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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Meeting/banquet facilities
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Massage services
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Games room
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
Review Highlights
Categories
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Property Description
Modern Accommodations
Yello Hotel Jemursari offers bright and cheerful rooms with air conditioning, flat-screen cable TV, and free WiFi. Each room features an en suite bathroom with shower and free toiletries, ensuring a comfortable stay for guests.
Convenient Amenities
Guests can enjoy the convenience of a restaurant, 24-hour front desk, shared lounge area, and luggage storage at the hotel. Additionally, the staff is available to assist with laundry requests and room service, catering to all your needs during your stay.
Ideal Location
Located just 6 km from Bambu Runcing Monument and with easy access to Submarine Monument and Red Bridge Surabaya, Yello Hotel Jemursari is the perfect choice for travelers looking to explore the city. Book your stay now and experience the best of Surabaya!
Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
A deposit may be required at the property.
Location
Guest Reviews
Lokasi
Servis buruk
Good location
None
Location
There is a cockroach on the table where the drinking water is. Attached are photos of the cockroach while it was still alive and after it was doused with hot water.
The staff were really friendly and tried to meet all our needs. The bed was very comfortable and the desk was adequate for working on. Shower worked well.
Had to pay to hire a second pillow! That was unexpected.
Ligging
Veel te warm en benauwd in lobby en restaurant plus airo in hotelkamer werkt slecht en ik lawaaiig
Comfortable. Minimum traffic noise.
Nil.
Interior and exterior need a new paint. Toilet amenities a little poor . Fittings in toilet bolts and nuts need tightening .
Got an iron delivered but no ironing board . There were at least 4 tapes around the cable, and wire were exposed and may caused danger ?
For the price, cannot complaint but would pay a little more for that extra comfort. Will not be back unfortunately .
The staff was nice though they couldn't speak good English but still tried to help. The breakfast was sent to the room (don't know if it was because of fasting) and the quality and quantity was good.
There was mold in the bathroom and hand shower. The mattress beside the window was stained.
The view from the window is really nice. Bright colors of everything. Nice food, good location. Service are good.
haven't found.
I dont find anything I like from this hotel. My overall experience is disappointing
Need to move to another room at almost 11 pm since AC was not working and bed linen was dirty and splattered with red dots(?) even before I used it. The staffs were super-slow to respond as this problem was reported before 9 pm. There was time i called to the reception, the call was picked up but the receptionist was ignoring me. I can hear him talk to another guest in the background. Room service is bad, not following instruction. Early morning there was incessant, loud beeping in the corridor (something is malfunctioning) waking me up, again staff was so slow to respond, I can't fall back to sleep before they fix it. Overall bad experience and does not recommend. Please for your peace of mind, save your time book another hotel instead.
clean room! complete facilities and amenities
nothing
Staff was exceptionally friendly and helpful. Room was clean and well maintained
Rooms are relatively small
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