Star Bay Hotel

Hotels
7 (489 reviews)
No.11&12, Jalan Permata 5, Taman Bukit Permata , Lumut , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Ironing service
Private check-in/check-out
Shared lounge/TV area
Fire extinguishers
CCTV outside property
24-hour security
See all facilities

Review Highlights

Pros:
Convenient location with many dining options
Friendly and helpful staff
Cons:
Noise from outside disturbed sleep
Cleanliness issues with bedding and towels

Categories

Cleanliness
5.75
Several reviews noted cleanliness but some mentioned issues with items like dirty pillows.
Service
7.75
Positive remarks about friendly staff and assistance during check-in.
Location
8.25
Proximity to dining options and convenience highlighted in multiple reviews.
Room Quality
6.25
Comfortable beds but issues with noise and room maintenance were mentioned.
Amenities
6.25
Some amenities are lacking, such as a functioning kettle and proper bathroom supplies.
Value for Money
7.25
Affordable prices noted, but some expectations regarding cleanliness were not met.
Food and Beverage
7.75
Many dining options nearby and convenience for meals were appreciated.
Overall Experience
6.75
Mixed feelings with both positive and negative aspects during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:56

Property Description

Convenient Location in Lumut
Enjoy free WiFi access throughout the property. Relax in the shared lounge and have a hassle-free stay with our 24-hour front desk services.

Comfortable Rooms
Unwind in rooms equipped with a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Selected rooms even feature a cozy seating area for your relaxation.

Nearby Airport
Located just 77 km away from Sultan Azlan Shah Airport, our hotel offers easy access for travelers.

Book your stay at Star Bay Hotel now and experience comfort and convenience at its best!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 489 reviews
Cleanliness: 5.75
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 6.75
N
Nur Athirah • couple • my
8
2026-03-14 • via Nuitee
A
Azman • family_with_children • my
7
Pros:

Bed big

Cons:

Sinki toilet sumbat, air penuh masa mandi

2026-03-06 • via Nuitee
H
HASHIM • extended_group • my
10
2026-03-01 • via Nuitee
Z
zainal abidin • couple • my
7
2026-02-26 • via Nuitee
S
Suraya • family_with_children • my
5
Pros:

The self check in system

Cons:

I ordered superior qeen room but no comforter provided. Ask the customer service, they said the staf forgot to put. Very disappointed

2026-02-24 • via Nuitee
S
syafiqah • extended_group • my
9
2026-02-24 • via Nuitee
M
Mohd Eddie • family_with_children • my
5
Pros:

Location.

Cons:

Tarnished bed sheet, broken headboard, poor maintenance

2026-01-29 • via Nuitee
H
HAIRUL AMRI • family_with_children • my
8
Pros:

Budget Friendly

2026-01-29 • via Nuitee
A
Abdul Hadi • extended_group • my
7
2026-01-29 • via Nuitee
M
Muhammad Syahsyamil • family_with_children • my
5
2026-01-27 • via Nuitee
N
NATNA • solo_traveller • my
7
2026-01-22 • via Nuitee
M
MU'AZ • family_with_children • my
9
Nope
Pros:

Room clean and good

Cons:

Overall OK, but a bit spoil because still hear bit noise sound from outside like a speaker disco at night from 8pm until 12am. From room B210.

2026-01-20 • via Nuitee
N
Nur Hafizan Bin • couple • my
7
2026-01-19 • via Nuitee
H
Hazahari • family_with_children • my
8
2026-01-19 • via Nuitee
M
Muhammad Ridzuan bin abdlullah • solo_traveller • my
6
2026-01-19 • via Nuitee
R
Rohayu • family_with_children • my
8
Selesa, bilik luas Dan sangat berpuas hati.
Pros:

Lokasi penginapan sangat mudah di cari,,depan jalan besar Dan kedai makan hanya di sebelah hotel.

Cons:

Tambah peti ais dalam family room.

2026-01-19 • via Nuitee
B
Banumathi • couple • my
1
2026-01-19 • via Nuitee
M
Mohd Zairudin • family_with_children • my
7
2026-01-18 • via Nuitee
Y
yaacob • solo_traveller • my
3
Pros:

Value for money, strategic location,near access for food,bank,

Cons:

Toilet smell bad like urine un wash for long time.damn showerhead like the hell,just a pipe not even showerhead,leaking toilet pipe.dirty at the wall,how come the sell the room so many defect..due that standard it was o.o.o room.as my experience as a hotelier

2026-01-18 • via Nuitee
A
Abdul Hadi • family_with_children • my
10
Pros:

Good location and easy check in/out

Cons:

Stairs very high 😄😄

2026-01-16 • via Nuitee