Hotel Açay

Hotels
•
Independent
7.6 (51 reviews)
Br. 163, Av. Cuibá Nº 2606, canto com Rob, Santarém, Pará, 68040-400 , Santarém , BR
55-93-21014550

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Conference space
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Reliable 24-hour front desk
Good service
Proximity to airport
Good breakfast
Cons:
Noisy rooms
Not very clean rooms
Small room

Categories

Cleanliness
6
Some guests mentioned cleanliness as a concern due to noisy and not very clean rooms.
Service
8
Service was highlighted positively with reliable 24-hour front desk and good breakfast.
Location
8
The hotel's proximity to the airport was appreciated by guests arriving on late flights.
Room Quality
5.5
Mixed reviews on room quality, with comments on small rooms and noise issues.
Amenities
0
No specific mentions of amenities in the provided reviews.
Value for Money
0
No specific comments on value for money in the provided reviews.
Food and Beverage
7
Positive feedback on breakfast, but no specific mention of other food and beverage services.
Overall Experience
8
Most guests had a positive overall experience due to good service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 21:38

Property Description

Garden Views and Modern Amenities
Take in the views from a garden and make use of complimentary wireless internet access and a television in a common area.

Delicious Dining and Daily Buffet Breakfast
Enjoy a satisfying meal at the hotel restaurant and start your day with a complimentary buffet breakfast served daily from 6 AM to 10 AM.

Event Facilities and Convenient Parking
Featured amenities include a conference center, a 24-hour front desk, and luggage storage. Free self-parking is available onsite at Hotel Açay.

With a stay at Hotel Açay in Santarém, you'll be within a 5-minute drive of Bosque Santa Lucia and Paraiso Shopping Center. Book now to experience comfort and convenience in Santarém.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 51 reviews
Cleanliness: 6
Service: 8
Location: 8
Room Quality: 5.5
Amenities: 0
Value for Money: 0
Food and Beverage: 7
Overall Experience: 8
L
Linaldo
8
Pros:

Quartos bons, apenas pequenos e 1 pouco espaço para casais

2025-06-03 • via Nuitee
F
Fabio
10
Pros:

Tive uma estadia agradável neste hotel. A localização é excelente, com fácil acesso a pontos turísticos, restaurantes e transporte público. Os quartos são confortáveis, limpos e bem equipados, oferecendo um bom nível de privacidade e silêncio para descansar.

O atendimento da equipe foi cordial e eficiente, sempre disposta a ajudar com informações e solicitações. O café da manhã foi satisfatório, com variedade e boa qualidade dos alimentos.

A estrutura geral do hotel é bem conservada, com áreas comuns organizadas e ambiente acolhedor. O Wi-Fi funcionou adequadamente durante toda a estadia, assim como os demais serviços disponíveis.

No geral, recomendo este hotel para quem busca uma opção prática, bem localizada e com bom custo-benefício.

2025-04-30 • via Nuitee
A
Alana
6
Pros:

Noisy, small room. Not very clean

2025-03-30 • via Nuitee
J
Jon
8
Pros:

I needed a place near airport with reliable 24 hour front desk, as I was arriving on a late flight. This hotel had that, and service and breakfast was good.

2025-02-07 • via Nuitee
L
Larissa
6
Barulho e cama desconfortável
Pros:

O hotel parece que não recebe manutenção... O quarto tinha varanda mas a porta não faz isolamento com barulho da rua, ou seja, quase não conseguimos dormir, além disso, ficamos no segundo andar e no andar superior era barulho o dia inteiro. O colchão era tão mole que quando a gente deitava fazia um buraco.

2025-01-07 • via Nuitee
C
Creso
10
Recomendo
Pros:

Confortio, limpeza e hospitalidade.

2024-12-27 • via Nuitee
G
Gustavo
10
Pros:

Ótima

2024-09-25 • via Nuitee
G
Gustavo
10
Pros:

Ótima

2024-09-18 • via Nuitee
I
Ivan
4
DECEPÇAO
Pros:

HOTEL MUITO RUIM, QUARTO UMA RATOEIRA DE PEQUENO, O BANHEIRO RIDICULO, FEITO PARA ANAO
CAMA PESSIMA

2024-09-17 • via Nuitee
V
Verified traveler
6
Suportável porque foram apenas dois dias
Pros:

Boa localização.
Muito barulho no quarto por causa do trânsito intenso de carretas e outros até altas horas.
Café da manhã sem organização por causa do espaço pequeno.

2024-09-07 • via Nuitee
D
David
8
Pros:

All good, but no drinking water in the room or available in the lobby. Instead, you had to buy it from the reception area

2024-08-20 • via Nuitee
S
Sirlene
8
Pros:

Muito boa !

2024-08-11 • via Nuitee
D
DIEGO
10
Pros:

Hotel bem localizado e o quarto é bem confortável

2024-07-13 • via Nuitee
J
joao
8
Pros:

good condition and facilities

2024-06-14 • via Nuitee
D
DANIEL
8
Pros:

Estava ausente: kit de higiene, tolhas de banho para cada hóspede do quarto, sendo que eram 2 e so tinha uma toalha.

2024-01-01 • via Nuitee
S
Sandro
8
Pros:

Hotel com bom custo benefício, em Santarém pra mim é a melhor escolha

2023-11-14 • via Nuitee
L
leonardo
8
Santarém- Pa
Pros:

Muito boa para a região e acima de tudo ocorreu tudo na paz graças a Deus.

2022-10-29 • via Nuitee
D
David
6
Pros:

No pool. Indifferent staff. Small rooms.

2022-09-14 • via Nuitee
I
ISAPONLIN
6
Pros:

Cafe da manhã muito fraco!

2021-11-28 • via Nuitee
N
Nadia
8
Vale a pena !
Pros:

Otimo custo X benefício.

2021-10-06 • via Nuitee