Best Western Plus Hotel StadtPalais

Hotels
•
Best Western Plus
8.2 (277 reviews)
Hinter Liebfrauen 1a , Braunschweig , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Great location
Cons:
Bathroom problems
No elevator
Parking issues

Categories

Cleanliness
7.85
The room was clean and well appointed, but some reviews highlighted issues with bathroom upkeep.
Service
8.55
Staff were described as very courteous and helpful.
Location
8.85
Hotel is in a very good location, close to shopping and attractions.
Room Quality
8.15
Rooms were spacious and charming, despite some layout concerns.
Amenities
7.85
Breakfast had lots of choices but there were issues with parking and elevators.
Value for Money
7.85
Price/quality ratio is good, but concerns about bathroom renovations may affect future value.
Food and Beverage
8.35
Breakfast was very good with lots of choices.
Overall Experience
8.15
Overall enjoyable stay with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:57

Property Description

Luxurious Accommodations
Experience modern rooms with flat-screen TVs and marble bathrooms at the Best Western Plus Hotel StadtPalais. Enjoy a quiet and comfortable stay with black-out curtains in every room.

Convenient Amenities
Stay connected with free Wi-Fi and Sky channels during your stay. Take advantage of the shuttle service to the airport and train station, as well as 24-hour room service for your convenience. Unwind at the hotel bar or explore the on-site library.

Prime Location
Located in central Braunschweig, the hotel is just a short walk from the historic cathedral and Braunschweig's pedestrian area. Explore nearby attractions like the Burgplatz with ease. Book your stay at the Best Western Plus Hotel StadtPalais now!

Important information:

Please note that the Two-bedroom Apartment can only be accessed via stairs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 55 per person per night when using an existing bed.
    People 6 years old and over stay for € 55 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 277 reviews
Cleanliness: 7.85
Service: 8.55
Location: 8.85
Room Quality: 8.15
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.15
M
Martin • couple • de
9
2026-06-28 • via Nuitee
S
Simon • couple • de
10
2026-06-24 • via Nuitee
R
Ruth • solo_traveller • ch
9
Cons:

Klima-Anlage hat nicht funktioniert

2026-06-23 • via Nuitee
S
Shahrukh • solo_traveller • in
10
Pros:

Everything was excellent

2026-06-19 • via Nuitee
M
Martin • couple • de
1
2026-06-18 • via Nuitee
T
Tarraf • solo_traveller • ch
9
Pros:

Size of the room and location

Cons:

Nothing to mention

2026-06-17 • via Nuitee
H
Hendrik • solo_traveller • de
5
2026-06-15 • via Nuitee
T
Torsten • extended_group • de
10
Ein rund um gelungener Aufenthalt in Braunscheig, am Tag der Niedersachsen!
Pros:

Es war super schön. Alle persönlichen Wünsche wurden erfüllt! Vielen lieben Dank an das ganze Team

Cons:

habe ich keine Punkte

2026-06-15 • via Nuitee
D
Detlev • solo_traveller • de
7
2026-06-13 • via Nuitee
P
Philipp • extended_group • gr
9
2026-05-30 • via Nuitee
N
Noyan • couple • de
8
Cons:

Keine Seife für die Hände auf der Toilette.

2026-05-30 • via Nuitee
N
Noyan • couple • de
8
Cons:

Keine Seife für Hände auf der Toilette.

2026-05-30 • via Nuitee
C
Christine • solo_traveller • de
8
2026-05-24 • via Nuitee
J
John • solo_traveller • ie
10
Highly recommend. Cannot fault this hotel.
Pros:

The staff were exceptional. The breakfast was excellent and the room was lovely and quiet. Very well located too.

2026-05-22 • via Nuitee
G
Grit • family_with_children • de
7
Die gute Anbindung an die Öffis war super, von daher für einen Kurztrip ganz okay.
Pros:

Ich hab nach einem anderen Zimmer gefragt und es war machbar. Das war wieder ein plus.

Cons:

Meine Tochter und ich hatten leider erst ein behindertengerechtes 2-Bettzimmer erhalten. Hatte ein Doppelzimmer gebucht.
Leider war der Stuhl verschmutzt. Ich hoffe es war nur was verschüttetes.
Das Frühstück war okay. Für ein 4Sterne-Haus und den Preis hätte ich mehr erwartet, wie z. B. frisch zubereitete Eierspeisen je nach Geschmack.

2026-05-21 • via Nuitee
R
Ruta • extended_group • lv
9
Pros:

Good price for performance

2026-05-17 • via Nuitee
S
Shyamkumar • family_with_children • ch
5
Not again at this place, absolutely no value for money
Pros:

Location and proximity to transport

Cons:

Pathetic breakfast, long way to private apartment, slippery bathrooms, bad aircon in the supplementary room, incomplete kitchen, unhelpful staffs.

2026-05-15 • via Nuitee
G
Gerald • solo_traveller • at
7
grundsätzlich gutes Hotel
Pros:

Positiv hervorzuheben ist definitiv die zentrale Lage des Hotels mitten in Braunschweig, sowie das Zimmer. Weniger angenehm war allerdings die Parksituation wobei ich fairerweise sagen muss, dass ich keinen Parkplatz vorab gebucht habe und erst gegen 21 Uhr angekommen bin.

Cons:

Enttäuschend war jedoch der Umgang an der Rezeption. Auf meine freundliche Nachfrage, wo ich parken könne, kam lediglich aus dem Hintergrund der Hinweis auf ein Parkhaus in der Wallstrasse 1 ohne weitere Erklärung oder Unterstützung. Niemand stand auf, zeigte etwas auf einer Karte oder bemühte sich wirklich weiterzuhelfen. Auch die allgemeine Begrüßung wirkte eher kühl und wenig gastfreundlich. Freundlichkeit muss nicht übertrieben sein, aber ein Mindestmaß an Aufmerksamkeit und Service sollte in einem Hotel selbstverständlich sein.

2026-05-14 • via Nuitee
Y
Yvette • family_with_children • nl
6
Ok, maar ook niet meer dan dat.
Pros:

Hotel oogt verzorgd, ligt zeer centraal en is goed bereikbaar. Parkeren bij het hotel is een pluspunt.

Cons:

De eenpersoonskamer is echt héél klein en amper goedkoper dan de tweepersoons. Parkeerplekken zijn erg krap voor moderne gezinsauto's. Ontbijt was in alle eerlijkheid het geld niet waard, volgende keer naar een eetcafé of lokale bakker.

2026-05-11 • via Nuitee
R
Rainer • solo_traveller • de
8
Pros:

Freundliche Mitarbeiter. Sehr gute Lage.

2026-05-10 • via Nuitee