nacht, machbar.
Pros:

Preisleistung

Cons:

Die Zimmer waren sehr runtergekommen. Das Badezimmer war in einem wirklich ekligen schrecklichen Zustand. Heutiger Standard sollte nicht so sein auch wenn es ein günstiges Hotel ist, gibt es auch die günstiger sind und der Standard ist schön.

2026-04-11 • via Nuitee
S
Silvia • solo_traveller • ch
8
2026-04-11 • via Nuitee
F
Fikriye Yasemin • couple • tr
7
Bekledıgımden ıyıdı
Pros:

Otel tren garından ınınce 2 dk yurume mesafesınde yanı garın ıcınden cıkınca :) otobus tren metro hepsıne cok yakın market alısverıs yerlerı yemek yerlerıne oldukca yakın merkez merkez yanı kesınlıkle cok ıyı ikram cok gzl kahve var kapınım gırısınde

Cons:

Tesıste hıc calısan yok tamamen onlıne yapıyosunuz herseyı maıl geldı onlıne chenck yaptım bana referans nosu ve oda nosu verdı otele gelınce ılk omce satın aldın kredı kartıyla kapıyı acıuosun ıcerı gırınce oda kapısı ıcın oda kartını aktıf etmen lazım kolay

2026-04-10 • via Nuitee
S
Simmax • family_with_children • ch
9
Pros:

Zentrale Lage am SBB Basel. Toller self check in.

2026-04-10 • via Nuitee
C
Claus • couple • de
9
2026-04-10 • via Nuitee
A
Anastasios-Alexandros • family_with_children • gr
10
2026-04-10 • via Nuitee
M
Mohamed Yassine • family_with_children • ch
5
2026-04-09 • via Nuitee
E
ELENA • solo_traveller • de
8
Hotel cerca estación. Buen precio
Pros:

El hotel está muy céntrico, apenas a una calle de la estación y unos 10-15 min. caminando al centro de la ciudad.
Tiene el check-in y check-out automático, muy fácil para acceder a las habitaciones.
La habitación estaba correctamente equipada.

Cons:

Las camas y las instalaciones eran antiguas, pero correcto para el precio que pagamos.

2026-04-09 • via Nuitee
J
Jiri • solo_traveller • cz
9
2026-04-08 • via Nuitee
C
Carlos • solo_traveller • es
8
2026-04-08 • via Nuitee
J
Juanjo • couple • es
10
Ubicación excepcional
Pros:

Lo mejor, la ubicación. A 1’ literal de la estación de tren !!

2026-04-08 • via Nuitee
M
Martin • solo_traveller • de
7
2026-04-06 • via Nuitee
M
monirupa • family_with_children • in
7
Pros:

Location
Price
We were there for just the night so it was okay, all the amenities were there.

Cons:

The elevator was super small, we had a hard time with our stroller which is the smallest size possible to fit in there.
Also our room had a flight of stairs after the elevator ride, which we were not aware of. We had a big bag and the stroller to carry to reach our room, we probably would not have booked if we knew about the stairs.

2026-04-06 • via Nuitee
A
Alexandra • family_with_children • ch
8
2026-04-06 • via Nuitee
M
Marianne • solo_traveller • at
4
Hier würde ich nicht mehr buchen.
Cons:

Fenster mit Aussicht auf die Mauer des nächsten Hauses und mit Müllkontainern unterhalb.
Lage in der sehr düsteren Seitenstraße.

2026-04-06 • via Nuitee
A
Andrea • couple • sk
10
2026-04-05 • via Nuitee
K
KONSTANTINOS • family_with_children • ch
9
Value for money
Pros:

Value for money and great location
Easy automated check-in, spacious and functional room

2026-04-05 • via Nuitee
C
Claudia • couple • ch
9
2026-04-04 • via Nuitee