Solace Hotel Santiago

Hotels
8.9 (3746 reviews)
Monseñor Sotero Sanz 115 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Rooftop amenities
Cons:
Musky smell in room
Restaurant order inconsistencies

Categories

Cleanliness
8.4
Mixed sentiments with a mention of a musky smell in the room.
Service
9.2
Friendly and helpful staff were frequently mentioned.
Location
9.2
Great location with easy access to local attractions.
Room Quality
8.7
Rooms were described as comfortable and generally clean.
Amenities
9
Rooftop pool and bar received positive feedback.
Value for Money
8.9
Overall good value for the quality of service and amenities.
Food and Beverage
8.7
Diverse breakfast options and enjoyable rooftop dining experience.
Overall Experience
9.1
Guests had a largely positive experience, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Convenient Location and Modern Comforts

Located just a block from Pedro de Valdivia Subway Station, Solace Hotel Santiago in Providencia offers free Wi-Fi and stylish rooms with flat-screen TVs. Some rooms feature city views and cozy seating areas for relaxation.

Relaxation and Recreation

Guests can unwind at the seasonal outdoor pool, hit the fitness center, or soak in city views from the terrace. Indulge in delicious meals at the hotel's restaurant and take advantage of the 24-hour reception. Free parking adds convenience to your stay.

Exploration and Accessibility

With a variety of dining and shopping options nearby, including the Costanera shopping center, guests can easily explore the vibrant surroundings. The hotel also offers shuttle services for seamless airport transfers.

Book your stay at Solace Hotel Santiago for a perfect blend of convenience and luxury.

Important information:

De conformidad con las leyes fiscales del país, todos los ciudadanos chilenos y los extranjeros residentes en el país están obligados a abonar un suplemento del 19% en concepto de IVA. Para quedar exentos del pago de dicho suplemento del 19% en concepto de IVA, los huéspedes deberán abonar el importe de la estancia en USD y presentar una copia de la tarjeta de inmigración y del pasaporte. Los huéspedes que realicen el pago en moneda local no estarán exentos de abonar este suplemento. El pago con tarjeta de debito del extranjero es considerado como moneda local, por lo que se debe abonar el 19% en concepto de IVA. En caso de no presentarse en el establecimiento, la factura se emitirá en moneda local e incluirá dicho suplemento en concepto de IVA.

Este suplemento en concepto de IVA no está incluido en las tarifas del establecimiento y deberá abonarse por separado.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 3746 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.1
G
Guilherme solo_traveller br
9
Pros:

A localização é excelente. O quarto é bem confortável.
O. café da manhã é muito bom.

Cons:

Pedi um agrado pela comemoração de 20 anos de casamento e disseram que fariam algo, mas acho que esqueceram. Nada que tenha estragado o momento, mas falhou. A iluminação do quarto não é eficiente.

2026-08-29 via Nuitee
M
Marie-Therese solo_traveller de
9
2026-08-28 via Nuitee
A
Ariel solo_traveller ar
9
Pros:

Excelente los chicos de la recepción

2026-08-28 via Nuitee
P
Paulo couple br
9
Pros:

Localização e estrutura muito boa

Cons:

Acho que podem melhorar no café da manhã.

2026-08-28 via Nuitee
G
Goulart couple br
7
2026-08-28 via Nuitee
G
Gustav_87 solo_traveller ar
6
2026-08-28 via Nuitee
G
Gabriela couple br
10
2026-08-27 via Nuitee
D
Dawn couple au
10
The staff were exceptional in helping me as I has my phone stolen in the city. They called the police, help with transla
Pros:

Great location close to metro, nice rooms, good breakfast. Nice touches with complimentary welcome drink and bottled water

Cons:

Nothing

2026-08-27 via Nuitee
J
João Paulo couple br
9
2026-08-27 via Nuitee
N
Nataly family_with_children co
10
Pros:

el personal

2026-08-27 via Nuitee
M
Melchior solo_traveller nl
10
Great staff
Pros:

Very friendly and service oriented staff who spoke perfect English. Rooms are spacious and beds are very comfortable. Location is also great and makes it easy to visit the major places in Santiago center.

2026-08-27 via Nuitee
N
NILSON LUIZ family_with_children br
8
Great stay and location
Pros:

Proximity to Metro station made it easy to go sightseeing.

Cons:

One of the rooms had a terrible smell coming from the bathroom drain.

2026-08-27 via Nuitee
E
Evan couple us
10
An amazing stay that made our Easter Island visit wonderful
Pros:

Extremely comfy beds, hot showers with good water pressure, well stocked kitchen, amazing staff.

Cons:

Airport transfers were pricey but eh. You only live once.

2026-08-26 via Nuitee
S
Sergio solo_traveller cl
9
2026-08-26 via Nuitee
M
Matheus couple br
8
2026-08-26 via Nuitee
D
Dennyson couple br
10
2026-08-26 via Nuitee
R
Rafael extended_group br
7
Pros:

G

Cons:

Quarto bem mediano para um hotel que se diz 5 estrelas, tem hotéis na região muito melhores e com o mesmo preço.

2026-08-26 via Nuitee
A
Alessandra solo_traveller br
8
2026-08-26 via Nuitee
L
Luciana couple br
10
2026-08-25 via Nuitee
K
Kauã couple br
8
Uma estadia muito BOA e CONFORTÁVEL!
Pros:

Eu gostei muito da cama onde dormi, todas nós sabemos q um boa cama é essencial para ter uma boa noite de sono!

Cons:

De não ter explicado q na hora do Check-in eu pagaria mais se não fosse em EUR

2026-08-25 via Nuitee