Solace Hotel Santiago

Hotels
8.9 (3497 reviews)
Monseñor Sotero Sanz 115 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Rooftop amenities
Cons:
Musky smell in room
Restaurant order inconsistencies

Categories

Cleanliness
8.4
Mixed sentiments with a mention of a musky smell in the room.
Service
9.2
Friendly and helpful staff were frequently mentioned.
Location
9.2
Great location with easy access to local attractions.
Room Quality
8.7
Rooms were described as comfortable and generally clean.
Amenities
9
Rooftop pool and bar received positive feedback.
Value for Money
8.9
Overall good value for the quality of service and amenities.
Food and Beverage
8.7
Diverse breakfast options and enjoyable rooftop dining experience.
Overall Experience
9.1
Guests had a largely positive experience, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Convenient Location and Modern Comforts

Located just a block from Pedro de Valdivia Subway Station, Solace Hotel Santiago in Providencia offers free Wi-Fi and stylish rooms with flat-screen TVs. Some rooms feature city views and cozy seating areas for relaxation.

Relaxation and Recreation

Guests can unwind at the seasonal outdoor pool, hit the fitness center, or soak in city views from the terrace. Indulge in delicious meals at the hotel's restaurant and take advantage of the 24-hour reception. Free parking adds convenience to your stay.

Exploration and Accessibility

With a variety of dining and shopping options nearby, including the Costanera shopping center, guests can easily explore the vibrant surroundings. The hotel also offers shuttle services for seamless airport transfers.

Book your stay at Solace Hotel Santiago for a perfect blend of convenience and luxury.

Important information:

De conformidad con las leyes fiscales del país, todos los ciudadanos chilenos y los extranjeros residentes en el país están obligados a abonar un suplemento del 19% en concepto de IVA. Para quedar exentos del pago de dicho suplemento del 19% en concepto de IVA, los huéspedes deberán abonar el importe de la estancia en USD y presentar una copia de la tarjeta de inmigración y del pasaporte. Los huéspedes que realicen el pago en moneda local no estarán exentos de abonar este suplemento. El pago con tarjeta de debito del extranjero es considerado como moneda local, por lo que se debe abonar el 19% en concepto de IVA. En caso de no presentarse en el establecimiento, la factura se emitirá en moneda local e incluirá dicho suplemento en concepto de IVA.

Este suplemento en concepto de IVA no está incluido en las tarifas del establecimiento y deberá abonarse por separado.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3497 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.1
S
Sigurd Myge • couple • no
8
2026-04-25 • via Nuitee
T
Tiago • couple • br
10
2026-04-25 • via Nuitee
D
Daniel • solo_traveller • ar
8
2026-04-25 • via Nuitee
P
Patricio • couple • ar
9
2026-04-25 • via Nuitee
A
Amy • couple • us
8
Would recommend and stay here again
Pros:

Beautiful location, steps from the metro, and a fun rooftop bar and restaurant

Cons:

Food in the main floor buffet was great, but the rooftop restaurant food (including room service) was inconsistent and often cold.

2026-04-24 • via Nuitee
C
Celia • couple • fr
7
Pros:

C’est un très belle établissement

Cons:

La salla de bain n’étais pas tres propre, quand on es aller manger et boire un verre dans le restaurant de l’hôtel il nous ont imposé des pourboire a payer et nous rigolait au nez surtout une des serveuse

2026-04-23 • via Nuitee
M
María • family_with_children • uy
10
2026-04-23 • via Nuitee
F
Fernanda • couple • cl
8
2026-04-22 • via Nuitee
J
Juliana • solo_traveller • br
6
Precisa mehorar muito pra ser um 5 estrelas.
Pros:

A localização e bons funcionários foram os pontos mais fortes da estadia.

Cons:

Quarto e banheiro com pouca iluminação, tive que ficar com a cortina aberta o dia todo, o que tirava a privacidade pelo quarto ser de frente a uma prédio comercial.
Café da manhã com ovos e bacon sempre frios... poderia ser melhor

2026-04-22 • via Nuitee
T
Thiago • couple • br
10
Estadia Perfeita!
Pros:

Quarto, limpeza, colaboradores atenciosos, café da manhã… tudo de bom!

2026-04-22 • via Nuitee
D
Douglas • couple • br
10
2026-04-22 • via Nuitee
R
Rony • couple • gt
10
2026-04-20 • via Nuitee
G
Glykeria • solo_traveller • gb
8
2026-04-20 • via Nuitee
C
Charles • couple • gb
5
Pros:

Good location.

Cons:

Strong smell of sewage by pool area. Broken window right above air con / generator units meant that we had to move room in the middle of the night as it was incredibly noisy.

2026-04-20 • via Nuitee
F
Felix • couple • cl
10
2026-04-20 • via Nuitee
K
Kathryn • couple • nz
8
Would recommend
Pros:

Good location and comfy room

2026-04-20 • via Nuitee
D
Deborah • couple • de
8
2026-04-19 • via Nuitee
W
Wendy • family_with_children • au
10
It’s exceptionally sophisticated, modern and beautiful. The buffet was excellent, the rooftop bar, the views, the pool,
Pros:

It’s exceptionally sophisticated, modern and beautiful. The buffet was excellent, the rooftop bar, the views, the pool, the rooms simply everything about this hotel was perfect.

Cons:

Not a single complaint

2026-04-18 • via Nuitee
D
Diego • solo_traveller • es
10
Extraordinario todo, volveré sin duda
Pros:

La ubicacion, desayuno, el gimnasio, el personal, todo excelente

2026-04-18 • via Nuitee
T
Tania • solo_traveller • gb
10
2026-04-18 • via Nuitee