The Serai Chikmagalur

Hotels
•
Independent
9 (20 reviews)
Mugthihalli Post, K M Road, Chikkamagaluru, Karnataka, 577 133 , Chikkamagaluru , IN
91-0-8951391766

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Facilities

Full-service spa
Fitness facilities
Area shuttle (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff (named positive callouts)
Excellent location in a coffee plantation
Great food
Spacious rooms
Cons:
Dirty bathtub / occasional cleanliness lapses
Shower water not hot
Spa appointment handling was unprofessional
Frequent power failures; gazebo lacks seating
Odd bed configuration / oversized cot for some rooms
Limited food options

Categories

Cleanliness
8
Mixed signals: one review praises 'cleness', but another reports a dirty bathtub; overall cleanliness is generally good but with occasional lapses (bath tub dirty).
Service
9.8
Strong positive mentions of staff hospitality and exceptional service (named staff: Wilfred, Anil, Raghavendra); one negative spa-service incident noted but overall service is a standout.
Location
9.5
Multiple reviews highlight an excellent location and a brilliant setting inside a coffee plantation; location is a clear strength.
Room Quality
8.5
Rooms described as very spacious, but issues include odd bed configuration for families, an oversized cot, and shower water not hot—good rooms with a few comfort drawbacks.
Amenities
8
Spa experience reported as unprofessional (appointment cancellation), gazebo lacks seating/comfort, and there are frequent power failures — amenities present but with notable shortcomings.
Value for Money
9
Not explicitly mentioned in reviews; assigned the target overall rating.
Food and Beverage
9.2
Food repeatedly called 'great', though one review notes limited options; overall food quality is high with some limitation in variety.
Overall Experience
10
Very positive overall: headlines include 'Must stay', 'All was amazing', and 'Had a relaxed holiday' — strong overall guest satisfaction despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-29 13:11

Property Description

Immerse yourself in the serene elegance of The Serai Chikmagalur, where unforgettable experiences await.

Spa Oasis
Indulge in ultimate relaxation at our full-service spa, featuring rejuvenating massages, body treatments, and revitalizing facials designed to pamper your senses.

Recreational Haven
Dive into luxury with our stunning outdoor and indoor pools, or engage in a friendly match at the outdoor tennis court. There's no shortage of fun with our arcade/game room, perfect for family entertainment.

Culinary Delights
Savor exquisite dining at our restaurant, Odyssey, and enjoy snacks from our café. Unwind at the bar/lounge or poolside bar, where your favorite drinks await.

Experience comfort and luxury at every turn—book your stay at The Serai Chikmagalur for an unforgettable escape!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLR

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9
Based on 20 reviews
Cleanliness: 8
Service: 9.8
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 10
A
AMRISH • extended_group • in
10
Excellent location, beautiful atmosphere,. the rooms were so clean and comfortable, definitely worth visiting this place
Pros:

Excellent location

Cons:

Greenery

2026-07-09 • via Nuitee
J
Jayswar • solo_traveller • in
10
Pros:

Everything

Cons:

Nothing

2026-07-06 • via Nuitee
P
Prachi • couple • in
10
2026-06-18 • via Nuitee
A
Atit • couple • in
10
2026-06-17 • via Nuitee
S
Savita • family_with_children • in
5
2026-05-28 • via Nuitee
G
Gautam • couple • in
9
2026-04-08 • via Nuitee
M
Mitesh • family_with_children • in
10
Must stay and enjoy resort
Pros:

The hospitality of the staff, cleness and service

2026-04-01 • via Nuitee
S
Sergio • solo_traveller • it
6
2026-03-01 • via Nuitee
S
Satish • couple • in
8
Excellent place , needs some updates!
Pros:

The location & the Atmosphere is good . The staff are very good. The food is great .

Cons:

1. The water for shower was not hot .
2. In Gazebo , there is bed provided . How can the family sit & enjoy ? Need chairs & table there with a canopy .
3. No flowers in the villa surround & also in the hotel premises . better to have few bright & lovely flowers .
4. Experience with OMA spa was bad . They wanted us to to cancel / postpone our appointment, which was not very professional.
5. Frequent power failures
6. The cot is too big for the bed & very uncomfortable,

2026-01-28 • via Nuitee
U
Uzi Evron • family_with_children • us
10
Pros:

All was amazing. The staff very friendly and accommodating. The food was great, the room very specious and setting inside a coffee plantation is brilliant.

Cons:

All was great.

2026-01-15 • via Nuitee
P
Pallavi • family_with_children • in
9
2026-01-14 • via Nuitee
T
Terrene • family_with_children • gb
10
2026-01-09 • via Nuitee
R
Radhika • couple • in
8
2026-01-05 • via Nuitee
K
Kamarshi • couple • in
9
2025-12-21 • via Nuitee
A
Anand • family_with_children • in
8
Had a relaxed holiday
Pros:

Excellent location and Villa was well equiped
Exceptional Service special callout to Wilfred, Anil and Raghavendra

Cons:

Bath tub was dirty
Food options limited
Room had 2 separate beds which was very wierd for a family of 3
There was no reminder/call for my booking and was not sure if my booking was confirmed

2025-12-07 • via Nuitee
H
Himanshu • couple • in
9
Keep it up
Pros:

Nice property

Cons:

All good

2025-11-09 • via Nuitee
K
Karthik • family_with_children • in
8
2025-11-02 • via Nuitee
Y
Yogeendra • family_with_children • in
9
2025-10-22 • via Nuitee
V
Vivek Kumar Bansal • family_with_children • in
10
2025-10-20 • via Nuitee
B
Balakrishnan • family_with_children • in
10
2025-10-12 • via Nuitee