b-smart motel Basel

Hotels
7.4 (2725 reviews)
Küchengasse 13 , Basel , ch
+41 61 272 06 88

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

7.4
Based on 2725 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
D
Dirk • extended_group • de
6
2026-08-29 • via Nuitee
M
matija • solo_traveller • au
1
Cons:

Arrogant Staff and overpriced holiday

2026-08-28 • via Nuitee
I
Ingrid • couple • se
5
2026-08-27 • via Nuitee
T
Tom • solo_traveller • gb
8
Cheap, clean and central.
Pros:

Well placed for the main station - a 2 minute walk! A very easy process with the self check-in. The room was clean, with sufficient toiletries for a short stay.

Cons:

Whilst accepting it was cheap accomodation (for Basel!), it did lack one or two things, like tea/coffee making facilities within the room (there is an option on the ground floor in the foyer), a better way to cool the room than a small fan - it was 30 deg for my visit. Oh... and if you get the chance, don't take Room 1 if you can help it, especially if you are expecting a scenic view...

2026-08-27 • via Nuitee
B
Brigitte • couple • fr
8
Un peu de Suisse
Pros:

Bien situé et facile d accès près de la gare

Cons:

Pas très Pratique pour les randonneurs vélo

2026-08-27 • via Nuitee
M
M • solo_traveller • se
8
Pros:

Självbetjäning vid incheckning kanske inte passar för alla resenärer, men jag tyckte att det fungerade bra. Det innebar också att det inte var någon stress med att komma i tid för incheckningen.

2026-08-27 • via Nuitee
M
Michael • couple • ch
8
2026-08-26 • via Nuitee
M
Marianne • couple • ch
2
2026-08-25 • via Nuitee
F
Fabian • extended_group • ch
5
Wohl das was man für den Preis in der Lage erwarten kann.
Cons:

- Wirkt etwas abgenutzt.
- Kein Personal
- alles anonym in einer Seitenstrasse.
Würde ich nicht mehr buchen.
Die Rechnung lässt sich über das Portal nicht runterladen obwohl man in der Email einen Link dort hin erhält.

2026-08-25 • via Nuitee
S
Stefan • solo_traveller • ro
10
2026-08-24 • via Nuitee
S
Stefan • solo_traveller • ro
10
2026-08-24 • via Nuitee
F
Fridolin • couple • ch
8
2026-08-23 • via Nuitee
E
Elena Angelova • solo_traveller • bg
10
2026-08-22 • via Nuitee
H
HIDEKI • solo_traveller • jp
7
Cons:

I wanted an air conditioner. It was very warm in the room.

2026-08-21 • via Nuitee
F
Fravi • solo_traveller • ch
8
Pros:

Lage

Cons:

Zu heis im zimmer,haare im abfluss der dusche

2026-08-21 • via Nuitee
J
JOAO PAULO • couple • br
10
2026-08-19 • via Nuitee
A
Anna • couple • ua
7
2026-08-19 • via Nuitee
S
Saud • solo_traveller • sa
7
جميل للراحة وتكمله مشوارك
Pros:

تسجيل دخول ذاتي و فيه مكينه قهوه تقدر تسوي زي ما تبغى لك و الدخول والخروج كله بالبطاقه يعني بعد الله امن والمنطقه جداً جميله وقريب جداً من المحطه

Cons:

يمكن لاني جيت وقت حر تمنيت انه فيه مكيف ، بس فيه مروحة وقويه تقدر تخفف عنك

2026-08-18 • via Nuitee
H
Huldreich • solo_traveller • ch
5
Pros:

super Lage, guter Check in

Cons:

Es war unsäglich heiss, da hilft ein kleiner Venilator nicht. Üble Gerüche nach dem Duschen im Bad

2026-08-17 • via Nuitee
M
Marie-Josee • family_with_children • ch
2
2026-08-17 • via Nuitee