Palapas Ventana

Hotels
8.7 (33 reviews)
Km 9 Carretera el Sargento - La ventana , La Ventana , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
BBQ facilities
Hot tub/Jacuzzi
Massage services
Packed lunches
See all facilities

Review Highlights

Pros:
Great daily breakfast
Fantastic location
Beautiful buildings
Professional staff
Best food
Cons:
Limited parking
Expensive breakfast
No spa services
Rough beach terrain

Categories

Cleanliness
7.5
Guests appreciated the cleanness of the hotel.
Service
7.7
Staff friendliness and professionalism were highlighted. Some guests mentioned slight delays in service.
Location
8
The hotel's central and convenient location near key landmarks and amenities were praised by guests.
Room Quality
7.8
Rooms were spacious and comfortable, with minor complaints about maintenance issues.
Amenities
7.2
Guests found the amenities satisfactory, with some appreciating the gym and pool, while others wished for more services like a spa.
Value for Money
6.9
Opinions on the price varied, with some guests feeling it was high for the services provided while others found it reasonable given the location.
Food and Beverage
7.6
The quality of breakfast and restaurant services received positive feedback, with some guests suggesting more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:54

Property Description

Beachfront Paradise with Exciting Activities

On-Site Dive Shop and Free Water Sports: Enjoy kayaking, snorkeling, and sailing at no extra cost.

Rustic Bungalows with Modern Comforts: Each bungalow offers air conditioning, hammocks, and filtered drinking water.

Delicious Dining Options and Entertainment: Indulge in traditional Mexican cuisine or American favorites at the on-site restaurant. Unwind at the bar or challenge friends to a game of Ping-Pong.

Escape to La Ventana for a memorable seaside getaway at Palapas Ventana.

Important information:

Please inform Palapas Ventana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 33 reviews
Cleanliness: 7.5
Service: 7.7
Location: 8
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.6
Overall Experience: 8
B
Bonnie friends
10
Pros:

This is a really wonderful place to stay! It’s right on the sea of Cortez with dreamy, sunrises and sunsets, the staff is lovely and helpful. The food is excellent, and the Palapas are charming with your own little deck and hammock, and they are quite large inside. Also the resort offers excellent excursions like boat and snorkel trips, paddleboards, and kayaks and more. I will definitely return.

2025-05-05 via Nuitee
W
W young couple us
9
We will visit again
Pros:

Great daily breakfast. Fantastic location

2025-04-29 via Nuitee
L
Laurelyn solo traveller us
9
beautiful and fun
Pros:

beautiful buildings, great staff including very professional boats and dive setup. best food. The orroyo setting may have blocked the wind a bit. This establishment was not focused on kite surfing so much as other aquatic activities, which I appreciated during my visit.

Cons:

That whole stretch of beach between the two towns is steep and pebbly, rough on the feet.

2025-03-23 via Nuitee
L
Laura-Jean friends
10
Pros:

We had a wonderful stay here. Perfect location, clean, friendly staff, and great food! With paddle boards and snorkel gear included, we could be out on the water as much as I wanted. It was a truly magical experience for some rest, and relaxation. Only challenge was when connecting to a 90 min zoom call, the WiFi didn’t sustain. I was kicked offline multiple times through the call. However, for other online work, it was sufficient enough. Would go back for sure!

2025-02-10 via Nuitee
S
Skylar family with young children us
10
Relaxing with plenty of opportunities to do fun things... if you want to "do" anything!
Pros:

The staff is what made this experience truly special. The facilities and location are excellent, but the staff was so kind, and so willing to be helpful. Each day the lead staff member on duty introduced themselves to us at breakfast and offered whatever support we needed. We didn't feel pushed to arrange anything, and we chose to have a very relaxing two days where we stuck around the grounds and to the beach.

Cons:

Nothing!

2024-04-15 via Nuitee
E
Elizabeth friends
8
Pros:

This property has easy beach access, a great restaurant and helpful staff.

2024-03-11 via Nuitee
C
Cameron young couple us
8
Very good
2024-02-27 via Nuitee
J
Jake solo traveller us
10
Awesome
Pros:

Spearfishing was a blast. Beautiful landscape and amenities.

Cons:

Did not have private bathroom, although had the option to upgrade.

2024-01-19 via Nuitee
K
Kyle partner
4
Pros:

Not worth the price. Shared bathrooms and showers, no towels, no shampoo, and despite requests, our view was blocked by a boat with a blinking light that was left on through the night. Restaurant on the property also had terrible service. We usually are not picky about our accommodations but we would not recommend this spot.

2023-12-13 via Nuitee
B
Bruce family with young children us
9
Superb
Pros:

Well run. Spotless, air conditioned units. Good restaurant onsite. Great staff. Lots of activities.

2023-08-28 via Nuitee
B
Benjamin group fr
7
Good
2023-07-10 via Nuitee
E
Eric young couple us
8
Very good
2023-06-30 via Nuitee
C
Claire young couple nl
10
Great for a few nights
Pros:

Great place for the weekend, clean rooms and facilities, friendly staff, beautiful view from pool and restaurant. Restaurant is nice too.

Cons:

Price/quality ratio is absurd considering you have a shared bathroom, showers, and spotty internet

2023-06-25 via Nuitee
P
Patrick friends
10
Pros:

Great stay.

Amazing food here at the restaurant! Best in La Ventana?

Casita was delightful and air conditioning worked perfectly.

Snorkel gear, sea kayak were great.
Only one working bike out of 5 so didn't get to use all the included amenities.

2023-05-01 via Nuitee
R
ricardo diaz santana family
10
Pros:

Muy Bonito lugar.

2023-04-26 via Nuitee
P
Paul young couple us
9
Superb
2023-04-26 via Nuitee
D
Donna young couple us
7
Good
2023-04-24 via Nuitee
D
Dee solo traveller gb
10
Exceptional
2023-01-06 via Nuitee
T
Travis
6
Pros:

Not a great value. Property looks tired.

2022-04-19 via Nuitee
M
Molly partner
10
Pros:

My boyfriend and I had a fantastic stay at Palapas!

The staff was attentive, welcome, friendly, and made everything so smooth for our needs. We arrived past the check in time and it was no problem. Breakfast was delicious and special requests such as a a vegetarian option were readily available. bottomless coffee.
We enjoyed fresh snapper for dinner that was caught right off shore in the evening. The Palapa that we stayed in was clean and had everything we needed- a little sink, fresh water, a comfy bed, screened porch and windows.
the overall space is really special and the perfect zone to relax in.

I would recommend this place in a heartbeat and cannot wait to go back again. What a special find!

2022-02-25 via Nuitee