Western Star Inn and Suites Carlyle

Hotels
7 (148 reviews)
211 Railway Avenue West , Carlyle , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor breakfast quality on some days

Categories

Cleanliness
5
Reviews mentioned dirty/moldy rooms and issues with cleaning.
Service
8
Staff was generally friendly and helpful, although there was a mention of a rude check-in experience.
Location
8.5
Guests appreciated the good location for their needs.
Room Quality
6
Mixed reviews on room quality, including complaints about air conditioning and maintenance.
Amenities
7
Some amenities were noted positively, but breakfast quality varied.
Value for Money
7.5
Generally perceived as a good value for the price.
Food and Beverage
7
Breakfast received mixed reviews, some good, some needing improvement.
Overall Experience
7
Overall experience varies; some positive aspects but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:35

Property Description

Complimentary Hot Breakfast and Free Wi-Fi
Start your day right with a delicious hot breakfast and stay connected with our free Wi-Fi throughout the property. Enjoy the convenience of a fully equipped kitchen in every guest room for added comfort.

Comfortable Accommodations with Essential Amenities
Relax in rooms featuring a flat-screen cable TV, work desk, and coffee maker. Whether you're here for work or leisure, we have everything you need for a comfortable stay.

Convenient Location with Nearby Attractions
Explore the Bear Claw Casino just a short drive away or visit the Rusty Relic Museum and Kenosee Superslides Waterpark nearby. With a 24-hour reception and free parking, your stay at Western Star Inn and Suites Carlyle will be seamless.

Book now for an unforgettable stay at Western Star Inn and Suites Carlyle!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CAD 20 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 148 reviews
Cleanliness: 5
Service: 8
Location: 8.5
Room Quality: 6
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
P
Penny • family_with_children • ca
5
Cons:

No elevator

2026-03-21 • via Nuitee
L
Lilke • family_with_children • ca
8
Pros:

I like how the space feels homey and comfortable as well as clean. The included breakfast also had 2 hot proteins, which is a huge bonus.

Cons:

I don't like how the shower was a stand up shower. I felt somewhat restricted in my movement especially being 7 months pregnant.

2026-02-22 • via Nuitee
M
Mark • couple • ca
8
2026-02-10 • via Nuitee
J
Jemma • solo_traveller • ca
1
Dirty/moldy rooms, rude man at check in
Pros:

The woman at the front desk at check out in the morning was very nice and friendly

Cons:

The man at check in was extremely rude and just genuinely seemed disinterested in being there. There was what seemed like black mold all over the bathroom.

2026-01-19 • via Nuitee
W
Wes • solo_traveller • ca
3
2026-01-19 • via Nuitee
D
Dawn • couple • ca
8
Everything we needed, friendly staff
Pros:

Good breakfast, surprisingly quiet given the proximity to the highway

Cons:

Room 123, the toilet is wobbly, not quite anchored to the floor. No leaks or anything, just a little disconcerting everything we needed

2026-01-19 • via Nuitee
M
McDonald • couple • ca
6
85%
Pros:

clean

Cons:

shower water was lukewarm

2026-01-04 • via Nuitee
K
Katarina • solo_traveller • ca
8
Will use again , staff were very nice
Pros:

Good location, pet friendly

Cons:

Room had no phone

2025-12-19 • via Nuitee
H
Hoostie • family_with_children • ca
7
2025-12-07 • via Nuitee
K
Ken • extended_group • ca
8
The staff was friendly, the room was clean and the breakfast was good
Pros:

The breakfast was simple but good and there was plenty of it. The location was perfect for the purpose of our visit.

Cons:

I don’t have any real complaints

2025-10-21 • via Nuitee
I
Ivan • couple • ca
7
Clean quiet rooms. All was ok except breakfast could be improved
Pros:

Breakfast was ok 1 day out of two. First day few dried up leftovers with still 1 hour left to serve. Coffee pot was empty and wasn’t refilled while we were there. Second day breakfast served from 6-9 and we arrived at 6 and breakfast was good.

2025-10-20 • via Nuitee
B
Brian
10
Pros:

...

2025-10-13 • via Nuitee
M
Michelle
6
Pros:

First room I received had dirty towels and smelled like urine. Second room was alright.

2025-10-12 • via Nuitee
R
ralph • partner
10
Pros:

everything we look for in good accomadation

2025-10-02 • via Nuitee
C
Charnelle
6
Pros:

It was fairly clean, but the cleaning was sub-par. When I checked into my room, it was nice enough, but the bathroom needed new caulking as mold was growing, there was no soap, and the microwave still had the previous occupants lasagna in it. I did get given a new room, one with some soap in the dispenser and no food in the microwave, but the shower had even more mold. The room was far to expensive for the conditions.

2025-09-30 • via Nuitee
T
Theran • family
6
Pros:

Property is in need of repair

2025-09-29 • via Nuitee
T
Thomas
4
Pros:

They never got the room ready all day. We came in after dinner and was given another room with out a kitchen.
Checking out in the morning was difficult. I had to go to the managers room and pound on the door to wake him up so we could check e.

2025-09-28 • via Nuitee
L
Lawrence • family_with_children • ca
7
Pros:

The staff was very friendly.

Cons:

The hotel needs some love and care.

2025-09-15 • via Nuitee
D
Donna
6
Pros:

Room was very hot as air conditioning had not be on and I got in last so it took a while to cool the room off.

2025-09-15 • via Nuitee
H
Henri
2
Pros:

I stayed at this property woke up with bites on my back and according to the doctor, their bedbug bites. I spoke to the staff. They said the manager would contact me. I have not heard from the manager the staff there was very helpful, but the place needs a full clean.

2025-08-22 • via Nuitee