Hotel Victoriano

Hotels
•
Independent
8.8 (75 reviews)
Boulevard de la Mar , Managua , NI
011-505-2568 2005

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Facilities

Free breakfast
Full-service spa
Free bicycles nearby
Area shuttle (surcharge)
Free beach club nearby
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rooms quality issues
Noise from nearby bars

Categories

Cleanliness
5
Mixed reviews on cleanliness with inconsistent feedback.
Service
8.3
Service was highly praised by guests for friendliness and attentiveness.
Location
8.7
Excellent location near key landmarks, but noise from nearby bars was a concern.
Room Quality
4
Rooms received negative feedback due to issues such as AC breakdown and low water pressure.
Amenities
7
Mixed feedback on amenities, with some guests praising the restaurant and others mentioning the lack of spa services.
Value for Money
7.5
Opinions varied on value for money, with some guests feeling the price was fair given the location.
Food and Beverage
7.3
Positive feedback on the restaurant services, with some guests suggesting more variety could be offered.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 12:12

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages at the full-service spa and make use of the 24-hour health club and outdoor pool for relaxation and fitness.

Delicious Dining and Exceptional Services
Experience Mediterranean cuisine at Vintage restaurant, enjoy room service, and savor a drink at the bar/lounge. With concierge services and complimentary breakfast, your needs are catered to.

Comfortable Accommodation and Premium Amenities
Stay in uniquely decorated guestrooms with heated floors and premium bedding. Benefit from free Wi-Fi, cable TV, and daily housekeeping. Featured amenities include a business center and luggage storage.

Book now for a beachside getaway at Hotel Victoriano, steps away from San Juan del Sur Beach!

Important information:

* Pool access available from 7:00 AM to 7:00 PM.
* Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.8
Based on 75 reviews
Cleanliness: 5
Service: 8.3
Location: 8.7
Room Quality: 4
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.3
Overall Experience: 8
R
Raul • solo_traveller • pa
3
2025-10-16 • via Nuitee
A
Alejandro • couple • ni
10
2025-10-13 • via Nuitee
• couple • ni
9
Buen descanso
Pros:

Bien el desayuno

Bien la ubicación

Cons:

Nada todo estaba bien

2025-10-06 • via Nuitee
• solo_traveller • ca
5
Service/hotel do not live up to their high price. Would recommend looking for other options.
Pros:

Breakfast was fine. I ordered a boiled egg and toast. Not on the menu but it was cooked perfect for me. Waitress was ok, except for the fact that I had to go looking for someone to take my breakfast order. They were busy all talking amongst themselves at the bar. I felt I was interrupting them.
Room was clean and towels and sheets all smelled great. Good water pressure in shower. TV had many channels to watch in lots of different languages.

Cons:

Fridge in room VERY noisy. Room outdated but clean.
Check in and check out quite unfriendly. I appreciated (and drank ) the two small bottles of water in my room. I asked please for another at checkout and was told I would need to pay for a bottle of water. I was not expecting this response as the hotel is one of the more expensive in SJDS. DEFINITELY need a hospitality review with the staff.

2025-09-20 • via Nuitee
B
Body • couple • ni
10
Pros:

Muy bonito el local iel personal muy amistoso.

Cons:

Todo estaba muybien

2025-08-09 • via Nuitee
R
Rodriguez • family_with_children • ni
10
La crítica constituye a mejorar la calidad.
Pros:

La calidez de la atención del personal .

Cons:

El café. Creo que pueden mejorar en la calidad del café.
Di la sugerencia de monitores de brazalete con dispositivos de llamado en mesa , para no estar levantando la mano y esperar que alguien del personal vea la señal .

2025-08-04 • via Nuitee
B
Bayardo jose • family_with_children • ni
9
Pros:

Exelente uvicacion

Cons:

Las camas. Son duras

2025-07-23 • via Nuitee
O
Oscar • solo_traveller • ni
10
2025-07-12 • via Nuitee
M
melendez • couple • cr
10
Satisfecho con todo
Pros:

Su ubicación está excelente, muy cómodo y excelente personal.

2025-07-07 • via Nuitee
Z
Zuniga • young couple • ni
10
Exceptional
2025-07-07 • via Nuitee
M
Manny • young couple • us
6
Pleasant
2025-06-10 • via Nuitee
M
mario • family
10
Pros:

Staff are really friendly and attentive to guess. But, my room was terrible. The AC broke down in the middle of the night and water had low pressure

2025-03-27 • via Nuitee
S
Sheldon • family_with_children
8
Pros:

Received a call from the hotel 30 mins prior to arrival saying they were overbooked. When we arrived they were able to accommodate us with another room with a roll away bed for our daughter. They were very friendly and apologetic location is great, right on the beach. It is very loud at night since it is very close to the bars. If you are looking for locations it is fantastic, if your looking for quiet it might not be for you. Breakfast was a full breakfast off the menu which was great.

2025-02-16 • via Nuitee
L
Lisa
10
Recommend
Pros:

Great location and friendly staff. The restaurant was great too.

2025-02-15 • via Nuitee
C
Carmen • young couple • us
10
Place was warm and clean
Pros:

Very clean and the staff was nice and friendly

Cons:

It was under construction

2025-02-01 • via Nuitee
M
Minda
8
Pros:

Beautiful old building overlooking the ocean. The staff was great. They were extremely polite and helpful. The only issue for us was the noise during the night. There were some loud guests in the hallway and It sounded like someone was drilling above us until midnight. We had to get up at 5 so it ended up being a short night of sleep.

2025-01-27 • via Nuitee
V
Victor • family
10
Pros:

The staff is very friendly Ashlyn at front desk is very helpful spoke English she’s outstanding customer service great experience thank you

2025-01-24 • via Nuitee
M
MARITZA
4
Pros:

They dont have rooms available even if u have conf ##

2025-01-22 • via Nuitee
L
Larry
10
Pros:

Great location in heart of SJS,
Across from the beach. Food was excellent and very reasonable.

2025-01-18 • via Nuitee
M
Maritza • family
2
Pros:

Manager lie requested to pay a taxi driver $50 to take me to the beach addition to pay for towels since the hotel towels were only available for the pool and not for the beach. Manager’s husband is a taxi driver and wants the tourists to pay crazy amounts for the taxi besides the hotel has the transportation included or complementary without charge she indicated that the only way to go to the beach was by taxi. The hotel should be 1 to 2 stars but they claim the have 4 stars. Expedia advertising and great reviews for a poor service and lies once you get to the hotel
Don’t book this place, stay away / no beach access/ as they claim and charge as a 4 star hotel

2025-01-03 • via Nuitee