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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Non-smoking throughout
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Wheelchair accessible
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Lower bathroom sink
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations: Experience comfort and convenience in our air-conditioned rooms with free WiFi, minibar, and flat-screen TV.
Relaxing Spa & Activities: Unwind in our gardens, terrace, or indulge in a spa treatment. Arrange exciting tours, transport services, and activities with our helpful staff.
Convenient Location: Just minutes away from Empacadoras Business Park and a short drive to Martinez de la Torre. Explore nearby attractions like El Encanto Waterfalls and El Tajin Archaeological Site.
Book your stay at Hotel Aqua Spa & Resort for a memorable and relaxing experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children ages 1 and older are allowed.
Children from 1 year old to 2 years old stay for free when using an available cot.
Children from 1 year old to 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for MXN 100 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La tranquilidad del lugar
Todo muy bien
La ubicación y amplitud de las habitaciones
Había mucho ruido en la habitación superior con niños ya muy noche y muy temprano, tanto en habitación como en el pasillo
Hotel comodo, la comida excelente!
Parking access to my village
Es un lugar tranquilo y tiene los servicios básicos muy bien atendidos
Awesome
Pésima actitud, no tienen tacto y mucho menos educación con personal de recepción.
Todo muy bien
Muy buena a tencion y muy rico su restaurante,
Excelente alojamiento. Habitaciones super cómodas con todo lo necesario y amplio estacionamiento. El restaurante del hotel es muy rico.
Muy limpio y silencioso, el restaurante muy bueno y comodo.
La mejor opción en Martínez de la Torre
Bien, aunque me parece caro para el servicio y lugar
Muy bonito el lugar. Muy bien cuidado el jardin. Todo funciona. La alberca esta muy bonita. El restaurante atiende bien.
Muy bien acondicionado
Excelente hotel, el mejor de Martinez,para mi gusto. El único detalle es que aunque hace mucho calor, durante nuestra estancia estaba un poco fresco y no salió agua caliente en la ducha
Instalaciones muy bien, solo que no respetaron los desayunos incluidos qué se mencionan al hacer la reservacion
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