b-smart motel Basel

Hotels
7.4 (2670 reviews)
Küchengasse 13 , Basel , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 2670 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
B
Birgitte • solo_traveller • ch
8
Gute Übernachtungsgelegenheit
Pros:

Unkompliziert, nah am Bahnhof

Cons:

Totale Anonymität. Alles automatisch

2026-07-18 • via Nuitee
C
Catalina • solo_traveller • ch
3
Pros:

Lage ist top

Cons:

Dachgeschoss im Sommer unerträglich, Ventilator war alt und verstaubt. Badezimmer ziemlich eckelhaft

2026-07-17 • via Nuitee
L
Lalida • solo_traveller • th
9
2026-07-17 • via Nuitee
S
SPW7R • solo_traveller • gb
8
2026-07-17 • via Nuitee
K
Klara • solo_traveller • de
6
Not recommended on hot days
Pros:

Location

Cons:

Aircondition for a room under the rooftop was not sufficient enough for that heat over 34c. Also hard to get up all the way under the rooftop with large suitcase as last flight no elevator. Checkin virtually was a challenge. No staff in person to assist

2026-07-17 • via Nuitee
M
Melanie • couple • ch
8
Tres courte nuit, arrivée à 23:40 puis reparti à 5:00 pour reprendre notre correspondance
Pros:

Possibilité de réserver au milieu de la nuit car nous n’avions plus de correspondance pour rentrer

Cons:

Rien

2026-07-17 • via Nuitee
D
Dominik Urs • couple • ch
2
2026-07-17 • via Nuitee
M
Majert • family_with_children • de
6
Pros:

Die Unterkunft liegt direkt am Bahnhof und ist zu Fuß gut zu erreichen .
Check in und out waren unkompliziert. Es gibt Kaffee/Tee.

Cons:

Großes Problem: keine Klimaanlage!!
Wir hatten ein Zimmer mit Abendsonne im dritten Stock und das Zimmer heizt sich abends extrem auf, so dass es sich drinnen wärmer anfühlt als draußen. Der Ventilator war zwar eine nette Idee, aber hilft nicht wirklich. Schlafen bei den Temperaturen ist nicht möglich. Es war an dem Wochenende allerdings auch sehr warm.

2026-07-15 • via Nuitee
B
baumaj • solo_traveller • ch
5
Pros:

Personal telefonisch erreichbar

Cons:

Kein Empfangspersonal,
Das Self-Check in funktionierte leider nicht

2026-07-15 • via Nuitee
U
Ulrich P.F. • couple • ch
6
War ok
Pros:

Zu Ihrer Frage: Personal :--> habe ja niemanden gesehen..!!!!!

Cons:

?

2026-07-14 • via Nuitee
S
Stefan • solo_traveller • ch
4
Pros:

Die Lage neben dem Bahnhof ist perfekt. Im Winter würde ich für meinen Zweck wieder kommen.

Cons:

Es war so heiss im Zimmer, dass gelüftet werden musst. Da draussen ist aber die ganze Nacht unglaublicher Betrieb. Auto, Motorräder fahren zu und ab. Viel Gelächter, Geschrei und Diskussionen vo dem Haus. Zudem hat es direkt vor dem Fenster eine Strassenlaterne und somit ist es sehr hell im Zimmer. An schlafen war nicht zu denken.

2026-07-13 • via Nuitee
T
Tatiana • solo_traveller • md
8
Good for overnight stay
Pros:

Good for a short stay. Very close to the central train station and close to city centre.

2026-07-12 • via Nuitee
A
Angela Christina • solo_traveller • us
6
Pros:

Location and price

Cons:

No staff ,

2026-07-11 • via Nuitee
H
Holger • solo_traveller • de
8
2026-07-11 • via Nuitee
E
Eva Marie • couple • ch
7
2026-07-10 • via Nuitee
T
Tilo Mey • solo_traveller • de
8
2026-07-09 • via Nuitee
M
max • solo_traveller • ch
5
2026-07-09 • via Nuitee
S
Szimonetta Maxima • solo_traveller • hu
10
2026-07-09 • via Nuitee
F
Flavio • solo_traveller • ch
2
2026-07-08 • via Nuitee
H
Hermann • solo_traveller • my
6
Pros:

Die Lage ist sehr gut. Nur 100 m vom Flughafenbus und Bahnhof entfernt.
Das Zimmer war soweit okay.
Kostenloser Kaffee und Tee.

Cons:

Das elektronische Einchecksystem ist mangelhaft. Wenn man eine halbe Stunde benötigt zum einchecken ist dies nicht akzeptabel. Meine Zimmerkarte musste ich nach zwei Stunden erneut aktivieren. Ich war auch nicht der einzige, welcher diese Schwierigkeiten hatte. Ein weitere mir folgender Gast hat auch eine halbe Stunde versucht sich einzuchecken. Der Touchscreen funktioniert auch nicht zuverlässig.

2026-07-07 • via Nuitee