Solace Hotel Santiago

Hotels
8.9 (3746 reviews)
Monseñor Sotero Sanz 115 , Santiago , CL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Rooftop amenities
Cons:
Musky smell in room
Restaurant order inconsistencies

Categories

Cleanliness
8.4
Mixed sentiments with a mention of a musky smell in the room.
Service
9.2
Friendly and helpful staff were frequently mentioned.
Location
9.2
Great location with easy access to local attractions.
Room Quality
8.7
Rooms were described as comfortable and generally clean.
Amenities
9
Rooftop pool and bar received positive feedback.
Value for Money
8.9
Overall good value for the quality of service and amenities.
Food and Beverage
8.7
Diverse breakfast options and enjoyable rooftop dining experience.
Overall Experience
9.1
Guests had a largely positive experience, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Convenient Location and Modern Comforts

Located just a block from Pedro de Valdivia Subway Station, Solace Hotel Santiago in Providencia offers free Wi-Fi and stylish rooms with flat-screen TVs. Some rooms feature city views and cozy seating areas for relaxation.

Relaxation and Recreation

Guests can unwind at the seasonal outdoor pool, hit the fitness center, or soak in city views from the terrace. Indulge in delicious meals at the hotel's restaurant and take advantage of the 24-hour reception. Free parking adds convenience to your stay.

Exploration and Accessibility

With a variety of dining and shopping options nearby, including the Costanera shopping center, guests can easily explore the vibrant surroundings. The hotel also offers shuttle services for seamless airport transfers.

Book your stay at Solace Hotel Santiago for a perfect blend of convenience and luxury.

Important information:

De conformidad con las leyes fiscales del país, todos los ciudadanos chilenos y los extranjeros residentes en el país están obligados a abonar un suplemento del 19% en concepto de IVA. Para quedar exentos del pago de dicho suplemento del 19% en concepto de IVA, los huéspedes deberán abonar el importe de la estancia en USD y presentar una copia de la tarjeta de inmigración y del pasaporte. Los huéspedes que realicen el pago en moneda local no estarán exentos de abonar este suplemento. El pago con tarjeta de debito del extranjero es considerado como moneda local, por lo que se debe abonar el 19% en concepto de IVA. En caso de no presentarse en el establecimiento, la factura se emitirá en moneda local e incluirá dicho suplemento en concepto de IVA.

Este suplemento en concepto de IVA no está incluido en las tarifas del establecimiento y deberá abonarse por separado.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 3746 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.1
J
Jose Luis • couple • cl
6
2026-09-12 • via Nuitee
J
Jose Luis • couple • cl
6
2026-09-12 • via Nuitee
J
Jose Luis • couple • cl
6
2026-09-12 • via Nuitee
A
António • solo_traveller • pt
4
Pros:

Location and bar

Cons:

Breakfast was basic. Room smelled strange and was never cleaned during the stay. Overall expected more from the hotel.

2026-09-12 • via Nuitee
D
Daniela • solo_traveller • us
10
The staff where all incredible - effecient and caring - exceptional
2026-09-10 • via Nuitee
E
Erik • solo_traveller • br
10
Best hotel in providencia
Pros:

I loved the pool, food, bed and staff! Free coffee was spectacular and breakfast was outstanding. The location was also perfect, very quiet and close to everything.

Cons:

Nothing

2026-09-09 • via Nuitee
J
Jefferson • couple • br
10
Um dos melhores hoteis que já fui, voltarei a me hospedar de novo aqui
Pros:

Maravilhoso

Cons:

Tudo de primeira qualidade

2026-09-09 • via Nuitee
S
Susan • couple • au
10
Very glad we chose Solace Hotel
Pros:

Great location, friendly staff, room safe, good breakfast including takeaway breakfast for an early start, lovely views from Rooftop Bar, good quality bedding, daily water and soft drinks.

Cons:

Happy with everything!

2026-09-08 • via Nuitee
K
Kiichiro • extended_group • py
9
2026-09-08 • via Nuitee
H
Harriet • couple • gb
10
10/10 great breakfast and location
Pros:

Amazing breakfast buffet - one of the best hotel breakfasts we’ve had. Perfect location, close to all the touristy things we wanted to do. The hotel staff were lovely. Glad we picked this hotel.

Cons:

The shower takes a little while to warm up

2026-09-07 • via Nuitee
A
Andrea • couple • cl
2
2026-09-07 • via Nuitee
L
Liz • solo_traveller • nz
10
Pros:

Nice quiet hotel- close to the metro so easy to get around. Good restaurants nearby. Clean rims, friendly staff and a nice roof top bar

2026-09-07 • via Nuitee
J
Jader • couple • br
10
2026-09-06 • via Nuitee
S
Sarolta • couple • au
10
2026-09-06 • via Nuitee
S
Sarolta • couple • au
10
2026-09-06 • via Nuitee
Y
Yoke • solo_traveller • gb
8
2026-09-05 • via Nuitee
C
Chantal • solo_traveller • ca
9
2026-09-05 • via Nuitee
C
Chantal • couple • ca
9
2026-09-05 • via Nuitee
F
Figueira • solo_traveller • br
9
Pros:

Sem dúvida, do atendimento acolhedor e rico de informações da funcionária Leslie. Sempre prestativa me ajudou muito, pois não conhecia o Chile.
Café da manhã muito gostoso e variado.
Cama maravilhosa.
Excelente localização.

2026-09-05 • via Nuitee
E
Erica • solo_traveller • br
9
Pros:

Charming hotel, comfortable rooms, well located and friendly staff.

Cons:

Bathrooms and the rooms could be a bit brighter, with more illumination, specially at night.

2026-09-05 • via Nuitee