Kusatsu Onsen Hotel Village

Hotels
8.2 (1188 reviews)
Kusatsu 618 , Kusatsu , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable log cabins
Delicious food
Convenient shuttle service
Cons:
Outdated furniture
Limited Wi-Fi
Dinner menu options

Categories

Cleanliness
7.94
Cleaners and staff services mentioned positively, but some concerns about the state of the property noted.
Service
8.41
Multiple reviews highlight the friendly staff and effective shuttle service.
Location
8.45
Location appreciated for its nature proximity and convenience with transportation options.
Room Quality
7.9
Log cabins are comfortable but there were mentions of outdated furniture.
Amenities
8.43
Onsen and provided comforts like heated flooring received positive feedback, although Wi-Fi coverage is poor.
Value for Money
7.89
Good pricing noted, but some concerns about the overall age of the hotel.
Food and Beverage
8.44
High quality food and variety in dining options appreciated, despite some criticism over menu variety.
Overall Experience
8.11
Mostly positive experiences shared across reviews with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:33

Property Description

Luxurious Amenities

Boasting indoor/outdoor hot-spring baths, 4 swimming pools, and saunas, Kusatsu Onsen Hotel Village offers a lavish experience for guests. The air-conditioned rooms are equipped with modern comforts like a flat-screen TV and electric kettle, ensuring a comfortable stay.

Exciting Activities

Guests can enjoy a variety of activities on-site, from bowling and karaoke to cycling tours and game room entertainment. The hotel also features tennis courts, a fitness center, and a gift shop for leisure and shopping options.

Culinary Delights

Indulge in a diverse culinary experience at the hotel's restaurants, offering a buffet with sushi and local delicacies, French cuisine, and traditional multi-course meals. With a range of dining options, guests can savor delicious meals throughout their stay.

Book your stay at Kusatsu Onsen Hotel Village for a memorable and enriching getaway.

Important information:

Guests staying in the Twin Room with Tatami Area will be assigned to rooms in either the Wing Building or the Chateau Building.

Please note that the cottage is located a 15-minute walk from the front desk. A free shuttle service is available upon request.

Please note that additional fees are applicable to children 12 years and under.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Tue, Sep 8, 2026 until Wed, Sep 9, 2026
Swimming pool: Closed from Tue, Oct 20, 2026 until Wed, Oct 21, 2026
Swimming pool: Closed from Tue, Nov 10, 2026 until Wed, Nov 11, 2026
Swimming pool: Closed from Mon, Nov 30, 2026 until Fri, Dec 11, 2026
Swimming pool: Closed from Tue, Jan 12, 2027 until Fri, Jan 15, 2027
Swimming pool: Closed from Mon, Jan 18, 2027 until Fri, Jan 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.2
Based on 1188 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
H
Helen • couple • us
9
Perfect for a few days relaxation
2026-10-28 • via Nuitee
T
tal • family_with_children • il
9
Pros:

Huge room, lovely indoor and outdoor onsen, very nice staff

Cons:

The rooms are a little old and the breakfast was a bit low on choices. My wife is a pickey eater and she didnt manage well, however if you are not picky, the variety should be enough

2026-10-28 • via Nuitee
M
Misae • extended_group • us
4
Staff are very nice.
Pros:

woods walking with a guide, Mr. Takayama.
city walking with a guide, Mr. Takayama.
Hot spring

Cons:

under maintenance, some area were closed on the days we stayed. Facilities needs repairs.

2026-10-28 • via Nuitee
P
Pierre • family_with_children • fr
10
Pros:

Buffets dîner et petit-déjeuner exceptionnels
Grande chambre avec partie salon

Cons:

Rien

2026-10-26 • via Nuitee
M
MATSUMOTO • family_with_children • jp
8
Pros:

コテージに泊まりましたが、ゆったりとした雰囲気で広くてとても良かったです。自然の中に建っている感じも良かったです。

Cons:

お風呂や食事までの距離がありましたが送迎バスの配慮もあったので気にならなかったです。

2026-10-26 • via Nuitee
E
Emi • couple • jp
7
またいつか来たいかな？
Pros:

スタッフの対応が早かった。

Cons:

部屋に飲み水がない。

2026-10-25 • via Nuitee
久保 • family_with_children • jp
7
Pros:

部屋の広さ　清潔感　従業園の対応

Cons:

建物の老朽化　

2026-10-25 • via Nuitee
E
Eleonor • extended_group • fr
10
2026-10-24 • via Nuitee
K
kaneyasu • couple • jp
1
2026-10-23 • via Nuitee
I
ikeno • family_with_children • jp
9
森の中の大っきいホテル
Pros:

部屋は十分過ぎるほど広く、快適に過ごせました。温泉も、たくさんの人が利用しても余裕で楽しめました。湯畑まではバスの送迎で、不便は無かったです。

Cons:

部屋は清潔で広かったが、設備は少し古いタイプ。ホテルが大きいので、食事会場や大浴場は少し遠い。

2026-10-22 • via Nuitee
大矢 • solo_traveller • jp
8
2026-10-21 • via Nuitee
T
TOMOKO • couple • jp
8
Pros:

ロッジタイプに止まったが24時間送迎対応してくれるところと夜間も温泉入浴ができる点が良かった

Cons:

バイキングが美味しかったがもう少し内容を充実して欲しい

2026-10-20 • via Nuitee
Y
yoshihiko • family_with_children • jp
7
Pros:

外国人スタッフの接客

Cons:

なし

2026-10-18 • via Nuitee
H
HISAYOSHI • couple • jp
8
2026-10-18 • via Nuitee
F
Fumie • family_with_children • jp
8
Pros:

内装が豪華でした
御食事が良い

2026-10-16 • via Nuitee
Y
YASUO • extended_group • jp
6
自然との共存
Pros:

丸太小屋に宿泊したのですが
常時　本館から個人的に送迎してくれるとこや湯畑までも
1時間に2本送迎があるところ

Cons:

自然の中にある丸太小屋に宿泊したのですが
カメムシが部屋に沢山出てきた
部屋の隅をみると色々な虫の死骸があり
もう少し配慮が必要かと思いました
せめてカメムシスプレーは置いて欲しいと思いました
カメムシはよく飛ぶので虫嫌いな方には
恐怖でしかないと思います

2026-10-16 • via Nuitee
S
SirRgade • solo_traveller • ch
10
2026-10-13 • via Nuitee
渡邊 • solo_traveller • jp
8
Pros:

毎度、利用させて頂きますが
朝晩のバイキングが｢普通｣に
美味しいのがよかった

Cons:

特にないが
三連休とあって
大浴場が下駄箱足らないくらいの
混みようには些か驚きました

2026-10-12 • via Nuitee
S
Shizuka • extended_group • jp
10
2026-10-11 • via Nuitee
E
EMI • solo_traveller • jp
8
2026-10-11 • via Nuitee