Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Luxurious rooms
Cleanliness
Cons:
Overpriced breakfast
Inconsistent shuttle service
Need for hot water in bathrooms

Categories

Cleanliness
7.75
Some complaints about cleanliness in bathrooms; needs improvement.
Service
9.25
Staff were consistently described as helpful and friendly.
Location
9.25
Ideal location near the mosque, highly appreciated by guests.
Room Quality
8.25
Rooms were generally luxurious and clean, with a few minor issues.
Amenities
8.75
Amenities were good, but certain services like shuttle buses were inconsistent.
Value for Money
7.75
Breakfast buffet criticized for being overpriced.
Food and Beverage
8.25
Food was generally described as amzing with some comments on room service.
Overall Experience
8.75
Overall a very positive stay, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:23

Property Description

Luxurious Accommodations
With a blend of modern Arabic and French elegance, Pullman Zamzam Madina offers 835 air-conditioned rooms and suites with free WiFi and upscale amenities. Some rooms even feature a seating area and sofa bed for added comfort.

Dining Options
Indulge in delectable cuisine at the hotel's 4 unique restaurants, including Acacia serving International dishes all day and Al Mandara offering oriental specialties for lunch or dinner.

Convenient Location
Situated just 150 meters from Bab Al Salam of Al Masjid Al Nabawi, guests can easily access Quba Mosque and Uhud Mountain within 15 minutes. Plus, indoor parking is available on-site for added convenience.

Experience luxury and convenience at Pullman Zamzam Madina. Book your stay now for an unforgettable experience.

Important information:

Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MED

Location

Guest Reviews

8.5
Based on 16697 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
A
Alidjan • solo_traveller • nl
8
Pros:

De geweldige uitzicht vanuit mijn kamer naar de qumbet (Al Haram). Haram zeer dichtbij en de winkels. Alles was op een kleine loopafstand

Cons:

Niets

2026-09-19 • via Nuitee
B
BADAR ABBAS • extended_group • gb
10
2026-09-19 • via Nuitee
M
Mtahir2003pk • solo_traveller • ae
10
2026-09-19 • via Nuitee
O
OSMAN ZAHID • extended_group • sa
10
It was great .. just one thing paying fir hotel is no problem but paying seprately for parking is not good
Pros:

Location was good

Cons:

Nothing

2026-09-19 • via Nuitee
M
Mehad • couple • so
9
Very nice I recommend it
Pros:

It was nearest or next to Haram

Cons:

The staff was Too busy and also the Emergency test teams the way they handle it was no good but that was out of control hotel management

2026-09-19 • via Nuitee
M
MUHAMMAD HAMZA • solo_traveller • pk
10
2026-09-19 • via Nuitee
S
Salehur • couple • gb
7
It was a nice stay, decent room service food. Reception/ lobby staff were very helpful. Atrium Cafe on the ground fl
Pros:

The hotel is very close to the masjid, literally two minutes walk

Cons:

N/A

2026-09-19 • via Nuitee
M
Mohamed • solo_traveller • sd
8
2026-09-19 • via Nuitee
M
Majda • extended_group • be
10
2026-09-19 • via Nuitee
A
Aisha • solo_traveller • ng
10
2026-09-18 • via Nuitee
M
Muhammad • couple • ng
8
2026-09-18 • via Nuitee
Z
Zlatko • couple • ba
10
Pros:

Top location breakfast is good staff is too friendly

Cons:

None

2026-09-18 • via Nuitee
A
Awatif • couple • kw
10
كانت إقامة جميلة ومريحة
Pros:

كل شي في الفندق جميل ومريح

Cons:

لا يوجد

2026-09-18 • via Nuitee
Z
Zahia • extended_group • dz
7
Correct
Pros:

Propriété

Cons:

La chasse des toilettes souvent en panne

2026-09-18 • via Nuitee
A
Ahmed • couple • sa
8
Pros:

ممتازه

Cons:

موظف الاستقبال

2026-09-18 • via Nuitee
H
Huda • solo_traveller • au
9
Pros:

Nice staff, big rooms, lots of lifts

Cons:

Location is close to the Haram but not so close to the ladies prayer areas so I might book an easier access to the women's side next time. Toilet hose kept leaking

2026-09-18 • via Nuitee
A
Awatif • extended_group • kw
10
كانت إقامة جميلة ومريحة
Pros:

كل شي في الفندق جميل ومريح

Cons:

لا يوجد

2026-09-17 • via Nuitee
B
Brahim • solo_traveller • mr
9
Pros:

L'emplacement
Le personnel au resto

Cons:

Rien

2026-09-17 • via Nuitee
K
Khalil • couple • au
10
Pros:

Very helpful staff and generous. Make you feel comfortable all the time

2026-09-17 • via Nuitee
B
Brahim • solo_traveller • mr
9
Pros:

L'emplacement
Le personnel surtout au resto

Cons:

Rien

2026-09-17 • via Nuitee