b-smart motel Basel

Hotels
7.4 (2374 reviews)
Küchengasse 13 , Basel , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 2374 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
R
Richard • couple • gb
7
Ok 1 night stay
Pros:

Good value and near the station. Remote check in and entrance worked well once we worked out what to do upon arrival

Cons:

Room was quite small and bathroom was tight to enter with a stiff sliding door

2026-03-14 • via Nuitee
C
Christian • solo_traveller • ch
7
2026-03-13 • via Nuitee
W
Wolfel • family_with_children • de
9
Pros:

Einfaches Hotel. Optimal zum SBB.
Hat super gepasst.

2026-03-13 • via Nuitee
T
Turgay • family_with_children • tr
7
Pros:

24 saat Kahve çay ikramını, alt Stadt ve merkeze yakınlığını sevdim.

Cons:

Tren ve tramvay sesinin gece yarısında bile gelmesini sevmedim.

2026-03-13 • via Nuitee
S
Stefan • family_with_children • ch
9
Pros:

Gratis coffee and tea.
Location close to station & city center
Easy check-in via terminal.
Balcony on 3rd floor.

Cons:

Rooms are thin-walled. You can hear everything.

2026-03-13 • via Nuitee
R
Roger • solo_traveller • ch
9
2026-03-11 • via Nuitee
M
Maja • solo_traveller • ch
6
Aks zeeckgebundene Überbachtung gut.
Pros:

Beste Lage beim Bahnhof

2026-03-09 • via Nuitee
R
Ramona • solo_traveller • ch
8
2026-03-09 • via Nuitee
A
Ana Rita • couple • pt
7
2026-03-09 • via Nuitee
J
Jan Lasse • solo_traveller • de
8
Top Lage
Pros:

Die Lage direkt am Bahnhof SBB und dass das Hotel mit Online Check In ausgestattet ist gefällt mir sehr gut

2026-03-08 • via Nuitee
S
Simon • solo_traveller • de
8
2026-03-06 • via Nuitee
O
Oli • solo_traveller • gb
7
2026-03-05 • via Nuitee
C
Creations • solo_traveller • de
7
Pros:

Checking und outgoing

Cons:

Ich habe keine Rechnung bekommen ,

2026-03-05 • via Nuitee
A
Anna Maria • family_with_children • it
7
2026-03-05 • via Nuitee
M
Mark • solo_traveller • ch
8
Excellent Business Hotel close to the Basel SBB
Pros:

Business hotel conveniently located close to the Basel SBB station, restaurants and amenities.

2026-03-03 • via Nuitee
B
Brigitte • extended_group • ch
4
Pros:

Da ich mit meiner Freundin im Hotel zwei Einzelzimmer gebucht hatte, merkte ich den grossen Unterschied der beiden Zimmer. Gross und Klein. Grosses Bett und ein ganz schmales Bett.
( Zum gleichen Preiss, finde ich nicht ok)
Auch nicht so toll, dass das Gepäck nicht abgestellt werden kann( Ankunft und Abreisetage, darum ist es mit Kosten der Schliessfächer am Bahnhof verbunden)

Cons:

Siehe oben! Lage ist sehr gut, am Bahnhof gelegen!

2026-03-03 • via Nuitee
K
Kovács • solo_traveller • pt
4
Keine gute Erfahrung - Personal war aber sehr nett.
Pros:

Personal am Telefon waren sehr nett und hilfsbereit.

Cons:

Ich habe extra am Banhof das Hotel gebucht , da ich einen frühen Flug hatte. 40 min vor dem chekin kam ein E-mail das wegen Wasserschaden haben Sie mich die andere Seite des Stadtes umgebucht.
Das Zimmer hat überhaupt nicht so ausgesehen wie in die Photos.
Dann nächste Tag kam ein automatischer E-Mail, da ich nicht in die original gebuchten Hotel eingecheckt haben können Kosten anfallen. Fand ich sehr unprofessionell.

2026-03-03 • via Nuitee
N
Nicolas • solo_traveller • ch
8
2026-03-02 • via Nuitee
V
Valerie • solo_traveller • ch
10
2026-03-01 • via Nuitee
B
Beatrice • solo_traveller • ch
8
2026-03-01 • via Nuitee