Hotel Restaurante Ankara

Hotels
8.1 (1307 reviews)
Av San Martin 476 , Viña del Mar , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Unpleasant odors
Small rooms
Parking issues

Categories

Cleanliness
6.8
Multiple reviews mentioned unpleasant odors in the hotel, significantly impacting cleanliness.
Service
9.26
Consistent praises for the staff's friendliness and helpfulness throughout the reviews.
Location
9.3
Reviews highlight the hotel's excellent central location, close to various amenities.
Room Quality
7.26
Reviews indicate issues with room conditions, including size and comfort.
Amenities
7.79
The hotel amenities are satisfactory, but some guests noted the lack of sufficient dining options.
Value for Money
7.75
Value is affected by cleanliness issues and room quality but balanced by location and service.
Food and Beverage
8.29
Good breakfast options noted, but some reviews suggest room for improvement.
Overall Experience
8.37
Overall experience reflects a fair balance of the pros and cons mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:11

Property Description

Prime Location near Viña del Mar Beach and Casino

Located just 100 metres from the beautiful Viña del Mar Beach and Casino, Hotel Ankara offers a perfect blend of comfort and convenience. With the city centre a mere 1 km away, guests can easily explore the vibrant surroundings.

Comfortable Rooms with Modern Amenities

The hotel boasts air-conditioned rooms adorned with wooden furnishings and cozy Rosen box spring beds for a restful stay. Enjoy entertainment on the Smart TV 4K or unwind with music on the CD player. Each room also features a minibar and laundry services for added convenience.

Delicious Breakfast and Dining Options

Start your day with a delicious breakfast spread including fruit salad, yogurt, cereals, eggs, cheese, toasts, and pastries. Indulge in a culinary journey at the restaurant offering a fusion of cuisines and local traditional dishes.

Ready to experience the charm of Viña del Mar? Book your stay at Hotel Ankara now!

Important information:

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1307 reviews
Cleanliness: 6.8
Service: 9.26
Location: 9.3
Room Quality: 7.26
Amenities: 7.79
Value for Money: 7.75
Food and Beverage: 8.29
Overall Experience: 8.37
A
Alexandra Nefiodow • solo_traveller • cl
8
2026-02-28 • via Nuitee
C
Cristina • family_with_children • cl
8
Pros:

Ubicación excelente, el personal muy atento y dispuesto a ayudar.
El restaurant increíble! Super recomendable

Cons:

Las habitaciones podrían estar mejor mantenidas. Sobre todo las ventanas al lado de la calle son vidrios muy delgado y el ruido es insoportable no pude dormir la
Primera noche. Me cambiaron a otra con vista hacia atrás y estuvo
Mejor pero todo se soluciona con ventanas de doble vidrio

2026-02-26 • via Nuitee
J
Jpsandoval1973 • couple • cl
8
Pros:

Bien ubicado. Personal muy atento, todo limpio

Cons:

El unico detalle, quizas sea por la ubicación que tenia, era el ruido de la calle que se escuchaba mucho en la noche y no permitia descansar bien

2026-02-26 • via Nuitee
H
Humberto • family_with_children • cl
8
Buena
Pros:

La ubicación excelente todo cerca

Cons:

Todo bien

2026-02-26 • via Nuitee
O
Olga • extended_group • cl
7
Buena ubicación, detalles a mejorar
Pros:

La ubicación y amabilidad

Cons:

Falta urgente un extractor de aire del baño. La humedad se encierra y al no haber ventanas queda atrapada en toda la habitación

2026-02-25 • via Nuitee
C
Carolina • extended_group • cl
10
Muy buena
Pros:

El personal es muy profesional y cordial. La ubicación e instalaciones del hotel son muy buenas. La comida del restaurante superó las expectativas.
Felicitaciones al equipo, sobre todo a William y Joshua sobresalientes!

Cons:

La limpieza de la habitación sobre todo el piso podría haber sido mejor.

2026-02-24 • via Nuitee
J
juan alberto • couple • cl
8
2026-02-24 • via Nuitee
S
SANTIAGO SEBASTIAN • family_with_children • cl
10
Pros:

el servicio en general

Cons:

las calles sucias de viña

2026-02-24 • via Nuitee
A
Andrés Lagos • family_with_children • cl
9
2026-02-23 • via Nuitee
C
César • extended_group • cl
8
Pros:

La ubicación,la disponibilidad y amabilidad del personal,además de contar con un restaurante con buena comida.

Cons:

El restaurante no tiene aire acondicionado,ningún tipo de ventilación,por lo cual al momento de almorzar la temperatura es alta,por lo tanto se convierte en un momento desagradable para almorzar.

2026-02-23 • via Nuitee
P
PATRICIA • extended_group • cl
10
2026-02-22 • via Nuitee
J
Jorge • family_with_children • cl
9
Pros:

Ubicación

Cons:

Aire acondicionado maloooo..

2026-02-14 • via Nuitee
M
María Francisca • couple • cl
10
2026-02-14 • via Nuitee
M
Maylen • family_with_children • cl
10
Pros:

La atención de todo su personal, con mejor actitud y sonrisa para atender y apoyar en lo que uno necesite

2026-02-12 • via Nuitee
M
Maylen • family_with_children • cl
10
2026-02-12 • via Nuitee
J
Jorge • couple • cl
10
2026-02-12 • via Nuitee
J
Jeannette Pino • family_with_children • cl
10
UBICACION EXCELENTE Y COMODA
Pros:

COMODO
MUY LIMPIO
DISTRIBUICION PERFECTA DE LA HABITACION
AMABLE EL PERSONAL

Cons:

LA CENA DE AÑO NUEVO OFRECIDA FUE LENTA Y CAOTICA
ESTACIONAMINETO PEQUEÑO PARA LA CANTIDAD DE PASAJEROS

2026-02-11 • via Nuitee
K
Karinna • extended_group • au
9
2026-02-10 • via Nuitee
V
Verónica • couple • cl
10
Excelente
Pros:

Todo excelente y la atención de todo el personal es maravillosa, son muy cordiales, atentos y muy preocupados.

2026-02-10 • via Nuitee
W
wilson • solo_traveller • cl
8
Pros:

Todo bien .. la atención, la tranquilidad, todo cercano

Cons:

Todo bien .. solo que la habitación tenía un olor a encierro. Tal vez ventilar antes de que llegue alguien, pero todo muy

2026-01-31 • via Nuitee