Holiday Inn Express & Suites Downtown Louisville by IHG

Hotels
•
Holiday Inn Express
9 (1060 reviews)
800 West Market Street , Louisville , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.33
Several guests mentioned issues with cleanliness and working amenities.
Service
9.3
Most staff interactions were reported as professional and helpful, though some experiences were negative.
Location
9.34
Location was praised for being walkable and convenient for downtown activities.
Room Quality
8.79
Rooms were generally reported as nice with some issues related to upkeep.
Amenities
8.32
Amenities were appreciated but some guests noted missing items like electric kettles.
Value for Money
9.28
Guests felt they received a good value for the price paid.
Food and Beverage
9.33
The breakfast was highlighted positively.
Overall Experience
9.3
Overall, many guests indicated they had a good stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:29

Property Description

Convenient Location
Located in downtown Louisville, just steps away from popular attractions such as the Louisville Science Center and the Louisville Slugger Museum Factory.

Modern Amenities
Enjoy a comfortable stay with a wall-mounted 42-inch flat-screen TV, in-room coffee maker, microwave, and refrigerator in each room. Stay connected with free WiFi access throughout the hotel.

Versatile Meeting Spaces
Whether for large conferences or intimate gatherings, our hotel offers flexible meeting spaces equipped with modern technology. Professionals can also take advantage of the on-site business centre.

Experience the best of Louisville at Holiday Inn Express & Suites Downtown. Book now for a memorable stay!

Important information:

Please note that additional parking charges apply during the Kentucky Derby. Please contact the property for additional details.

Please contact the property in advance if you have an over-sized vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1060 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
H
Hope • solo_traveller • us
10
Pros:

The staff is very friendly. The rooms were clean and spacious. The bathroom had a walk in showers and water pressure was great. It is within walking distance to the Muhammad Ali Center and Louisville Slugger Museum. The casino is within walking distance as well.

2026-06-25 • via Nuitee
W
Walter • solo_traveller • us
10
2026-06-24 • via Nuitee
A
Andrea • couple • de
8
jederzeit wieder
Pros:

Gute Lage, alles zu Fuß erreichbar, Frühstücksraum sehr sauber, große Zimmer, tolle Dusche mit Glasschiebetür

2026-06-21 • via Nuitee
F
Fontenot • solo_traveller • us
8
2026-06-17 • via Nuitee
M
Melissa • family_with_children • us
10
Fun overnight stay with the girls!
Pros:

That it was close to everything.

Cons:

I thought the parking was free but then I was told I paid for it in booking.

2026-06-15 • via Nuitee
R
Ruta • family_with_children • us
10
Great
Pros:

Clean room and facilities, could be a better breakfast

Cons:

All good

2026-06-14 • via Nuitee
P
Paulo • family_with_children • ch
9
.
Pros:

.

Cons:

.

2026-06-11 • via Nuitee
P
Phillip • extended_group • us
10
Comfortable and easyy
Pros:

Very well mainted

Cons:

Liked everything

2026-06-06 • via Nuitee
D
Devontay • couple • us
10
2026-06-06 • via Nuitee
L
Lucie • solo_traveller • ca
9
Bon emplacement, hôtel propre et abordable. Personnels agréables
Pros:

La situation géographique. Près des attractions touristiques. Le déjeuner et l’accès à du café à toutes heures de la journée. Le confort et la propreté des lieux

Cons:

Rien

2026-06-06 • via Nuitee
J
Jorge Martin • family_with_children • us
10
2026-06-05 • via Nuitee
N
Nirbhay • family_with_children • us
9
2026-06-04 • via Nuitee
E
Eric • solo_traveller • us
9
Passing thru for a good night sleep
Pros:

The rooms are very spacious and the best part is the beds are soooo comfortable. I'm never disappointed when I passing thru for an overnight stay.

Cons:

The towel was soiled.

2026-06-03 • via Nuitee
J
Joanne • couple • gb
8
2026-06-01 • via Nuitee
T
Todd Gates • solo_traveller • us
10
2026-05-27 • via Nuitee
T
Tarundeep • extended_group • us
10
2026-05-20 • via Nuitee
A
Aimee • couple • us
7
Pros:

The room was clean.

Cons:

We had to pay for parking at a garage next door. The hotel is not in a nice part of town, so we had to drive everywhere. There were homeless people sleeping in the lot outside of our window.

2026-05-14 • via Nuitee
M
Mar • extended_group • es
8
2026-05-12 • via Nuitee
T
Tamica • couple • us
7
Front desk sucks
Pros:

This is the half way point to Pittsburgh so we have stayed here before. Front desk lady was awful.

Cons:

The lady that check us in was not welcoming and was not helpful with booking a room or parking.

2026-05-11 • via Nuitee
C
Carla • couple • us
10
2026-05-11 • via Nuitee