Genio Hotel Manado

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We had the king bed with partial sea view on the 6th floor. Check in was flawless because they allowed us to store our luggage before 2pm. They took our luggages to the room and gave us the key when we got there late in the evening.

The room is spacious with extra day bed by the big window. When we woke up in the AM and let the sun in then we spotted the dirtiness in the room. Big mirror smeared with sticky fingerprints everywhere, under the bed was extremely dusty and dirty, the mini fridge dirty, the bed cover stained and yellowish on the corners.

Bathroom, half of toilet tissue roll, warm water only in the sink but no hot water in the shower. Sink was not wiped down.

The second day was better, after the cleaned up the room. But still no hot water in the shower.

Pros: daily housekeeping and change towels. They offer laundry and iron in bulk so it's alot cheaper.

Breakfast was horrible and cold. The room division needs to check the cleanliness and readiness of the room before assign it to guests.

Vriendelijk personeel, ontbijt minimaal. Kamers schoon maar zeer gehorig

Hotel yang nyaman, suasana tenang

Genio is very clean, rooms are spacious and staff is very attentive.
Very speedy check out as well.

This is a reasonably good hotel for the price and you get the basic air conditioning, ensuite bathroom and a TV. However one thing turned me off completely - the pillows did not seem to be washed at all and had a heavy sweats smell. I could not bear the smell and had to wrap the pillow with a towel in order to mask it. Besides this, the hotel is reasonably ok and you get what you pay for. Breakfast was reasonable but not great.

予定変更で急にホテルに宿泊となりました
ジェニオホテルしか空いていませんでしたので、中心地から少し郊外の立地でした。周りにはお店がたくさんありましたが少し不便でした。
ホテル内はとても綺麗で、部屋も広く快適で、シャワーもお湯がちゃんと出て感謝でした

The staff was very kind. The location is not so good if you want to do things by walking.
The room was OK, but even though it was a non smoking room it had a lot of cigarette smell. Asked for another room and it was the same. They just put a spray that attenuated the smell. But towels and sheets were still smelling.

Hotel is far from everything. I had confirmation booking but staff was unable to find my booking. after i show him my conformation, he said that my booked room is not available because someone just checked in. and they said they can give me smaller room if i want.i had no choice, it was almost 7pm. very weak wifi. breakfast is ok. will not return to this hotel again

i booked double bed and when i arrived,they said that my room is not available. I showed them my booking and they found the booking in their side and they said that it is false booking and their room is full but can give me another small room. Wifi is super weak. Breakfast is ok. Will not stay next time

Everything was fantastic except the check in, they gave me an already occupied room.

Für einen kurzen City trip in Ordnung.
Preis Leistung passt :)

値段の割にはそんなに良くないです。
可もなく不可もなくという感じです。
アメニティが少ない。1泊だけ急遽探したホテルです。

Enjoyed my stay. Airport transfers easily arranged and on time. Late arrival without problems.

Not central to anything. Met needs of a last minute layover. Changed rooms due to lack of internet. Nice staff.

Nice and clean hotel, pretty new and the manager is very helpful and friendly.

Kurang kedap suara

The hotel is very nice and spotless clean. wifi is also good. staffs were very friendly. Hotel must have international outlet for charging mobile phones. Hotel just have indonesian style outlet which doesnt fit usa style chargers. This needs to be improved by hotel since many international guest visit them. Everything else is excellent.

Good stay but breakfast is not western type and the room-to-room sound insulation is very poor.

Pada saat memasuki kamar, aroma rokok sangat kuat sekali, kenyataannya kami memesan non smoking room... tapi bagaimanapun juga kami mengucapkan terimakasih atas pelayanannya.