Crown Regency Serviced Suites

Hotels
8.1 (598 reviews)
No 12 Jalan P. Ramlee , Kuala Lumpur , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Close to attractions
Friendly staff
Cons:
Cleanliness issues
Some amenities need upgrades

Categories

Cleanliness
7.43
Cleanliness to be improved; room smelled musty.
Service
8.9
Friendly staff and good service, but communication issues with the taxi transfer.
Location
8.94
Close proximity to the city centre and major attractions.
Room Quality
7.39
Rooms spacious but older, with some maintenance issues.
Amenities
7.92
Basic amenities available, but some need improvement.
Value for Money
7.88
Good stay considering the price, but some areas could be better.
Food and Beverage
7.93
Food options available nearby, but dining facilities at the hotel were lacking.
Overall Experience
8.4
Overall a decent stay with notable pros and some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:37

Property Description

Central Location
Situated in the heart of Bukit Bintang, Crown Regency Serviced Suites is within walking distance to iconic landmarks like the Petronas Twin Towers and KLCC Park.

Comfortable Accommodation
Each room boasts a private bathroom, with select rooms featuring a convenient kitchen setup including a fridge.

Relaxing Amenities
Guests can unwind in the indoor pool after a day of exploring the nearby attractions like Pavilion Kuala Lumpur and Berjaya Times Square.

To experience a blend of convenience and comfort in Kuala Lumpur, book your stay at Crown Regency Serviced Suites now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 598 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
R
Rosmaini • couple • my
9
2026-06-29 • via Nuitee
Z
Zurinawati abd kadir • solo_traveller • my
10
Pros:

Nice

2026-06-24 • via Nuitee
M
Menno • solo_traveller • nl
6
Pros:

De ligging was perfect in het centrum bij openbaar vervoer. We gebruikte wel altijd grab taxi dat is zeer aan te raden.
Personeel is ook top en vriendelijk.
2de kamer die wij kregen was wel ruim en schoon.

Cons:

Het zwembad zag er totaal niet uit als op de foto's. De 2de en 3se verdieping waar het zwembad lag worden verbouwd mogelijk daarom. Maar geen licht, tegels kapot, durf niet te zeggen wanneer het voor het laatst was schoongemaakt ivm algen in de hoeken in het water.

Het hotel is ook bezig met een verbouwing van de kamers wed ons aangegeven want de kamer op de 8ste die wij hadden gekregen zat zwarte aanslag/ schimmel in de douche. Kregen gelijk een andere kamer na het vragen.

2026-06-10 • via Nuitee
N
Norshima • couple • my
8
2026-06-09 • via Nuitee
R
Rosmaini • couple • my
9
2026-06-07 • via Nuitee
O
Onur • solo_traveller • de
10
2026-05-28 • via Nuitee
A
Anisah • couple • my
10
2026-05-25 • via Nuitee
R
Ricky • solo_traveller • my
7
2026-05-13 • via Nuitee
R
Ricky • solo_traveller • my
7
2026-05-13 • via Nuitee
I
irwinnaufal • solo_traveller • sg
10
2026-05-11 • via Nuitee
H
Harald • solo_traveller • de
10
Pros:

Sehr gute Lage, dicht an den zwillingstürmen Petronas und neben Restaurants und Imbiss und Einkaufsmöglichkeiten. Man kann zu Fuß viel erreichen. Das Zimmer war sehr komfortabel, die klimaanlage war nicht so in Ordnung, war aber nicht schlimm.
Eine richtige kleine Wohnung in der man es durchaus längere Zeit aushalten kann.
Das irische Restaurant im Erdgeschoss hat uns besonders gut gefallen, obwohl die Preise dort ziemlich hoch waren.
Das haben wir ja nicht so richtig im Haus gibt es eventuell auch ein Waschsalon, der aber zu war Dafür war der Pool geöffnet, der aber kaum benutzt wurde.
Die Rezeption war durchgehend besetzt.
Der zimmerservice war ausgezeichnet.

Cons:

Die bürgersteige in Kuala Lumpur sind eine Katastrophe, aber dafür kann das Hotel natürlich nichts.
Aus dem Fenster unseres Zimmers blicken wir auf zwei Ruinen, bei denen wohl die Baufirmen pleite gegangen sind vor ein paar Jahren.

2026-05-06 • via Nuitee
R
Rosmaini • couple • my
9
2026-05-04 • via Nuitee
R
Romaniuk • couple • ge
7
Pros:

Good hotel, bed was a little bit short, but wide. Bathroom is fine, but a lil bit needs maybe a repair, everything works but looks "tired"

2026-04-07 • via Nuitee
I
Irma Amir • family_with_children • my
10
Pros:

Spacious and clean room. Perfect location and nearby KLCC.

Cons:

May be the parking. All else all good.

2026-04-06 • via Nuitee
B
Bryan • family_with_children • my
9
2026-03-31 • via Nuitee
A
Andrew • couple • gb
9
Great location in these generously sized, serviced apartments.
Pros:

Large, clean self contained apartment in a great location. Very helpful staff.

Cons:

Nothing.

2026-02-27 • via Nuitee
Y
YANGYANG • couple • cn
5
2026-02-26 • via Nuitee
M
Manoji • solo_traveller • lk
8
Enjoyed my short stay
Pros:

Convenience of the location

Cons:

Nothing in particular

2026-02-13 • via Nuitee
M
Manoji • solo_traveller • lk
8
2026-02-13 • via Nuitee
S
Syed Faruk • couple • sg
7
Simple hotel at central KL
Pros:

Simple hotel that is comfortable at a central location

Cons:

A long walk to the train stations. On Friday and Saturday, heavy traffic in the area. We waited 20-30 mins to get a Grab car

2026-01-27 • via Nuitee