TownePlace Suites by Marriott Des Moines West/Jordan Creek

Hotels
TownePlace Suites by Marriott
8.4 (216 reviews)
125 South 68th Street , West Des Moines , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable beds
Good location
Clean rooms
Cons:
Cleaning issues
Internet problems
Poor breakfast quality
Pool not functioning

Categories

Cleanliness
7.98
Some cleanliness issues were noted, such as mold spots and unclean areas.
Service
9.45
The staff was mentioned as friendly and attentive.
Location
9.49
Many reviews highlighted the good location near attractions.
Room Quality
8.44
Rooms were described as clean, spacious, and comfortable.
Amenities
7.47
Amenities such as the pool were noted as being out of order and issues with the internet were mentioned.
Value for Money
8.43
Standard value for the hotel considering some complaints but also positive notes.
Food and Beverage
6.98
Breakfast quality received negative feedback for being poor.
Overall Experience
8.95
Overall experiences varied, but several enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 23:05

Property Description

Luxurious Amenities

Featuring an indoor pool and outdoor barbecue facilities, TownePlace Suites by Marriott Des Moines West/Jordan Creek offers guests a delightful blend of relaxation and entertainment.

Home-like Comfort

Each spacious room at Des Moines West/Jordan Creek’s TownePlace Suites by Marriott is designed to provide the utmost comfort, with a fully equipped kitchen, separate living room area, and convenient amenities like a coffee maker and desk.

Convenience at Your Fingertips

From the daily grab-and-go breakfast to the fitness centre and business facilities, this hotel ensures that guests have everything they need for a seamless stay. Book now and experience the perfect combination of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 216 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 6.98
Overall Experience: 8.95
L
Lisa family_with_children us
10
2026-08-13 via Nuitee
B
Brandon couple us
10
2026-07-18 via Nuitee
E
Elizabeth solo_traveller us
8
Pros:

Near the fair grounds and a variety of food spots. The room was overall clean, although there were a few spots that had some paint splatter. We also had enough to park our truck and trailer.

Cons:

The breakfast wasn't super great (coffee was good, but food was sub par.) and the pillows were a little too firm for my liking.

2026-07-06 via Nuitee
T
Tamra couple us
10
Definitely staying here again!
Pros:

Comfortable seating inside and outside, fill kitchen in room

Cons:

Needed more exercise equipment, weights

2026-07-06 via Nuitee
S
Shelly couple us
8
would stay here again
Pros:

good, adequate selection

2026-06-29 via Nuitee
M
Marin solo_traveller us
1
2026-06-22 via Nuitee
B
Barbara family_with_children us
1
We didn’t get to stay here.
Cons:

That we had a room reserved, confirmed, received emails the day before our stay about check in time etc and when we arrived we were told we didn’t have a room that they were overbooked, and had sent an email telling us that. The email was sent from an “Alice Champagne” and went to my spam folder, so we never saw it. This was completely inexcusable.

2026-05-07 via Nuitee
K
Katherine solo_traveller us
10
Pros:

The size of the room and the proximity to a very nice shopping center.

Cons:

I don't have any complaints

2026-05-06 via Nuitee
A
Alan couple us
10
It was wonderful! Thanks!
Pros:

Great location! Comfy room. Good shower

Cons:

The huge swarming bumble bees by the door

2026-04-21 via Nuitee
B
Beth extended_group us
9
Beautiful weather and friendly staff
Pros:

Close to a lot of things that we did
Friendly staff

Cons:

Na

2026-03-23 via Nuitee
M
Morales family_with_children us
10
2026-03-16 via Nuitee
A
A K couple us
7
Pros:

Dog friendly

Cons:

Breakfast window too short

2026-01-27 via Nuitee
D
Dennis solo_traveller us
10
2026-01-23 via Nuitee
C
Cherrelle couple us
10
2026-01-21 via Nuitee
N
Nadezda extended_group us
5
Pros:

Um…

Cons:

Well the pool was not working and there was no reason. You could see into the pool and it was full so it seemed like there wasn’t anything wrong with it. Someone was cooking fish on the top floor and left the door wide open making the whole place smell like fish. At 9 in the morning on a Saturday mind you. Gross. Just over all blah. Not great.

2026-01-20 via Nuitee
M
Mary Jo family_with_children us
10
Pros:

Alicia was so helpful, such a nice woman.

2026-01-20 via Nuitee
K
Kayla couple us
9
I enjoyed my stay
Pros:

The beds were extremely comfortable. The location was near attractions and restaurants. Amenities were abundant. Breakfast was delicious.

Cons:

The pool was out of order a majority of the stay.

2026-01-20 via Nuitee
L
Lauri family_with_children us
7
Booked for 3 nights, but needed to leave early because of a snowstorm with 12" approaching .
Pros:

The size of the rooms and the kitchen appliances and the comfortable beds

Cons:

The Ice Machine was not working very well

2026-01-20 via Nuitee
K
Kodjo couple us
8
Pros:

Inside the suite was neat and pretty amazing

Cons:

The elevator is a bit scary and makes some noise

2025-12-06 via Nuitee
L
Linda extended_group us
10
2025-11-26 via Nuitee