b-smart motel Basel

Hotels
7.4 (2533 reviews)
Küchengasse 13 , Basel , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 2533 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
I
Izabella • solo_traveller • nl
8
Pros:

Good for a night when you have to stay in town for any reason. Clean and comfortable

Cons:

You have to swipe a credit card to get into the hotel for the first time. Feels sketchy

2026-05-09 • via Nuitee
H
Heiko • solo_traveller • ch
7
Zentrale Lage zum günstigen Preis
Pros:

Lage, einfacher Check-in

Cons:

Zimmer war sauber aber sehr einfach eingerichtet, Bett war nicht bequem. Krach im Flur.

2026-05-09 • via Nuitee
E
eliane • solo_traveller • ch
7
Pros:

sehr zentral und unkompliziert

Cons:

tv ging nicht

2026-05-09 • via Nuitee
D
Daniel • solo_traveller • pl
10
2026-05-05 • via Nuitee
T
Tripun • solo_traveller • ba
1
2026-05-05 • via Nuitee
S
Stephan • solo_traveller • ch
8
Bahntastisch gelegen
Pros:

Perfekt für Frühabfahrten ab Basel SBB + frz. Bahnhof.

Cons:

Vorabinfo, dass man für Hotelzutritt die Kreditkarte der Buchung benötigt und für das Self-Check-In den Buchungscode der Registrierung erforderlich ist.

2026-05-05 • via Nuitee
Łukasz • solo_traveller • pl
7
Dobry
Pros:

Pokój czysty, łazienka również (choć ma już swoje lata). Idealne na krótki pobyt. Plus za ekspres z kawą i wrzątkiem do zrobienia herbaty (na parterze). W pokoju karafka z wodą. Dobra lokalizacja (naprzeciwko dworca kolejowego i ok. 15 minut piechotą od katedry).

Cons:

Lustro w łazience z powodu ukośnego sufitu, było zamontowane zbyt nisko, trzeba było siadać na sedesie lub się schylać, żeby zobaczyć swoją twarz (na szczęście w pokoju są też dodatkowe lustra). Na ostatnie piętro nie dojeżdża winda, co może być problematyczne dla niektórych osób (dojeżdża się na 3. piętro i potem idzie schodami na 4.). Samodzielny system zameldowania - mało intuicyjny (początkowo wpisywałem numer rezerwacji z Bookingu, ale nie działało), na karcie dostępu nie ma numeru pokoju, więc trzeba zapamiętać go, gdy pojawi się na ekranie, co może umknąć ;)

2026-05-05 • via Nuitee
B
Bengt • solo_traveller • se
8
Pros:

Bra läge precis vid järnvägsstationen. Allt fungerade bra. Te och kaffe i receptionen.

Cons:

Ej ståhöjd i duschen

2026-05-03 • via Nuitee
E
Eva • couple • ch
4
2026-05-03 • via Nuitee
P
Philipp • solo_traveller • ch
4
Pros:

Gute Lage

Cons:

Bad ist Renovierungsbedürftig und es hat Schimmel an vielen Fugen.
Dachfenster waren kaputt und sehr dreckig/eklig.

2026-05-03 • via Nuitee
N
Nicolas • solo_traveller • ch
8
2026-05-03 • via Nuitee
A
André • solo_traveller • de
7
2026-05-02 • via Nuitee
C
Cheri-lea • couple • au
7
Clean and convenient, great for budget conscious travellers.
Pros:

Great location

Cons:

No place to store bags if you arrive before check in.

2026-05-01 • via Nuitee
R
Rodrigo • solo_traveller • cl
10
Muy buena ubicación y cómodo
Pros:

la hubicación y la amplia habitación

Cons:

la ducha del baño era un poco baja

2026-04-30 • via Nuitee
R
Richard • solo_traveller • fr
9
2026-04-28 • via Nuitee
S
Siu Wai • couple • hk
8
Pros:

地點方便

Cons:

可以在清潔方面更留意細節

2026-04-28 • via Nuitee
A
Artyom • solo_traveller • de
9
Great value for money
Pros:

Very close to the station, great value for money

Cons:

A bit noisy due to tram lines nearby although the windows are sealed perfectly.

2026-04-27 • via Nuitee
S
Schneider • solo_traveller • ch
9
Pros:

Nähe zu Bhof. Gutes Zimmer

Cons:

Check in war mühsam, das es mit Buchungsnummer und Name nicht funktionierte. Musste 4 mal Hotline anrufen, aber das klappte sehr gut, sehr freundlich und hilfsbereit.

2026-04-25 • via Nuitee
S
Sabine • solo_traveller • de
8
Perfekte Unterkunft für die Durchreise
Pros:

Super Lage, nah zum Bahnhof.
Coffee for free.
Sauber und alles da, was man braucht.
WiFi hat auch sehr gut funktioniert.

Cons:

Rauchgeruch im Zimmer.

2026-04-25 • via Nuitee
C
caroline • solo_traveller • ch
8
2026-04-24 • via Nuitee