Kusatsu Onsen Hotel Village

Hotels
8.2 (1174 reviews)
Kusatsu 618 , Kusatsu , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable log cabins
Delicious food
Convenient shuttle service
Cons:
Outdated furniture
Limited Wi-Fi
Dinner menu options

Categories

Cleanliness
7.94
Cleaners and staff services mentioned positively, but some concerns about the state of the property noted.
Service
8.41
Multiple reviews highlight the friendly staff and effective shuttle service.
Location
8.45
Location appreciated for its nature proximity and convenience with transportation options.
Room Quality
7.9
Log cabins are comfortable but there were mentions of outdated furniture.
Amenities
8.43
Onsen and provided comforts like heated flooring received positive feedback, although Wi-Fi coverage is poor.
Value for Money
7.89
Good pricing noted, but some concerns about the overall age of the hotel.
Food and Beverage
8.44
High quality food and variety in dining options appreciated, despite some criticism over menu variety.
Overall Experience
8.11
Mostly positive experiences shared across reviews with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:33

Property Description

Luxurious Amenities

Boasting indoor/outdoor hot-spring baths, 4 swimming pools, and saunas, Kusatsu Onsen Hotel Village offers a lavish experience for guests. The air-conditioned rooms are equipped with modern comforts like a flat-screen TV and electric kettle, ensuring a comfortable stay.

Exciting Activities

Guests can enjoy a variety of activities on-site, from bowling and karaoke to cycling tours and game room entertainment. The hotel also features tennis courts, a fitness center, and a gift shop for leisure and shopping options.

Culinary Delights

Indulge in a diverse culinary experience at the hotel's restaurants, offering a buffet with sushi and local delicacies, French cuisine, and traditional multi-course meals. With a range of dining options, guests can savor delicious meals throughout their stay.

Book your stay at Kusatsu Onsen Hotel Village for a memorable and enriching getaway.

Important information:

Guests staying in the Twin Room with Tatami Area will be assigned to rooms in either the Wing Building or the Chateau Building.

Please note that the cottage is located a 15-minute walk from the front desk. A free shuttle service is available upon request.

Please note that additional fees are applicable to children 12 years and under.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Mon, Sep 1, 2025 until Fri, Jul 17, 2026
Swimming pool: Closed from Tue, Jul 14, 2026 until Wed, Jul 15, 2026
Swimming pool: Closed from Tue, Sep 8, 2026 until Wed, Sep 9, 2026
Swimming pool: Closed from Tue, Oct 20, 2026 until Wed, Oct 21, 2026
Swimming pool: Closed from Tue, Nov 10, 2026 until Wed, Nov 11, 2026
Swimming pool: Closed from Mon, Nov 30, 2026 until Fri, Dec 11, 2026
Swimming pool: Closed from Tue, Jan 12, 2027 until Fri, Jan 15, 2027
Swimming pool: Closed from Mon, Jan 18, 2027 until Fri, Jan 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1174 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
H
Hiroyuki • solo_traveller • jp
8
2026-07-24 • via Nuitee
Y
yuko • couple • jp
8
2026-07-14 • via Nuitee
M
Masayuki • solo_traveller • jp
5
2026-07-08 • via Nuitee
K
kazuki • couple • jp
8
2026-07-01 • via Nuitee
Y
yosef • family_with_children • il
9
2026-07-01 • via Nuitee
J
jinie • solo_traveller • jp
10
2026-06-30 • via Nuitee
M
mitsuru • couple • jp
5
人には、勧められない。
Pros:

食事はまあまあであったし、スタッフの対応はよかった。

Cons:

2日続けて同じ内容だった。バイキング形式であったのは、予想外で、案内にもなかった。会場が2か所にあり、2日目は、15分も歩かないと会場にたどり着けなかった。全体に設備が古い。

2026-06-30 • via Nuitee
P
Praphatsorn • extended_group • th
8
Pros:

แต่งบ้านสวย

Cons:

ไกล หาห้องลำบากมาก พนักงานน่าจะให้คนขับรถไปส่ง ออนเซ็นไปไว้ชั้นสองคนแก่ขึ้นลำบาก

2026-06-30 • via Nuitee
P
Praphatsorn • couple • th
8
2026-06-30 • via Nuitee
勉 • solo_traveller • jp
7
2026-06-29 • via Nuitee
N
Nirisige • solo_traveller • jp
9
Pros:

大変いいホテルでした

Cons:

特にない

2026-06-27 • via Nuitee
M
MARU • couple • jp
10
満足
Pros:

前回不便だったベッドサイドのコンセントが無い問題が、解消されてた。

Cons:

Wi-Fiが繋がらなかった

2026-06-22 • via Nuitee
R
RYOKA • family_with_children • jp
9
自然の中で暮らすように泊まる、贅沢なひと時
Pros:

スタッフさんが笑顔で気持ちの良い対応でした。ログハウスがとても素敵な内装で、両親が喜んでいました。ホテルへと迎えのバスもすぐに来てくださったので、不便はなかったです。

2026-06-21 • via Nuitee
むらなか • couple • jp
8
大変良かったです。
Pros:

お風呂が良かったです。また、料理が素晴らしかったです。湯畑までの送迎バスも良かったです。

Cons:

特にありませんが、部屋のトイレ風呂が古くさかったです。

2026-06-19 • via Nuitee
R
Risako • couple • jp
7
Pros:

温泉

Cons:

部屋が寒かったが、暖房がつけられなかった

2026-06-15 • via Nuitee
T
THUY LINH • solo_traveller • jp
9
2026-06-04 • via Nuitee
N
Nadav • extended_group • il
9
2026-06-01 • via Nuitee
M
Monique Horstink • solo_traveller • nl
8
Pros:

Alles onder een dak, prima kamers, vriendelijk personeel. Ruime keuze bij het buffet.

Cons:

Bedden vonden wij aan de harde kant.

2026-05-28 • via Nuitee
D
Dale • couple • us
4
I really didn’t not like the surprise charge at checkout, for Onsen taxes of 150y per day. It’s not the cost but the del
Pros:

It was quite, and clean. However, the onsen water/bath was not.

2026-05-26 • via Nuitee
M
Michael • couple • au
9
A very good hotel a bit focused on tour groups
2026-05-17 • via Nuitee