TownePlace Suites by Marriott Des Moines West/Jordan Creek

Hotels
•
TownePlace Suites by Marriott
8.4 (216 reviews)
125 South 68th Street , West Des Moines , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable beds
Good location
Clean rooms
Cons:
Cleaning issues
Internet problems
Poor breakfast quality
Pool not functioning

Categories

Cleanliness
7.98
Some cleanliness issues were noted, such as mold spots and unclean areas.
Service
9.45
The staff was mentioned as friendly and attentive.
Location
9.49
Many reviews highlighted the good location near attractions.
Room Quality
8.44
Rooms were described as clean, spacious, and comfortable.
Amenities
7.47
Amenities such as the pool were noted as being out of order and issues with the internet were mentioned.
Value for Money
8.43
Standard value for the hotel considering some complaints but also positive notes.
Food and Beverage
6.98
Breakfast quality received negative feedback for being poor.
Overall Experience
8.95
Overall experiences varied, but several enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 23:05

Property Description

Luxurious Amenities

Featuring an indoor pool and outdoor barbecue facilities, TownePlace Suites by Marriott Des Moines West/Jordan Creek offers guests a delightful blend of relaxation and entertainment.

Home-like Comfort

Each spacious room at Des Moines West/Jordan Creek’s TownePlace Suites by Marriott is designed to provide the utmost comfort, with a fully equipped kitchen, separate living room area, and convenient amenities like a coffee maker and desk.

Convenience at Your Fingertips

From the daily grab-and-go breakfast to the fitness centre and business facilities, this hotel ensures that guests have everything they need for a seamless stay. Book now and experience the perfect combination of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 216 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 6.98
Overall Experience: 8.95
T
terry • couple • us
9
We stayed overnight.
Pros:

Nice king suite.

Cons:

Price a little high but that’s life I guess.

2026-10-09 • via Nuitee
B
buffman • solo_traveller • us
7
Friendly staff but was bummed pool was so cold and room had cobwebs on lights.
Pros:

Friendly staff.

Cons:

Pool was cold and room was not as clean as we expected.

2026-09-15 • via Nuitee
C
Calvin • couple • us
4
It was a very sleepless and uncomfortable night.
Pros:

The staff was very welcoming and helpful.

Cons:

The website and the room we got seem to be completely different. The air did not work.

2026-09-13 • via Nuitee
L
Lisa • family_with_children • us
10
2026-08-13 • via Nuitee
B
Brandon • couple • us
10
2026-07-18 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

Near the fair grounds and a variety of food spots. The room was overall clean, although there were a few spots that had some paint splatter. We also had enough to park our truck and trailer.

Cons:

The breakfast wasn't super great (coffee was good, but food was sub par.) and the pillows were a little too firm for my liking.

2026-07-06 • via Nuitee
T
Tamra • couple • us
10
Definitely staying here again!
Pros:

Comfortable seating inside and outside, fill kitchen in room

Cons:

Needed more exercise equipment, weights

2026-07-06 • via Nuitee
S
Shelly • couple • us
8
would stay here again
Pros:

good, adequate selection

2026-06-29 • via Nuitee
M
Marin • solo_traveller • us
1
2026-06-22 • via Nuitee
B
Barbara • family_with_children • us
1
We didn’t get to stay here.
Cons:

That we had a room reserved, confirmed, received emails the day before our stay about check in time etc and when we arrived we were told we didn’t have a room that they were overbooked, and had sent an email telling us that. The email was sent from an “Alice Champagne” and went to my spam folder, so we never saw it. This was completely inexcusable.

2026-05-07 • via Nuitee
K
Katherine • solo_traveller • us
10
Pros:

The size of the room and the proximity to a very nice shopping center.

Cons:

I don't have any complaints

2026-05-06 • via Nuitee
A
Alan • couple • us
10
It was wonderful! Thanks!
Pros:

Great location! Comfy room. Good shower

Cons:

The huge swarming bumble bees by the door

2026-04-21 • via Nuitee
B
Beth • extended_group • us
9
Beautiful weather and friendly staff
Pros:

Close to a lot of things that we did
Friendly staff

Cons:

Na

2026-03-23 • via Nuitee
M
Morales • family_with_children • us
10
2026-03-16 • via Nuitee
A
A K • couple • us
7
Pros:

Dog friendly

Cons:

Breakfast window too short

2026-01-27 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-01-23 • via Nuitee
C
Cherrelle • couple • us
10
2026-01-21 • via Nuitee
L
Lauri • family_with_children • us
7
Booked for 3 nights, but needed to leave early because of a snowstorm with 12" approaching .
Pros:

The size of the rooms and the kitchen appliances and the comfortable beds

Cons:

The Ice Machine was not working very well

2026-01-20 • via Nuitee
K
Kayla • couple • us
9
I enjoyed my stay
Pros:

The beds were extremely comfortable. The location was near attractions and restaurants. Amenities were abundant. Breakfast was delicious.

Cons:

The pool was out of order a majority of the stay.

2026-01-20 • via Nuitee
M
Mary Jo • family_with_children • us
10
Pros:

Alicia was so helpful, such a nice woman.

2026-01-20 • via Nuitee