Kusatsu Onsen Hotel Village

Hotels
8.2 (1127 reviews)
Kusatsu 618 , Kusatsu , jp

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable log cabins
Delicious food
Convenient shuttle service
Cons:
Outdated furniture
Limited Wi-Fi
Dinner menu options

Categories

Cleanliness
7.94
Cleaners and staff services mentioned positively, but some concerns about the state of the property noted.
Service
8.41
Multiple reviews highlight the friendly staff and effective shuttle service.
Location
8.45
Location appreciated for its nature proximity and convenience with transportation options.
Room Quality
7.9
Log cabins are comfortable but there were mentions of outdated furniture.
Amenities
8.43
Onsen and provided comforts like heated flooring received positive feedback, although Wi-Fi coverage is poor.
Value for Money
7.89
Good pricing noted, but some concerns about the overall age of the hotel.
Food and Beverage
8.44
High quality food and variety in dining options appreciated, despite some criticism over menu variety.
Overall Experience
8.11
Mostly positive experiences shared across reviews with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:33

Property Description

Luxurious Amenities

Boasting indoor/outdoor hot-spring baths, 4 swimming pools, and saunas, Kusatsu Onsen Hotel Village offers a lavish experience for guests. The air-conditioned rooms are equipped with modern comforts like a flat-screen TV and electric kettle, ensuring a comfortable stay.

Exciting Activities

Guests can enjoy a variety of activities on-site, from bowling and karaoke to cycling tours and game room entertainment. The hotel also features tennis courts, a fitness center, and a gift shop for leisure and shopping options.

Culinary Delights

Indulge in a diverse culinary experience at the hotel's restaurants, offering a buffet with sushi and local delicacies, French cuisine, and traditional multi-course meals. With a range of dining options, guests can savor delicious meals throughout their stay.

Book your stay at Kusatsu Onsen Hotel Village for a memorable and enriching getaway.

Important information:

Guests staying in the Twin Room with Tatami Area will be assigned to rooms in either the Wing Building or the Chateau Building.

Please note that the cottage is located a 15-minute walk from the front desk. A free shuttle service is available upon request.

Please note that additional fees are applicable to children 12 years and under.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Mon, Sep 1, 2025 until Fri, Jul 17, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1127 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
渡邉 • extended_group • jp
9
2026-03-28 • via Nuitee
A
Arata • family_with_children • ph
8
Interesting time capsule retro stay that has almost everything!
Pros:

I love the vast property, the forest walk, the food, arcade, laundry and the staff were helpful. So many things to do even during the tail end of winter or when it’s raining. Thank goodness for the crawl space for my 1 year old.

Cons:

Needs an update for sure, the Onsen could improve, there are so many people and it could get crowded. My yukata smelled like the food that was cooking in the food service area. There were too many plastics maybe things could be simplified.

2026-03-27 • via Nuitee
J
James • family_with_children • jp
8
Overall a very nice stay, recommend!
Pros:

Log House Cabin was nice. Bus shuttle service was excellent, very efficient. Dinner buffet was pretty good. Staff were helpful, onsen very nice.

Cons:

Breakfast wasn't great.

2026-03-27 • via Nuitee
K
kento • extended_group • jp
7
2026-03-26 • via Nuitee
純子 • couple • jp
8
満足でした，ありがとうございました
Cons:

お部屋の空調がよく見えなく少し大変でした
乾燥してる時期だったせいか
朝喉がカラカラでした
加湿器有れば嬉しいです

2026-03-24 • via Nuitee
M
MARU • family_with_children • jp
9
2026-03-21 • via Nuitee
A
Atsushi • couple • jp
10
2026-03-21 • via Nuitee
J
John • family_with_children • de
7
Pros:

Interessante Lage und spannende Dienstleistungen.

Cons:

Die Ausstattung insgesamt scheint sehr sanierungsbedürftig zu sein. So ziemlich alles ist alt und angegrify so dass es schon seit längerem notwendig erscheint, dass hier investiert wird. Ansonsten eine schöne Anlage.

2026-03-21 • via Nuitee
A
Allan Chaves Vargas • family_with_children • cr
9
Pros:

Good place

Cons:

All good

2026-03-21 • via Nuitee
Y
YUKA • couple • jp
10
受付の対応が良かったです
Pros:

ログハウスまで無料の送迎が24時間無料で電話1本でいけるて帰りはフロントの人に声をかけることで電話を置いたまま
ログハウス持ってくることができる。
温泉は深夜遅くまで入ることができて快適でした。

Cons:

特になし

2026-03-20 • via Nuitee
H
Haga • extended_group • jp
9
2026-03-18 • via Nuitee
石本 • couple • jp
9
2026-03-17 • via Nuitee
K
KUMIKO • extended_group • jp
10
帰りたくなかった！
Pros:

最高でした
温泉3種類すごく良かったです
食事も美味しかった
お部屋も二間あり快適でした

Cons:

お部屋が暑くて冷房も出ると良かったです

2026-03-16 • via Nuitee
A
Avinav • family_with_children • in
10
2026-03-16 • via Nuitee
M
MITSUKO • extended_group • jp
8
快適でした
Pros:

景色が良い

Cons:

ファミリールームでベッド4台で選べたらありがたかった
ドライヤーや化粧水などアメニティがもう少し揃っていてほしい

2026-03-15 • via Nuitee
R
Ranee • couple • th
8
Good value and nice stay
Pros:

1. Good buffet dinner with variety of choices.

Cons:

Hotel layout is a bit complicated and direction signs are not shown clearly.

2026-03-13 • via Nuitee
D
Dawa • couple • au
10
2026-03-13 • via Nuitee
O
Ousuke • family_with_children • jp
10
Pros:

とても広くリゾート感があった。ビリヤードや卓球も楽しめた。大浴場がめっちゃよかった。

Cons:

湯畑から遠かったが、シャトルバスが出ているので不便はなし。遠いからこその広さだった。

2026-03-10 • via Nuitee
O
obara • couple • jp
5
2026-03-08 • via Nuitee
D
dohoon • family_with_children • jp
9
2026-03-06 • via Nuitee