Heritage Hotel

Hotels
6.8 (152 reviews)
14, A.P. Sen Road, Charbagh , Lucknow , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Soundproof rooms
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Well-located
Excellent staff
Cons:
Lack of cleanliness
Outdated conditions

Categories

Cleanliness
5.2
The hotel is noted as not clean, affecting the score.
Service
8.7
Service is highlighted positively in one review.
Location
8.7
The hotel is well-situated, as mentioned positively.
Room Quality
6.2
Rooms are implied not to have aged well.
Amenities
5.2
Amenities described as rudimentary, indicating low satisfaction.
Value for Money
7.7
Good value for money, indicated by reviews.
Food and Beverage
5.7
Restaurant is described as needing a makeover.
Overall Experience
7
Overall experience matches the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:00

Property Description

City View Terrace Rooms
Indulge in the breathtaking city views from the comfort of your room's terrace at Heritage Hotel. Each room comes with modern amenities including a flat-screen TV, air conditioning, and a private bathroom.

Family-Friendly Stay
Enjoy a relaxing stay with your loved ones at Heritage Hotel, offering a children's playground and spacious accommodations. Unwind in the garden, or explore nearby attractions like KD Singh Stadium and Ambedkar Park.

Convenient Location
Situated just 600 meters from Lucknow Junction Railway Station, Heritage Hotel provides easy access to the city's key landmarks. Benefit from free WiFi, room service, and on-site dining options during your stay.

Book your stay at Heritage Hotel now to experience comfort and convenience in Lucknow!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 500 per person per night when using an existing bed.
    People 9 years old and over stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 152 reviews
Cleanliness: 5.2
Service: 8.7
Location: 8.7
Room Quality: 6.2
Amenities: 5.2
Value for Money: 7.7
Food and Beverage: 5.7
Overall Experience: 7
D
Dr. P. Patel • family_with_children • in
9
Heritage hotel, Lucknow.
Pros:

Nice big, spacious rooms... Helpful staff. Peaceful ambience. Huge terrace, and greenery all around; besides the gigantic garden!
Felt lovely...

2026-01-16 • via Nuitee
F
Federico • family_with_children • it
8
2026-01-12 • via Nuitee
S
Sarvesh • couple • in
7
2025-12-24 • via Nuitee
S
Sachin Purandare • family_with_children • in
10
2025-12-23 • via Nuitee
B
Brigitte • family_with_children • fr
5
Hotel bien situé et entouré d un jardin mais vieillissant
Pros:

Hotel bien situé avec un jardin.

Cons:

Hotel qui a du avoir son heure de gloire mais qui a mal vieilli. L hotel n est pas propre et les équipements sont rudimentaire.

2025-11-23 • via Nuitee
M
Manoj • family_with_children • in
9
Excellent stay, value for money, excellent staff
Pros:

Location and heritage

Cons:

Only the restaurant is little rusty and needs makeover

2025-11-19 • via Nuitee
M
Michele • solo_traveller • us
2
They didn't answer my request for cancellation when I told them I was leaving because no internet.
2025-11-11 • via Nuitee
V
Vipin • solo_traveller • in
7
2025-09-15 • via Nuitee
N
Nitesh • family_with_children • in
10
2025-08-23 • via Nuitee
K
Kartik • review category business travellers • in
9
Superb
Pros:

Beautiful stay. Very nice arrangements and heritage vibe.

2025-05-29 • via Nuitee
V
Vipin • review category business travellers • in
8
Very good
2025-05-15 • via Nuitee
M
Mitra • family with young children • in
4
Disappointing
2025-03-27 • via Nuitee
S
Sanjeev • solo traveller • in
9
Superb
2025-02-13 • via Nuitee
R
Ronakkumar • young couple • in
10
Very nice experience
Pros:

We reached there by 9:30 and we got the room within few minutes not much formalities. The staff was very good and respectful and the place and room also very clean and nice.

2025-02-11 • via Nuitee
C
Chethan • with friends • ae
8
Amazing staff, great location for budget travellers
Pros:

Location

2025-02-05 • via Nuitee
P
Priyank • family with young children • in
7
Good
2025-02-01 • via Nuitee
D
Dr • family with young children • in
5
Not so Good
Pros:

The Manager was cooperative and location was fine

Cons:

Rooms were very unhygienic and lots of stain on linen and all the places was there. Like there was no maintenance. We had to change the room. Thankfully we were staying just for a night. Not value for money.

2025-01-03 • via Nuitee
D
Daulat • family with young children • in
9
Had comfortable stay with closest proximity to Lucknow railway station and close to Heritage sites. Memorable stay with
Pros:

Location and service.

Cons:

Cleanliness was missing. Toilet or washrooms was dirty and required cleaning at the time of check-in. Rest all was good.

2025-01-01 • via Nuitee
A
Aniruddha • family with young children • in
5
Good location and amiable staff is all you get. Rooms are below average and washrooms are dirty.
Pros:

Location is good, staff behaviour is good. Food is average.

Cons:

Washrooms are untidy. They do not change bedsheets. Need to have clean bathrooms.

2024-12-29 • via Nuitee
D
Deeparoop • family with young children • in
5
Passable
Pros:

Bed

Cons:

Staff, others

2024-12-24 • via Nuitee