Facilities

Free breakfast
Free WiFi
Garden
Continental breakfast
Concierge service
Elevator
Snorkeling nearby
Free breakfast
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable room
Cons:
Poor cleanliness
Limited breakfast service
Dirty pool
Ongoing construction

Categories

Cleanliness
5.63
The pool looked dirty and there were construction workers all the time.
Service
8.6
Standard service standard for a hotel of this rating.
Location
9.14
The location is convenient.
Room Quality
8.09
The room was comfortable.
Amenities
7.62
The breakfast service was limited and only ok.
Value for Money
7.58
Average value due to lack of quality.
Food and Beverage
7.63
The breakfast service was limited and only ok.
Overall Experience
8.1
The hotel is nice but the experience is only average due to several factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:01

Property Description

Outdoor Pool and Garden View

Indulge in leisure at the outdoor pool or relax amidst the serene garden surroundings, offering a peaceful retreat.

International Dining and Bar

Savor delectable international cuisine at the Tu Lu restaurant or enjoy a refreshing drink at the bar/lounge, providing a culinary experience for all tastes.

Convenient Amenities and Nearby Attractions

Benefit from complimentary Wi-Fi, room service, and a daily continental breakfast. Explore nearby places like Playa Dominical and Hacienda Baru for a memorable stay.

Ready to immerse yourself in the beauty of Ballena? Book your stay at Hotel Diuwak for an unforgettable beachside experience.

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 103 reviews
Cleanliness: 5.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.1
A
Anamaria family
6
Pros:

The location is convenient and the room was comfortable. The internet service was not good. The breakfast service was limited and only ok. The pool looked dirty and there were construction workers all the time. The hotel is a nice hotel but the lack of attention to details and lack of quality make the experience only average.

2025-08-04 via Nuitee
J
jonathan
10
Hard workers
Pros:

It was the best. WE had one issue with hot water, and they immediately moved us to another room. The room was clean and the improvements being done to the property look like it's going to be even better. The staff worked long hours without complaint and were so positive. The property felt secure to the outside world.

2025-06-23 via Nuitee
R
Rolando family
8
Pros:

Good value for money. Staff was very friendly and helpful. The hotel shows its age but is in good condition, very clean rooms and has a nice pool and duck pond. I would definitely recommend it as it is good value for money.

2025-04-17 via Nuitee
R
Raphael
8
Pros:

I had a great stay at Hotel Diuwak! The highlight was definitely the beautiful pool—clean, spacious, and surrounded by lush greenery, perfect for relaxing after a day of exploring. The staff was friendly, and the overall atmosphere was peaceful and welcoming. I’d definitely come back!

2025-04-10 via Nuitee
C
Claudio partner
10
Pros:

Muy lindo lugar con una piscina muy bonita!! Volvería a ir nuevamente!!

2025-04-01 via Nuitee
O
Oscar family
4
Pros:

The bed was like a rock. The towel terrible . The bathroom so dirty. They need big upgrade

2025-03-17 via Nuitee
K
Kerrilyn partner
10
Pros:

Great location and very nice staff - we will stay again.

2025-03-01 via Nuitee
G
Gary
10
Pros:

Very nice staff. Breakfast is always good. Very close to the beach. Nice atmosphere

2025-02-26 via Nuitee
C
Christopher
10
Pros:

Wonderful

2025-02-23 via Nuitee
D
David partner
10
Pros:

It was great value. Excellent breakfast, friendly staff and a beautiful pool area.
I would definitely return

2025-02-18 via Nuitee
J
Jenny
8
Great location, lovely breakfast with the birds
Pros:

Lovely location, room was comfortable, but stand out was the friendly staff at breakfast. We didn't catch his name, but he was an excellent, told us about all the birds and showed us video of them and a sloth on his phone. Pool was nice too.

2025-02-10 via Nuitee
J
James
2
Pros:

The windows don't lock and can be opened from the outside. Someone tried to get into our room in the middle of the night multiple times. No staff is available during night time hours.

2025-02-10 via Nuitee
G
Gary family
8
Pros:

Convenient walk to beach. Enough parking, though might be crowded if everyone had a car. Room was big enough and fridge worked well.
Expected only continental breakfast from listing, but had pineapple, watermelon, then omelet one day, and the others rice/beans, scrambled eggs, plantains.
Did not make it for dinner. Brewery next door was good.
Pool was clean and refreshing. Not many chairs around it though.
The front area was probably nice when it was new.

2025-02-04 via Nuitee
D
Darcie
10
Pros:

We stayed for the first time, and were very pleasantly surprised by the grounds and the pool area. The staff were all lovely and helpful. We especially connected with Ronald, his family and the staff who run the restaurant, they really took care of us. Thank you for everything. We will definitely be staying again.

2025-01-22 via Nuitee
M
Maria partner
6
Pros:

The hotel location is very convenient, the staff is very kind, the green areas and pool is well maintained. Breakfast was good. However my only big complaint will be the mattress. I have never slept in a harder mattress than the one in here. It was like sleeping in the floor and the two nights my bf and I slept here were pretty rough.

2025-01-22 via Nuitee
J
JORGE
10
Pros:

Excelente atención de Rodney y Suri

2024-12-27 via Nuitee
S
Sheila
2
Refund due to landslide and road closure.
Pros:

We were stranded due to weather condition and landslide, it was impossible to reach the area. We tried two routes and drove 13hrs but still we couldn’t make it to the hotel. I would like them to refund me just like the other hotels in the area affected by the flooding and road closure.

2024-11-16 via Nuitee
R
Roger family_with_children
10
Pros:

Easy check in, plenty of parking, pool was great, close to the beach, conveniently priced for great service and rooms are in good shape considering the price, the AC system is on point

2024-10-31 via Nuitee
B
Brian
8
Pros:

Great place! Beautiful pool. Friendly staff and delicious breakfast. Less than 5 minutes to surf.

2024-09-03 via Nuitee
M
Maria friends
10
Pros:

Great people . Friendly and Safe

2024-06-12 via Nuitee