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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Secured parking
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Garage
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Prime Location near Viña del Mar Beach and Casino
Located just 100 metres from the beautiful Viña del Mar Beach and Casino, Hotel Ankara offers a perfect blend of comfort and convenience. With the city centre a mere 1 km away, guests can easily explore the vibrant surroundings.
Comfortable Rooms with Modern Amenities
The hotel boasts air-conditioned rooms adorned with wooden furnishings and cozy Rosen box spring beds for a restful stay. Enjoy entertainment on the Smart TV 4K or unwind with music on the CD player. Each room also features a minibar and laundry services for added convenience.
Delicious Breakfast and Dining Options
Start your day with a delicious breakfast spread including fruit salad, yogurt, cereals, eggs, cheese, toasts, and pastries. Indulge in a culinary journey at the restaurant offering a fusion of cuisines and local traditional dishes.
Ready to experience the charm of Viña del Mar? Book your stay at Hotel Ankara now!
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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Atencion excelente
La ubicación fue bastante buena. Pude recorrer toda la zona sin necesidad de utilizar el auto. Muchos locales para disfrutar la gastronomía de la zona.
Siempre antes de reservar una estadía logro identificar claramente cuanto será el costo de la habitación por noche. En este caso, luego de la reserva, el monto, a pesar de que ya estaba con todos los impuestos incluidos, aumento su valor en dólares, y luego al pasar ese monto a pesos, mucho más todavía. Por otro lado, se indico que el cobro sería cuando yo llegara al hotel, pero antes de llegar ya estaba realizado el cargo en la tarjeta de crédito utilizada solo para reservar. Sin tener la posibilidad de pagar con otra opción de pago, o utilizar beneficios de la TC como tres cuotas precio contado.
The room very small… no space for all the suitcases.
Very claustrophobic…. I didn’t prolong my stay because of that.
La comodiddd y la atención del personal
La ubicación y la atención del personal
Mucho ruido por las noches, olor a alcantarillado
La ubicación es muy buena. Así como la amabilidad del equipo del hotel (recepción, mucamas, etc)
Baño y cama muy amplia y cómoda
De manera constante había un sonido molesto (al parecer un generador ) que interfería con el descanso.
Sumado a lo anterior, el personal del restaurante no fue tan amable como se esperaba
Muy buena ubicación, excelente servicio, personal muy amable, rica comida en el restaurante y nos solucionaron rápidamente el problema de la calefacción.
Que la habitación asignada tuviera descompuesta la calefacción y hacía mucho frío, lo bueno es que luego nos cambiaron a otra que si contaba con ella
El desayuno y restaurante.
Olor a desague en los pasillos y ventanas que no cerraban por completo.
La ubicación y amabilidad del personal
Había un poco de olor a desagüe en la entrada
Muy malo, poca
Muy poca variedad
UN DESAYUNO MUY ECONOMICO.BUENA UBICACION.
EL MAL OLOR PERMANENTE EN LA PLANTA 0. LO SENTI AL LLEGAR EL DIA VIERNES Y ERA EL MISMO EL IA SABADO QUE SALI. MUY DESAGRADABLE.
Location and staff
It is a bit noisy if your face the Main Street, but not terrible
Ubicación. Desayuno. Restaurante
Tarifa
La ubicacion es espectacular, esta cerca de restaurantes, playa, supermercados, farmacias.
Tambien destacar la buena atencion del personal de recepcion y restaurant
El desayuno, quizas un poco mas de variedad
Amabilidad del personal
La cama demasiado amgosta y se movia como un skate. El secador de pelo pésimo, instakaciones viejas, manillas descompuestas
La atención y preocupación de los recepcionista
El olor ambiental que aplican
Personal y ubicación
Malos olores en recepción y pasillos, habitaciones muy pequeñas
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