Chateau Suites

Hotels
5.7 (439 reviews)
2522 W Main St , Norristown , us
+1 215-747-1014

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Private parking

Review Highlights

Pros:
Location convenience
Some staff friendliness
Cons:
Dirty rooms
Unhelpful staff
Uncomfortable bedding

Categories

Cleanliness
2.69
Multiple reviews mention cleanliness issues with dirty rooms and unpleasant odors.
Service
6.66
Staff were reported as unhelpful, but a few comments suggested standard service quality.
Location
7.7
Positive remarks about convenient locations and proximity to events.
Room Quality
4.65
Several reviews describe dated rooms with uncomfortable beds.
Amenities
6.68
Some amenities like the elevator and ice machine were mentioned as not working or dated.
Value for Money
6.14
A few guests felt the price was justified for basic accommodations but overall not worth the price.
Food and Beverage
5.89
Not specifically mentioned; assumed standard quality.
Overall Experience
5.16
Overall negative experience noted in multiple reviews but some level of satisfaction with certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:48

Property Description

Luxurious Accommodation
Chateau Suites, located in Norristown, offers a luxurious stay just 28 km from Mann Center for Performing Arts. The hotel boasts free WiFi, free parking, and spacious family rooms for a comfortable stay.

Modern Amenities
Each unit at Chateau Suites features a flat-screen TV, safety deposit box, and a private bathroom with a hairdryer. With attention to detail and cozy bed linens, guests can unwind in style.

Convenient Location
Situated near Philadelphia's top attractions like Philadelphia Zoo and Temple University, Chateau Suites is the perfect base for exploring the city. Plus, with Philadelphia International Airport just 43 km away, travel convenience is guaranteed.

Ready to experience luxury and convenience at Chateau Suites? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.7
Based on 439 reviews
Cleanliness: 2.69
Service: 6.66
Location: 7.7
Room Quality: 4.65
Amenities: 6.68
Value for Money: 6.14
Food and Beverage: 5.89
Overall Experience: 5.16
M
Michelle • family_with_children • us
4
The bathrooms were great but the beds were very uncomfortable and no sheets and only had 2 towels
Pros:

I was located near the things we went for

Cons:

The picture is misleading Hard to locate at night

2026-07-13 • via Nuitee
V
Valerie • solo_traveller • us
10
2026-07-12 • via Nuitee
D
Duval • couple • us
1
2026-07-07 • via Nuitee
P
PrisTravels • solo_traveller • us
1
Cons:

Broken A/C, broken elevator, no communication about the inconveniences.

2026-07-04 • via Nuitee
H
Hunter • solo_traveller • us
10
2026-07-03 • via Nuitee
S
Stephanie • extended_group • us
1
Bed bugs and other misc bites
Pros:

Big room, friendly check in

Cons:

Got bug bites all over me. Stayed 3 nights. Got worse as the nights went on

2026-07-01 • via Nuitee
A
Ana • solo_traveller • mx
4
2026-06-30 • via Nuitee
S
Suzanne • solo_traveller • us
1
Pros:

Horrid.

Cons:

Everything there is disgustingly bad

2026-06-27 • via Nuitee
S
Sea • couple • us
7
I enjoy the cleanliness
Pros:

Location

Cons:

Not enough towels

2026-06-16 • via Nuitee
W
william • solo_traveller • us
1
Rip off.
Pros:

What breakfast? There was nothing available anywhere.

Cons:

Everything about it. In 50 years of travel it ranks as one of the worst.

2026-06-15 • via Nuitee
H
Hamza • solo_traveller • um
2
2026-06-08 • via Nuitee
M
Martin • couple • us
2
I survived the night, but first and last time.
Pros:

Staff was okay, simple check-in and location is good.

Cons:

Room was bad. Clean bed and towels, bud sheets looked like used or not ironed. Color was not chosen wisely - beige looked like old at first sight. Walls were dirty, like unfinished after some repairs. It’s a non smoking facility, but everyone seemed smoking marihuana everywhere.

2026-06-06 • via Nuitee
K
Kubecoure. J • solo_traveller • us
3
Cons:

My guess says that the room smells cigarette and the mattress was too short

2026-06-06 • via Nuitee
S
Sea • couple • us
7
Perfect location, clean and comfortable
Pros:

Location

Cons:

Not enough towels

2026-06-04 • via Nuitee
R
Rolando • solo_traveller • us
1
Very disgusting room
Pros:

Location

Cons:

The room smelled bad, the sheets looked dirty, and we woke up itching because of the pillows. We decided not to stay for the second night, which we had already paid for.

2026-06-02 • via Nuitee
L
Leeca • extended_group • us
1
2026-06-02 • via Nuitee
S
Sea • couple • us
7
Great location
Pros:

Peaceful

Cons:

N/A

2026-06-01 • via Nuitee
B
Brandy • solo_traveller • us
1
Avoid the paper thin walls of this uncomfortable hotel
Pros:

There did not seem to be bed bugs is the absolute best thing I can say about this developing country level hotel. It was really bad- from the springs I could feel in my back from the mattress, to weird unmatched chair in the far corner with stains. I was so happy to not have asecond night in this place.

Cons:

Nothing. There were no covers- only bed sheets. One of the pillows smelled bad. I regreted staying here. They were hosting a HUGE birthday party that ended at 3 am; DJ, party goers being super loud in the hallway, children running up and down the hallway at 1 am. If the bed was hard to sleep on, the music-noise-revelers made it worse.

2026-05-28 • via Nuitee
Z
Zarco • couple • us
2
2026-05-25 • via Nuitee
H
Hunter • solo_traveller • us
10
2026-05-24 • via Nuitee