Room & Go by Lince

Hotels
8.6 (611 reviews)
Rua da Mãe de Deus 20 , Ponta Delgada , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Clean environment
Comfortable rooms
Helpful staff
Convenient location
Cons:
Street noise
Slow invoice processing

Categories

Cleanliness
8.29
Many reviews noted that the environment was clean, though there were some complaints about street noise that affected the overall perception.
Service
9.06
Overall, guests appreciated the helpfulness and friendliness of the staff, which positively influenced the experience.
Location
9.1
The location was frequently described as central and convenient, making it a highlight for many guests.
Room Quality
8.55
Guests commented positively on the room cleanliness and comfort, although a few reviews indicated issues with noise.
Amenities
8.58
The amenities received positive mentions, particularly the communal kitchen and the comfort of the beds.
Value for Money
8.64
Numerous guests remarked on the good value for the price paid, indicating satisfaction.
Food and Beverage
8.09
Food options received less direct mention, but the mention of a kitchen suggested basic provisions were adequate.
Overall Experience
8.47
The overall sentiment was very positive, suggesting satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Accommodation: Thomas Place in Ponta Delgada provides a luxurious stay with rooms featuring flat-screen TVs and private bathrooms. Spectacular Views: Some units offer stunning views of the sea or garden, enhancing your overall experience. Convenient Location: Situated just 3.2 km from João Paulo II Airport and 1.3 km from Portas da Cidade, Thomas Place offers a convenient stay for travelers. Book your stay now to experience luxury and comfort at Thomas Place in Ponta Delgada.

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
    People 13 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 611 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 8.09
Overall Experience: 8.47
C
Carmen • solo_traveller • pt
10
2026-05-08 • via Nuitee
M
Mosquera Taboada • couple • es
10
2026-05-08 • via Nuitee
G
Guylaine • couple • ca
8
Le gestionnaire etait vraiment disponible pour nous aider.
Pros:

Bon rapport qualité prix

Cons:

Quelques fourmis :)

2026-05-07 • via Nuitee
L
Lesia • solo_traveller • ua
3
Terrible service, I do not advise.
Pros:

Good bed.

Cons:

The hotel has very late check in. No personal inside. My code for entering hotel and room was wrong. Management does not read messages in chat. My room was occasionally opened by master key of cleaning staff but no one send me a right code. I cannot leave hotel from 4 pm till check out in the morning, because if doors will close I have no code to enter again. Wasn’t able to have a dinner or buy a water at least, because I was alone in the room. There wasn't any plain water to drink in the room. Personnel do not able even help you to call a taxi to the airport in the morning. Most terrible service for all my 15 years of traveling.

2026-05-05 • via Nuitee
M
Marlene • couple • pt
10
2026-05-05 • via Nuitee
J
Jose • solo_traveller • pt
8
2026-05-05 • via Nuitee
F
Fernando • solo_traveller • pt
7
Pros:

Gostei da facilidade do processo de chekin e checkout. Gostei da comunicação com os responsáveis. Considerando os bons preços gostei da habitação, e da limpeza em geral.

Cons:

Como quase em todos os hotéis este não é excepção e com alguma facilidade se ouve a pessoas nas outras habitações, principalmente a utilização da casa de banho.

2026-05-04 • via Nuitee
M
Maria • family_with_children • pt
10
Em casa, só reservando The Lince
Pros:

Excelente! Variado, completo, super fresco.

2026-05-04 • via Nuitee
I
Idalina Miranda • couple • pt
8
2026-05-04 • via Nuitee
M
Michel • couple • nl
8
Lince hotel is goed verzorgd en op loopafstand centrum
Pros:

We hadden een upgrade naar het Lince hotel. Incl ontbijt en dagelijks werd de kamer schoon gemaakt/ bedden opgemaakt. 20 min lopen naar het centrum.

Cons:

Beetje zoeken soms naar een parkeerplek, wel gratis overigens.

2026-05-04 • via Nuitee
¨Lenka • extended_group • cz
10
2026-05-04 • via Nuitee
K
Katerina • solo_traveller • pt
8
Upgrade do hotelu Lince
Pros:

Puvodne jsem ai rezervovala Room&Go by Lince a v den check inu jsem dostala upgrade do hotelu Lince. Skvele na tom je,ze v tom byla jiz snidane. Je to ovsem velky hotel pro duchodce a jak bych preferovala mensi ubytovani.

2026-05-04 • via Nuitee
C
Chiu • solo_traveller • us
10
2026-05-03 • via Nuitee
I
Ines • solo_traveller • pt
10
2026-05-03 • via Nuitee
I
Iria • couple • es
9
Buenas instalaciones y bien situado.
Pros:

Habitación amplia, buena cama.

Cons:

La decoración de la habitación

2026-05-03 • via Nuitee
P
Pedro • couple • pt
10
Estadia excelente
Pros:

Tivemos um free upgrade para o Lince Hotel e pequeno almoço incluído, hotel muito bom.

2026-05-03 • via Nuitee
F
FasoulasVeliky • solo_traveller • cz
10
Pros:

Bezplatny upgrade do hotelu The Lince se snidani, bazenem, spa. Stale vvdochazkove vzdalenosti do centra. Velmi pohodlne postele

2026-05-02 • via Nuitee
R
Ricardo • solo_traveller • pt
10
2026-05-01 • via Nuitee
C
Carreiro • solo_traveller • pt
10
2026-05-01 • via Nuitee
T
Tobias • couple • de
8
Alles super, empfehlenswert um ein zwei Nächte in Ponta Delgada zu verbringen
Pros:

Schlicht, einfach und modern. Super dass man selber einchecken kann und keine Rezeption erforderlich ist. Trotzdem Personal per Mail erreichbar und hilfsbereit- Z.B. Taxi bestellen

2026-05-01 • via Nuitee