Hotel Viata

Simo made our anniversary dinner at Laurel truly unforgettable. His service was gracious, attentive, and deeply thoughtful, setting the tone for an evening that felt both intimate and exceptional. The restaurant was beautiful, with stunning views and a romantic, secluded atmosphere that gave us the perfect setting to celebrate.

The cuisine was exquisite! We ordered the focaccia with chili butter, arancini, pesto pasta, and sea bass, and every dish was beautifully executed. The flavors were layered and refined, the textures were impeccable, and each course felt elegant and intentional ✨

What elevated the evening even further was Simo’s remarkable hospitality. He checked in with perfect attentiveness, accommodated our requests seamlessly, took photos for us, and surprised us with flowers and complimentary cake for our anniversary. His warmth, professionalism, and attention to detail made the entire experience feel personal, polished, and memorable.

Laurel delivered a beautiful dining experience, and Simo made it extraordinary 🥹 Thank you, Simo!

Look up “hospitality” and Simo will show up. The service and the food was equally beyond. We will be back!!

I have to start with the host, Simo who took care of me that night. He was very kind, welcoming, and attentive at all times. The food was enjoyable; I had the Bolognese and the burrata appetizer. The dessert was also great and I truly recommend it: the pistachio and ricotta cake.

Will definitely be coming back during my next stay at the Viata!

The food was absolutely amazing as was the live music and vibe! Simo brought the energy and warmth and was amazing for us this evening! Definitely will be back for him :)

Simo was a wonderful waiter and was very knowledgeable on the menu items. We had a wonderful dining experience and the atmosphere was delightful.

I’ve been to this location countless times sadly this will be my last. It left a bitter taste in my mouth and even though it is cheaper than the city it’s not worth it in my opinion. The service was so bad I felt like most the workers (not all) were being held by gunpoint to work. It was painful asking for anything or being there. I had issues with my room and if they didn’t realize it, their staff was condescending and made me wait 20 min before getting me another room all the while telling me they were in their way. (I even asked them- what is your definition of on your way?) I was running late to pick up my son but obviously they had better things to do. Long story short, one rude employee after another. No thank you.

The hotel was excellent. The food in the restaurant was very good and the server was top notch! The free parking was also convenient. The room was clean and the view is beautiful.

Great location within the hills of Austin. Really enjoyed the view from the room. The restaurant was very nice and the breakfast options were very tasty. The check in process was seamless and the front desk staff were friendly.

Location was perfect and the staff was incredibly accommodating. I could’ve not asked for a more perfect place to have proposed to my girlfriend. I want to especially thank Isabella, the front desk manager, for being amazingly accommodating, especially in such short notice, and for the strawberries and champagne. I was not expecting any of that and that went above and beyond any of my expectations. I will look forward to booking with this hotel for future anniversaries and special events. My fiance and I Want to thank the hotel with sincerity for everything

The property was extremely clean and well maintained it felt like you were transported to Italy and the food and staff were amazing!

It was in a good location and it had great views. The front desk staff were nice. Parking was convenient and was included with the room.

I was very disappointed with my recent stay in Austin.

1st- I was told on the phone I would have a high-floor room. Of course, staying in the Texas hill country, you want a room with a view. To my disappointment, we were placed on the 2nd floor, with no view except the office building across the street. I was told we could upgrade rooms for an additional fee to a room with a view. I refused.
2nd- We ate breakfast in the on-site restaurant. $62 for breakfast is a little ridiculous I think. Not to mention my wife ordered a very simple plate, eggs, bacon, sausage and toast. I only ordered 2 sides, sausage and toast. 1 coffee and one Coca-Cola, and yes $62
3rd. We received a text while there on a Saturday, "Complimentary cookies and homemade lemonade in the lobby from 4-6 PM. We went to the lobby at 5 PM. There were no more cookies, and the lemonade was hot. I asked when more cookies would be brought out, and was told by the front desk, the cookies are all gone, and there would be no more. In my opinion, they should have said "first-come, first-served". Not made it sound like there would be cookies available from 4-6. I was told by another guest that they only put out like a dozen cookies. Give me a break. 12 cookies for an entire hotel?
4th- The day of our departure, my wife wanted coffee, and I had noticed complimentary coffee at the bar. So she took advantage of something else that was supposed to be complementary, and of course, the coffee was cold at 10:30 AM.

This was my second visit to the hotel, and more than likely my last!

I had a lovely anniversary dinner sitting near the beautiful tree with lovely live music ambience. Highly recommend Simo as your waiter.

The hotel Viata is located at a nice distance from the city and has good view to the wooded hills.
Our room was average and nothing special compared to same level of hotels we stayed before.
While our stay, there was a shortage of staff as we had to place the same request several times before we received the service.
One thing we were very disappointed about was that the barman who served us during a late lunch put his own tip on our bill (32% to be precise). After calling and leaving messages at the billing section of the hotel, I was completely ignored and received no response about thiseven though I explained my entire experience. Surely this told me that the staff of this hotel from the barman to the other office workers aren't trustworthy and they don't care about the hotel's business.
As a first time customer who loves to visit Austin regularly, I will not accommodate my family in this hotel again! I do not recommend this hotel.

We chose Hotel Viata for our wedding dinner, and it was absolutely perfect. The ribeye and salmon were delicious, the views were stunning, and the atmosphere felt like a little slice of Italy. Their pistachio cake and tiramisu are hands down some of the best we’ve ever had. We were also surprised with complimentary drinks and dessert, which made the night even more special.
A huge thank you to our host Simo—he was truly amazing and made the entire experience unforgettable. Elegant interiors, a beautiful patio, and an incredible vibe. I always come here for birthdays, special moments, or even solo self-treat time. Highly recommend! ✨🇮🇹

The experience was amazing! Simo was our server and he was exceptional, super personable and took great care of us!! We definitely loved our experience here!

Simo provided great service from start to finish. The atmosphere was welcoming and enjoyable, which made the entire experience even better. I truly appreciated the attention to detail and the positive vibe highly recommend!