Star Bay Hotel

Hotels
7 (534 reviews)
No.11&12, Jalan Permata 5, Taman Bukit Permata , Lumut , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Ironing service
See all facilities

Review Highlights

Pros:
Convenient location with many dining options
Friendly and helpful staff
Cons:
Noise from outside disturbed sleep
Cleanliness issues with bedding and towels

Categories

Cleanliness
5.75
Several reviews noted cleanliness but some mentioned issues with items like dirty pillows.
Service
7.75
Positive remarks about friendly staff and assistance during check-in.
Location
8.25
Proximity to dining options and convenience highlighted in multiple reviews.
Room Quality
6.25
Comfortable beds but issues with noise and room maintenance were mentioned.
Amenities
6.25
Some amenities are lacking, such as a functioning kettle and proper bathroom supplies.
Value for Money
7.25
Affordable prices noted, but some expectations regarding cleanliness were not met.
Food and Beverage
7.75
Many dining options nearby and convenience for meals were appreciated.
Overall Experience
6.75
Mixed feelings with both positive and negative aspects during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:56

Property Description

Convenient Location in Lumut
Enjoy free WiFi access throughout the property. Relax in the shared lounge and have a hassle-free stay with our 24-hour front desk services.

Comfortable Rooms
Unwind in rooms equipped with a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Selected rooms even feature a cozy seating area for your relaxation.

Nearby Airport
Located just 77 km away from Sultan Azlan Shah Airport, our hotel offers easy access for travelers.

Book your stay at Star Bay Hotel now and experience comfort and convenience at its best!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 534 reviews
Cleanliness: 5.75
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 6.75
A
alex • solo_traveller • my
1
Cons:

Bilik kotor Dan tilam semua berbau gatal tidur

2026-07-17 • via Nuitee
S
Siti • couple • my
3
2026-07-15 • via Nuitee
S
Siti • solo_traveller • my
5
2026-07-15 • via Nuitee
A
Ayuwani • solo_traveller • my
10
Pros:

Sebelum datang risau juga dengan bilik sebab baca review kat google mostly bad review . Tapi bila sampai sangat berpuas hati . Staff banyak bantu . Bilik pun besar, luas, kemas & selesa .

Cons:

Cuma bising dengan bunyi motor . Sebab hotel berdepan dengan jalan besar and line internet tak ada . Mujur ada wifi .

2026-07-13 • via Nuitee
N
Nur Nabilah • family_with_children • my
6
2026-07-10 • via Nuitee
A
Amiruddin • solo_traveller • my
8
Pros:

Easy process

Cons:

Too near with mainroad, the sound from road sometimes annoyying

2026-07-08 • via Nuitee
S
Singer • solo_traveller • my
8
2026-06-29 • via Nuitee
F
Fadhli • solo_traveller • my
8
2026-06-24 • via Nuitee
W
WAN HAZUANI • family_with_children • my
5
Fair
Pros:

Harga murah di booking untuk family room

Cons:

Bau kurang menyenangkan.

2026-06-14 • via Nuitee
K
Khairi • solo_traveller • my
7
2026-06-14 • via Nuitee
M
Muhamad • extended_group • my
9
2026-06-11 • via Nuitee
M
MALIK • solo_traveller • my
3
2026-06-07 • via Nuitee
H
Hanif • family_with_children • my
8
2026-06-06 • via Nuitee
I
Ishak • solo_traveller • my
9
terbaik, sangat puas hati
Pros:

Sangat baik, bilik air puas mandi
terbaik

Cons:

tiada cermin utuk sikat rambut

2026-06-05 • via Nuitee
A
azrina • solo_traveller • my
5
Pros:

Bilik kurang kemas dn berhabuk, tv tk ada function, dalam bilik tk ada cermin, bilik air berbau, harap pihak hotel sedia maklum, Terima kasih

Cons:

Kebersihan

2026-06-05 • via Nuitee
G
Ganesh Raj • extended_group • my
7
2026-06-04 • via Nuitee
R
rashdan Sakuan • solo_traveller • my
9
2026-06-01 • via Nuitee
I
Ila • solo_traveller • my
3
Cons:

Kipas rosak, tempat Mandian rosak

2026-05-29 • via Nuitee
G
green • solo_traveller • my
7
2026-05-24 • via Nuitee
A
afy • couple • my
6
2026-05-21 • via Nuitee