Lagoon Residence @ Langkawi

Great people great service

Det var ett bra hotell med en härlig och ren pool, däremot kunde vi inte utnyttja stranden då det inte fanns något vatten så långt in utan var bara lera. Det var en arbetsplats jämte hotellet som störde det lugna ljudet emellanåt med. Sen fanns det ett gym, men det var tydligen privat, hade varit bra om det hade framgått i bokningen. Svårt också att veta öppettider på caféet som låg i angränsning till poolen då de stängde emellanåt. I vårt pris ingick inte frukost heller, så lite för dyrt för vad man fick tyvärr, men värt för poolen annars.

Çok eski bir bina, bu siteye yükledikleri görseller muhtemelen açıldıkları ilk seneye ait. Renovasyona ihtiyacı olan bir otel. Aldığı 4 yıldız hata ile verilmiş olabilir, 3* bir standart mevcut. Güzel olan şey deniz mazarakı bir odada kalmamızdı.

Nothing much around the facility, lagoon is muddy during the day, bug and mosquitoes get inside room.
I stayed over the water.
Air conditioner was cold
Shower floor was slippery

Unfreundliches Personal, kein Restaurant, Frühstück an der mlni Pool Bar (haben lieber verzichtet). Toiletten in der Lobby und am Pool immer ohne Toilettenpapier. Insgesamt eine ungepflegte alte Anlage, trotzdem 1 Stern

Outdated and poorly maintained property, staff are no where to see, poor air conditioning and no restaurant service.

Worst stay experience in my life so far. This property looked like a dead place. They took good 30 min to find my booking when I reached. Eventually agreed that it is there.
The hotel has zero maintenance. No facilities. No amenities. Restaurant closed. Nothing to eat and order. I won’t recommend this place to anyone.

De var kjempe koselig

Our room size was ok but it was out-dated and not very clean. There was no beach just mud. They should call it the mud beach resort. Wouldnt recommends.

지난주 금요일 부터 2박 숙박함. 1일차 금요일에 밤 10시에 도착했는데 수영장 앞에서 노래방 밴드에 때창으로 시끄러워 1차 항의하였으나, 11시에 끝난다고 해서 올라갔는데 11시에도 계속 함. 2차 항의 하러 내려가 숙소 바꿔 달라고 하자 12시에 끝난다고 숙소를 바꿔 줄 수 없다고 불친절로 일관 12시 넘어 음악소리는 멈추었으나 새벽 3시까지 수영장앞에서 술취한 사람들이 큰소리로 떠들고 있어 결국 4시 넘어 선잠자고 다음날 일정도 망침. 호텔스닷컴에 항의 하여도 현지에서 별 대응 안해준다고 함. 랑카위에서 3일 여행을 망침.

D scenery is good

周囲の環境は良いが、とにかくホテルが古く廃墟のよう。スタッフもやる気がない。部屋も含め全体的に汚い。庭も手入れがされていないため芝生は枯れているし、ホテルのあちこちにゴミが落ちている。プールもチェアは錆び付いてマットも汚いし、水面にはゴミが浮いている状態。歯ブラシもなく別料金を請求され、コーヒーについては最終日は部屋に用意されず、これまた追加料金。
隣のオンバック ヴィラ ランカウイホテルと大違い。４つ星だと思って予約をしない方がいい。二度と行かない。

Très
cher pour ce genre de prestation
Pas de wifi confort très sommaire

The property is in urgent need of a renovation. From walls that had water leaks and haven’t been repainted in decades to dirty pool mats to a “beach” that you can’t swim in, this was overall just a bit of a shock.

I thought room service menu is very high standard. All staff are very kind and helpful. The room has a small bed for kid is really nice.

Nice location.
Some room facilities were not working.
Toilet flush knob was faultyThe aircon was temperature control was

The property is in a very bad condition. Please do not stay here. Room was full of red insects which can bite.

This hotel need serious maintenance jobs.
It does not at all look like the images given in their website.I felt stupid and cheated with this booking. Wasted my money,time and spoilt our holiday mood.

The hotel is not well maintained. It is pretty worn out. bathrooms and faucets were old and leaky. Smell of mildew or dampness was annoying. The room was supposed to have two queen beds but it only had one queen bed and a single bed. The staff added a folding bed with a very thin mattress which was extremely uncomfortable. However, upon our complaint, they replaced the mattress with a better one.
The beach in front of the hotel is not swimmable due to thick layer of sediments covering the beach.
The so called Beach Resort lacked any dining or food service. No food or beverage available on the premises. The WiFi service was almost non-existent most of the time. The TV offered only 8 channels all in local language. Not a single English language programming.
In an nutshell, it barely offered the minimum necessities. Will never recommend this hotel to anyone. Although, on a positive note, the staff were very courteous and helpful.

It was such a waste of time,money and vacation time. Super regretting it.They never mentioned the beach is not suitable and is not proper for swimming.the location, cleanness and their service was awful.