Hotel am Vitalpark

Hotels
8.7 (2561 reviews)
In der Leineaue 2 , Heilbad Heiligenstadt , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great wellness area
Cons:
Sofa bed comfort
Minor cleanliness issues in pool area

Categories

Cleanliness
8.55
Overall good cleanliness reported, a few minor concerns with the pool area.
Service
9.05
Staff were noted as very attentive and friendly, responding well to requests.
Location
8.75
Hotel situated in a great location, ideal for relaxation.
Room Quality
8.55
Rooms described as spacious and well-equipped, minor issues with sofa comfort.
Amenities
8.55
Good selection of amenities, although there were suggestions for improvements.
Value for Money
9.05
Good value, especially for the dining options and services offered.
Food and Beverage
8.55
Breakfast and dining options were generally praised, few specific improvements mentioned.
Overall Experience
8.55
Guests left with an overall positive impression, citing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:38

Property Description

Luxurious Spa Resort Experience
Experience the ultimate relaxation at Hotel am Vitalpark in Heilbad Heiligenstadt.

Spacious Rooms and Wellness Facilities
Indulge in large rooms and suites equipped with modern amenities, along with complimentary access to the Vitalpark water park and a variety of swimming pools.

Gastronomic Delights and Spa Treatments
Start your day with a delicious breakfast buffet and savor Mediterranean and regional cuisine at the on-site restaurant. Unwind at the spa with complimentary sauna access and a selection of rejuvenating treatments.

Book now for a rejuvenating getaway at Hotel am Vitalpark!

Important information:

The women's sauna takes place every Tuesday from 1:30 p.m. to 5:30 p.m. During this time, the entire sauna area belongs exclusively to the ladies. Holidays are excluded.

milon- & five-Zirkels access is not included in the price and requires a reservation. Access to the milon- & five-Zirkels is by reservation only and is subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 39 per person per night when using an available extra bed.
    People 12 years old and over stay for € 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 7 per day.

Location

Guest Reviews

8.7
Based on 2561 reviews
Cleanliness: 8.55
Service: 9.05
Location: 8.75
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
C
Corinna family_with_children de
9
2026-03-28 via Nuitee
M
Marion family_with_children de
9
2026-03-28 via Nuitee
J
Jörg family_with_children de
8
2026-03-27 via Nuitee
M
Manuela24 family_with_children de
10
2026-03-27 via Nuitee
C
Christian family_with_children de
9
2026-03-26 via Nuitee
M
Maike couple de
7
2026-03-25 via Nuitee
N
Natascha couple de
9
2026-03-25 via Nuitee
K
Karin couple de
9
Sehr zu empfehlen. Vor allem die Saunalandschaft.
Pros:

Alles bestens!

Cons:

Angebot der Restaurantkarte am Abend war gut, aber leider überschaubar.

2026-03-25 via Nuitee
T
Thomas Wendler family_with_children de
8
2026-03-25 via Nuitee
W
Wolfgang family_with_children de
9
2026-03-23 via Nuitee
H
Hansbenz family_with_children de
7
Pros:

Hotel super,Bad naja.....

2026-03-22 via Nuitee
U
Udo family_with_children de
10
2026-03-22 via Nuitee
K
Kathleen family_with_children de
8
2026-03-22 via Nuitee
T
Tamás solo_traveller hu
9
2026-03-22 via Nuitee
M
Marco family_with_children de
9
2026-03-22 via Nuitee
U
Ute family_with_children de
9
Pros:

Freundliches und kompetentes Personal an der Rezeption und beim Frühstücksservice.
Das reichhaltige Frühstücksangebot.
Die Benutzung der Therme.

Cons:

Der Aschenbecher auf dem Balkon war nicht gelehrt.

2026-03-20 via Nuitee
F
Fabian solo_traveller de
9
2026-03-20 via Nuitee
E
Edith couple de
4
Cons:

Therme

2026-03-20 via Nuitee
M
Marvin family_with_children de
10
2026-03-19 via Nuitee
M
Maik couple de
9
2026-03-17 via Nuitee