Room & Go by Lince

Hotels
8.6 (520 reviews)
Rua da Mãe de Deus 20 , Ponta Delgada , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Clean environment
Comfortable rooms
Helpful staff
Convenient location
Cons:
Street noise
Slow invoice processing

Categories

Cleanliness
8.29
Many reviews noted that the environment was clean, though there were some complaints about street noise that affected the overall perception.
Service
9.06
Overall, guests appreciated the helpfulness and friendliness of the staff, which positively influenced the experience.
Location
9.1
The location was frequently described as central and convenient, making it a highlight for many guests.
Room Quality
8.55
Guests commented positively on the room cleanliness and comfort, although a few reviews indicated issues with noise.
Amenities
8.58
The amenities received positive mentions, particularly the communal kitchen and the comfort of the beds.
Value for Money
8.64
Numerous guests remarked on the good value for the price paid, indicating satisfaction.
Food and Beverage
8.09
Food options received less direct mention, but the mention of a kitchen suggested basic provisions were adequate.
Overall Experience
8.47
The overall sentiment was very positive, suggesting satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation: Thomas Place in Ponta Delgada provides a luxurious stay with rooms featuring flat-screen TVs and private bathrooms. Spectacular Views: Some units offer stunning views of the sea or garden, enhancing your overall experience. Convenient Location: Situated just 3.2 km from João Paulo II Airport and 1.3 km from Portas da Cidade, Thomas Place offers a convenient stay for travelers. Book your stay now to experience luxury and comfort at Thomas Place in Ponta Delgada.

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
    People 13 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 520 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.09
Overall Experience: 8.47
M
Marcos couple es
9
2026-02-13 via Nuitee
A
Alexandre couple pt
10
Ótima opção em ponta delgada
Pros:

Excelente preço/qualidade

2026-02-13 via Nuitee
A
Alexandra couple pt
10
2026-02-10 via Nuitee
A
Anabela family_with_children is
10
Pros:

In general everything

2026-02-09 via Nuitee
O
Olena couple ua
8
2026-01-31 via Nuitee
O
Oksana extended_group de
9
Nicht schlecht.
Pros:

Das Hotel hat einen sehr guten Eindruck hinterlassen. Ein Aufenthalt ist definitiv zu empfehlen. Die Zimmer werden täglich gereinigt und befinden sich in einem gepflegten Zustand.

Cons:

Leider war der Aufenthalt mit einigen Mängeln verbunden. In der Küche war kein Herd vorhanden. Zudem lief während des Duschens Wasser aus der der Duschkabine, sodass der Badezimmerboden sehr nass wurde.

2026-01-30 via Nuitee
T
Tania couple pt
10
2026-01-29 via Nuitee
W
Willian couple pt
9
Confortável, aconchegante.
Pros:

Limpeza, organização, manutenção, novilha nao parece ser velha, silencioso,

Cons:

Falta de tomada na cabeceira da cama,

Cheiro forte na entrada do prédio até o elevador, parece ser de algum tipo de incenso que remete a mobília e prédio velho.

2026-01-28 via Nuitee
W
Willian couple pt
7
Atendeu minhas necessidades de maneira precária
Pros:

Limpeza, organização, silêncio e conforto.

Cons:

Água não esquenta o suficiente, tando do lavabo quanto a do chuveiro,

Suporte para o chuveiro da parede lateral quebrado, não dando opção de direcionar o jato de água para a parede..,

Porta do Box não isola a água do lavabo, água que bateu na porta de vidro inundou a área do lavabo.

Cheiro muito forte (talvez de incenso, remetendo também a prédios com mobília velha) logo na entrada do hotel até o elevador…

Falta de tomadas mas cabeceira da cama…

Ps. Esta é segunda estadia minha no local, na primeira apenas a falta das tomadas na cabeceira das camas e o cheiro forte na entrada do prédio me incomodaram, já nesta os problemas no banheiro tornaram a estadia bem desconfortável.

2026-01-28 via Nuitee
Q
quintas solo_traveller pt
10
Pros:

Eu gostei do quarto, do ambiente, lazer.

Cons:

Eu gostei de tudo.

2026-01-27 via Nuitee
L
LadyGluss solo_traveller pt
9
2026-01-26 via Nuitee
J
Joana solo_traveller pt
10
2026-01-26 via Nuitee
E
Eládio couple pt
10
2026-01-23 via Nuitee
T
Teixeira solo_traveller pt
8
Perfeito para qualidade-preço.
Pros:

Ter uma boa relação qualidade preço. Estava tudo limpo, o quarto era espaçoso, o ar condicionado funcionava, a casa de banho estava ok, água era quente.

Cons:

Apenas dar o alerta à limpeza para ter atenção ao estado das toalhas deixadas na casa de banho. Uma das toalhas estava com um buraco, mas estava limpa.

2026-01-23 via Nuitee
F
fernando couple pt
8
2026-01-20 via Nuitee
I
Inercia couple es
9
centrico
Pros:

muy centrico y sin ruidos

2026-01-20 via Nuitee
G
Gisele Silvani extended_group pt
9
2026-01-20 via Nuitee
D
Daniela_Ferreira couple pt
10
2026-01-20 via Nuitee
M
María del Rosario couple es
7
Agradable.
Pros:

Ubicación muy buena. Calle tranquila de noche, sin ruido. Muy limpio y personal de limpieza agradable.

2026-01-20 via Nuitee
E
Elisabetta Maria couple it
9
Consiglio vivamente l’alloggio.
Pros:

Staff cortese. Camera pulita e facilmente accessibile.

2026-01-19 via Nuitee