Genio Hotel Manado

Hotels
Independent
7.6 (21 reviews)
Jl. Kolonel Sugiono no.21 Marambak, Manado, Sulawesi Utara, 95122 , Manado , ID

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Recommended

Categories

Cleanliness
6.93
Standard quality for this hotel tier.
Service
7.8
Standard quality for this hotel tier.
Location
7.94
Standard quality for this hotel tier.
Room Quality
7.89
Standard quality for this hotel tier.
Amenities
7.92
Standard quality for this hotel tier.
Value for Money
7.38
Standard quality for this hotel tier.
Food and Beverage
7.43
Standard quality for this hotel tier.
Overall Experience
7.5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:24

Property Description

Experience the charm and comfort of Genio Hotel Manado, your perfect sanctuary in the heart of Manado City.

Relaxing Accommodations
Unwind in one of our 75 air-conditioned rooms, featuring flat-screen televisions and complimentary internet access. Each room is designed for your comfort with private bathrooms and essential amenities like safes and desks.

Delightful Dining Options
Indulge your taste buds at Exito Cafe, where satisfying meals await you. Start your day right with our buffet breakfast and enjoy refreshing drinks at our bar/lounge after a long day.

Prime Location & Amenities
Centrally located, you're just a short stroll from popular attractions. Take advantage of our business center, laundry services, and 24-hour front desk to elevate your stay.

Book your escape at Genio Hotel Manado today and embrace the perfect blend of comfort and convenience!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDC

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 21 reviews
Cleanliness: 6.93
Service: 7.8
Location: 7.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.5
P
Pascal
10
Pros:

Zum Empfehlen

2025-09-20 via Nuitee
L
Leila
6
Cleanliness is terrible
Pros:

We had the king bed with partial sea view on the 6th floor. Check in was flawless because they allowed us to store our luggage before 2pm. They took our luggages to the room and gave us the key when we got there late in the evening.

The room is spacious with extra day bed by the big window. When we woke up in the AM and let the sun in then we spotted the dirtiness in the room. Big mirror smeared with sticky fingerprints everywhere, under the bed was extremely dusty and dirty, the mini fridge dirty, the bed cover stained and yellowish on the corners.

Bathroom, half of toilet tissue roll, warm water only in the sink but no hot water in the shower. Sink was not wiped down.

The second day was better, after the cleaned up the room. But still no hot water in the shower.

Pros: daily housekeeping and change towels. They offer laundry and iron in bulk so it's alot cheaper.

Breakfast was horrible and cold. The room division needs to check the cleanliness and readiness of the room before assign it to guests.

2022-05-11 via Nuitee
C
Cornelis
6
centraal gelegen hotel
Pros:

Vriendelijk personeel, ontbijt minimaal. Kamers schoon maar zeer gehorig

2022-05-05 via Nuitee
I
Irwan
10
Puas menginap di Genio Hotel
Pros:

Hotel yang nyaman, suasana tenang

2021-05-24 via Nuitee
D
deborah
10
Great stay at genio manado
Pros:

Genio is very clean, rooms are spacious and staff is very attentive.
Very speedy check out as well.

2019-07-30 via Nuitee
X
Xuanyi
6
Pillows are smelly
Pros:

This is a reasonably good hotel for the price and you get the basic air conditioning, ensuite bathroom and a TV. However one thing turned me off completely - the pillows did not seem to be washed at all and had a heavy sweats smell. I could not bear the smell and had to wrap the pillow with a towel in order to mask it. Besides this, the hotel is reasonably ok and you get what you pay for. Breakfast was reasonable but not great.

2019-04-27 via Nuitee
Y
YUKA
8
a nice hotel
Pros:

予定変更で急にホテルに宿泊となりました
ジェニオホテルしか空いていませんでしたので、中心地から少し郊外の立地でした。周りにはお店がたくさんありましたが少し不便でした。
ホテル内はとても綺麗で、部屋も広く快適で、シャワーもお湯がちゃんと出て感謝でした

2018-08-02 via Nuitee
D
Diego
8
Non smoking rooms with cigarette smell
Pros:

The staff was very kind. The location is not so good if you want to do things by walking.
The room was OK, but even though it was a non smoking room it had a lot of cigarette smell. Asked for another room and it was the same. They just put a spray that attenuated the smell. But towels and sheets were still smelling.

2018-04-30 via Nuitee
D
David
2
Bad exoerience
Pros:

Hotel is far from everything. I had confirmation booking but staff was unable to find my booking. after i show him my conformation, he said that my booked room is not available because someone just checked in. and they said they can give me smaller room if i want.i had no choice, it was almost 7pm. very weak wifi. breakfast is ok. will not return to this hotel again

2017-12-24 via Nuitee
D
Dev
2
Not so good
Pros:

i booked double bed and when i arrived,they said that my room is not available. I showed them my booking and they found the booking in their side and they said that it is false booking and their room is full but can give me another small room. Wifi is super weak. Breakfast is ok. Will not stay next time

2017-12-19 via Nuitee
C
Chris
8
Happy little monster
Pros:

Everything was fantastic except the check in, they gave me an already occupied room.

2017-12-02 via Nuitee
S
Sylvia
8
Pros:

Für einen kurzen City trip in Ordnung.
Preis Leistung passt :)

2017-11-22 via Nuitee
リオ
6
可もなく不可もなく
Pros:

値段の割にはそんなに良くないです。
可もなく不可もなくという感じです。
アメニティが少ない。1泊だけ急遽探したホテルです。

2017-10-16 via Nuitee
G
George
6
In Monado close to services. Good value for price.
Pros:

Enjoyed my stay. Airport transfers easily arranged and on time. Late arrival without problems.

2017-08-05 via Nuitee
V
Verified traveler
8
Adequate for needs
Pros:

Not central to anything. Met needs of a last minute layover. Changed rooms due to lack of internet. Nice staff.

2017-03-08 via Nuitee
L
Leticia
8
New hotel
Pros:

Nice and clean hotel, pretty new and the manager is very helpful and friendly.

2017-02-03 via Nuitee
L
Leonardo
8
Hotel Bersih
Pros:

Kurang kedap suara

2016-11-12 via Nuitee
S
Shiv
8
Excellent hotel
Pros:

The hotel is very nice and spotless clean. wifi is also good. staffs were very friendly. Hotel must have international outlet for charging mobile phones. Hotel just have indonesian style outlet which doesnt fit usa style chargers. This needs to be improved by hotel since many international guest visit them. Everything else is excellent.

2016-10-07 via Nuitee
M
Mohamed Arshad
8
Good value for money hotel- quite new and clean
Pros:

Good stay but breakfast is not western type and the room-to-room sound insulation is very poor.

2016-10-02 via Nuitee
S
Stevi
8
Kamar Non-Smoking tapi berbau rokok
Pros:

Pada saat memasuki kamar, aroma rokok sangat kuat sekali, kenyataannya kami memesan non smoking room... tapi bagaimanapun juga kami mengucapkan terimakasih atas pelayanannya.

2016-08-15 via Nuitee