Solace Hotel Santiago

Hotels
8.9 (3746 reviews)
Monseñor Sotero Sanz 115 , Santiago , CL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Rooftop amenities
Cons:
Musky smell in room
Restaurant order inconsistencies

Categories

Cleanliness
8.4
Mixed sentiments with a mention of a musky smell in the room.
Service
9.2
Friendly and helpful staff were frequently mentioned.
Location
9.2
Great location with easy access to local attractions.
Room Quality
8.7
Rooms were described as comfortable and generally clean.
Amenities
9
Rooftop pool and bar received positive feedback.
Value for Money
8.9
Overall good value for the quality of service and amenities.
Food and Beverage
8.7
Diverse breakfast options and enjoyable rooftop dining experience.
Overall Experience
9.1
Guests had a largely positive experience, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Convenient Location and Modern Comforts

Located just a block from Pedro de Valdivia Subway Station, Solace Hotel Santiago in Providencia offers free Wi-Fi and stylish rooms with flat-screen TVs. Some rooms feature city views and cozy seating areas for relaxation.

Relaxation and Recreation

Guests can unwind at the seasonal outdoor pool, hit the fitness center, or soak in city views from the terrace. Indulge in delicious meals at the hotel's restaurant and take advantage of the 24-hour reception. Free parking adds convenience to your stay.

Exploration and Accessibility

With a variety of dining and shopping options nearby, including the Costanera shopping center, guests can easily explore the vibrant surroundings. The hotel also offers shuttle services for seamless airport transfers.

Book your stay at Solace Hotel Santiago for a perfect blend of convenience and luxury.

Important information:

De conformidad con las leyes fiscales del país, todos los ciudadanos chilenos y los extranjeros residentes en el país están obligados a abonar un suplemento del 19% en concepto de IVA. Para quedar exentos del pago de dicho suplemento del 19% en concepto de IVA, los huéspedes deberán abonar el importe de la estancia en USD y presentar una copia de la tarjeta de inmigración y del pasaporte. Los huéspedes que realicen el pago en moneda local no estarán exentos de abonar este suplemento. El pago con tarjeta de debito del extranjero es considerado como moneda local, por lo que se debe abonar el 19% en concepto de IVA. En caso de no presentarse en el establecimiento, la factura se emitirá en moneda local e incluirá dicho suplemento en concepto de IVA.

Este suplemento en concepto de IVA no está incluido en las tarifas del establecimiento y deberá abonarse por separado.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 3746 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.1
I
Ivan • couple • hr
10
2026-10-31 • via Nuitee
F
Fay • couple • gb
7
2026-10-31 • via Nuitee
P
Pieter • couple • nl
8
Goed met wat tegenvallers
Pros:

Prima locatie. Mooie kamers. Goed parkeren

Cons:

Fitness skybar en zwembad dicht in verband met renovatie Dit was tevoren niet gemeld.

2026-10-30 • via Nuitee
D
Diogo Alexandre • couple • br
9
2026-10-29 • via Nuitee
D
Danilo • couple • br
7
2026-10-29 • via Nuitee
C
Carolyn • couple • ca
9
2026-10-28 • via Nuitee
A
Alessandro • couple • it
8
Pros:

Hotel moderno situato in una zona tranquilla e con molti servizi, in ottima posizione per visitare Santiago muovendosi sia a piedi che in metropolitana (stazione della metro vicina alla struttura).
Camera veramente grande, pulita e ben arredata.
Buona colazione, anche se non molto varia.
Possibilità di prenotare (pagandolo a parte) il transfer da e per l'aeroporto.

Cons:

Illuminazione della camera migliorabile. Trattandosi di un moderno "business hotel" risulta forse un pochino anonimo, non molto diverso da altri hotel di questo tipo.

2026-10-28 • via Nuitee
M
Marthijn • solo_traveller • nl
9
2026-10-27 • via Nuitee
F
Federico • couple • au
8
Good location, breakfast options are very good. Nice clean, quiet rooms
2026-10-27 • via Nuitee
J
Jane • extended_group • au
10
2026-10-26 • via Nuitee
R
Rebeca • couple • br
10
2026-10-26 • via Nuitee
R
RockwallTraveler • couple • us
10
Pros:

Most staff spoke some english

2026-10-25 • via Nuitee
B
Beatriz • couple • gb
8
2026-10-24 • via Nuitee
I
Ian • couple • gb
8
2026-10-24 • via Nuitee
C
Claes • couple • se
9
Pros:

Läget och frukost

2026-10-24 • via Nuitee
C
Claudia • couple • gb
9
2026-10-24 • via Nuitee
D
danielha • couple • cl
10
Excelente ubicación y servicio
Pros:

La ubicación, las instalaciones y el personal muy amables

Cons:

Nada

2026-10-22 • via Nuitee
S
Sarah • couple • us
9
Great stay at Solace Hotel
Pros:

The room was spacious and the beds were comfortable. The shower was nice and the bathroom
was large. The hotel is in a safe location and there is staff available 24hrs.

Cons:

The only thing I may add is a microwave in the lobby for guests to use.

2026-10-22 • via Nuitee
N
Nicolas • solo_traveller • cl
10
2026-10-21 • via Nuitee
G
Gail • couple • us
6
Questionable stay
Pros:

Hotel location was good and the hotel itself was very clean. Breakfast was above average.

Cons:

NO HOT WATER…. Apparently they were having some problem with the hot water system. Arrived Friday afternoon, and were assigned a room where the lock to the room was broken and then switched to another room. We found the second room had a safe that was not bolted down so anyone could walk off with it. Maintenance came to bolt it down. We noticed no hot water in sink and shower later. Was told maintenance was gone for the day, and would be fixed on Saturday. On Saturday it did not work either. Finally got warm (not hot) water Sunday. There is a large construction site next door and Monday, there was loud construction noise. We left Monday at 2pm so I cannot say how long it lasted but this construction will likely go on for months.

2026-10-20 • via Nuitee