Al Mascaron Ridente

Hotels
8.7 (3000 reviews)
Cannaregio, 2606/b , Venice , IT
+39 041 523 7497
[email protected]

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Children allowed

Facilities

Free WiFi
Air conditioning
Room service
Heating
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent central Cannaregio location
Friendly, helpful staff
Good breakfast (pancakes, fresh eggs, nice coffee)
Charming historic building with canal views
Quiet neighborhood with many good restaurants
In-room fridge and kettle
Comfortable beds
Convenient vaporetto access
Nice breakfast room opening onto canal
Some rooms have washing machine/drying rack
Cons:
Strong mold/chemical smell and damp/musty rooms reported
Air conditioning / thermostat problems in some rooms
Hot water outage reported by at least one guest
Wi‑Fi reportedly unreliable in the evenings
No window screens – mosquitoes an issue
Limited electrical sockets; reported maintenance issues (broken toilet seat)
Breakfast not buffet/limited selection for some guests
Occasional communication issues (taxi/early breakfast)

Categories

Cleanliness
7.2
Multiple reviews mention strong mold/chemical smells and damp/musty rooms (particularly on lower floors), indicating notable cleanliness/air quality concerns in some rooms.
Service
9.3
Staff repeatedly described as friendly and helpful; assisted with room changes, brought breakfast to room and provided local tips. Minor communication issues (e.g., taxi call) were reported but generally resolved.
Location
9.5
Consistently praised: excellent central Cannaregio location, quiet neighborhood, close to vaporetto stops, canals and many good restaurants.
Room Quality
8.2
Rooms often described as charming and comfortable with canal views, but several guests noted issues: A/C/thermostat problems, hot water outage, limited sockets, platform beds/stairs and occasional maintenance shortcomings.
Amenities
8.3
Positive in-room extras noted (fridge, kettle, washing machine); negatives include limited bottled water, unreliable evening Wi‑Fi, no window screens and inconsistent A/C.
Value for Money
8.9
Many guests felt the location, breakfast and character provided good value, though a few mentioned rooms not meeting expectations due to maintenance issues.
Food and Beverage
9.3
Breakfast repeatedly praised (good selection, pancakes, fresh eggs to order, nice coffee, attractive breakfast room); a minority disliked the lack of a buffet/limited selection.
Overall Experience
8.9
Overall positive experience: charming historic hotel with friendly staff and excellent location, tempered by occasional cleanliness and maintenance problems (smell, A/C, hot water, sockets).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Al Mascaron Ridente, formerly a boatyard, was fully renovated in 2015, combining modern comforts with the elegance and classic style of its setting in Cannaregio. It has 19 rooms furnished in Venetian style, each with private bathroom and independent air conditioning. Breakfast room with canal view and an elegant patio.

Important information:

Please note that the reception is open from 08:00 until 20:00. When booking an Annex apartment, a surcharge of EUR 20 applies for arrivals from 20:00 until 22:00. After 22:00 the late check-in costs EUR 50. All requests for late arrival are subject to confirmation by the property.

Please note that air conditioning is available from 01 June until 30 September.

Please note that heating is available from 01 November until 31 March.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

See all policies

Location

Guest Reviews

8.7
Based on 3000 reviews
Cleanliness: 7.2
Service: 9.3
Location: 9.5
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.9
Food and Beverage: 9.3
Overall Experience: 8.9
J
Julia • couple • il
10
I discovered new amazing area in Venice!
Pros:

I fall in love with this location, 100% my vibe. Stuff is kind and friendly. Everything is excellent!

Cons:

There is no special room for luggage but anyway it was good to leave luggage at the reception.

2026-11-07 • via Nuitee
F
Francesca • couple • it
9
Staff disponibile e gentile, pulizia impeccabile, non centralissimo ma comunque ottima posizione.
2026-11-07 • via Nuitee
K
Katina • solo_traveller • au
8
If you like being in Cannaregio this hotel is perfect!
Pros:

Lovely room in a really good location in my favourite part of Venice

Cons:

I had a couple of small problems - on my second day there was no hot water so I had a cold shower! Also on that day my room was not serviced even though I left the sign on the door asking for service. However these were not really big problems given hire much I liked this little hotel overall

2026-11-06 • via Nuitee
P
pierre-yves • couple • fr
8
Parfait pour se reposer entre 2 visites à pied ou vaporetto
Pros:

Très bien placé: endroit calme à l'écart des zones touristiques, 20mn à pied du Rialto.
Quartier très bien fourni en restaurants abordables.
Petit déjeuner copieux.

2026-11-06 • via Nuitee
R
Riccardo • solo_traveller • it
9
2026-11-05 • via Nuitee
N
Neal • couple • gb
8
Pros:

Very good location with nice restaurants and bars in close proximity. Just 20 mins walk away from main centre. Quiet hotel with very helpful staff.

2026-11-04 • via Nuitee
D
Donna • couple • us
7
Would book ON the canal next time - too old to be carrying luggage for blocks.
Pros:

Almost missed the breakfast - not obvious where it was. Happy we didn't miss it. The Peach juice was amazing!

Cons:

The ferry we booked did NOT go to the hotel as expected ... it was extremely hard to find (Venice is like that!) AND we had to walk blocks with luggage meant for the cruise we were taking. A roaming porter found us (cost us 40 euro ... but we were happy to pay it) and led us to the hotel, or we would still be looking for it! Waze and google maps were of NO help. It was, however, a good location for shopping and food.

2026-11-04 • via Nuitee
C
Carl • couple • us
9
Pros:

A very nice little hotel in beautiful Venice! Very clean and comfortable. The location is great - a bit out of the way from all the big tourist sites, but that means that it was pretty quiet. The street it's on has quite a few good restaurants right on a canal. Would definitely stay there again.

2026-11-04 • via Nuitee
A
Alessandra • couple • it
8
2026-11-03 • via Nuitee
L
Laura • couple • gb
8
Pros:

Spacious room and comfy bed

Cons:

Noisy, thin walls, very close to outside so could hear people coming in and going out.

2026-11-02 • via Nuitee
R
Renata • couple • us
8
Lovely private space, remarkably quiet for sleeping
Pros:

Location was in a quiet section, still bustling but many were Venetians going about their day. It’s best to travel with as little luggage as possible, as there are several bridges to cross to get here from the rail station.

Cons:

There were some dustbunnies behind and under some furniture, as well as in some extension outlet wells. This seems common around here as there’s lots of dust coming in through the unscreened windows, perhaps impossible to avoid. I do Not recommend the “tour” of Murano and Burano which the hotel helps to schedule. You can do this on your own for Much cheaper. The “tour guide” was Impossible to understand, the sound system was very poor quality. In response they made it deafeningly loud, yet it was so unclear as to be unintelligible in any language. Definitely Not worth it. Otherwise, the stay in the apartment annex was private and very pleasant.

2026-11-01 • via Nuitee
H
Hubert • couple • de
10
Pros:

Super Frühstück und jedes Zimmer ganz individuell

2026-11-01 • via Nuitee
C
claire • couple • gb
10
2026-11-01 • via Nuitee
C
Cantoni • family_with_children • it
9
2026-11-01 • via Nuitee
P
Paul • couple • au
9
loved staying there, just wish we had booked for longer.
Pros:

Great location, and good breakfast over looking the canal was great way to start the day.

2026-11-01 • via Nuitee
L
Lars • couple • se
7
Pros:

Läget!

Cons:

Starkt lukt av mögel/ kemikalier
Wifi som inte fungerade på kvällarna.

2026-10-31 • via Nuitee
J
Jonas De Vocht • family_with_children • be
8
2026-10-30 • via Nuitee
E
Elisabeth • family_with_children • at
8
Pros:

Üppiges Frühstück, freundliches Personal, ruhiges Zimmer, zentrale Lage

Cons:

schlechter Geruch im Zimmer, vor allem im Bad; kein Tageslicht im Zimmer

2026-10-29 • via Nuitee
R
Regan • couple • us
7
Perfect for our days in Venice!
Pros:

The breakfast every morning was good, and the rooms were nice. It had a lot of charm and was very comfortable.

Cons:

There are no screens on the windows so mosquitos would get in easily. Our hot water also went out the first night we were there and we had to wait until the next day to shower. We had a bit of miscommunication about how we would get breakfast on a morning that we needed to leave early, but everything worked out in the end and they even brought us a bag of pastries to our room, I assume for a to-go breakfast.

2026-10-27 • via Nuitee
V
Van Gronsveld • extended_group • be
8
Heel fijn verblijf met top locatie! Enkel de airco werkte niet
Pros:

Goede gezellige locatie

Cons:

Airco werkte niet

2026-10-27 • via Nuitee