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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Concierge service
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Shopping on site
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Dining Options and Swimming Pool: Oriental Crystal Hotel offers two dining options - Oriental Imperial for Chinese cuisine and Subarashi Restaurant for authentic Japanese dishes. Enjoy drinks and light meals at Solitaire Bistro Lounge and Lobby Bar.
Room Features: The spacious and elegantly decorated rooms and suites are equipped with air conditioning, flat-screen TVs, minibars, and en suite bathrooms with shower facilities. Some units offer stunning views of Kajang Hills or the city.
Convenience and Services: Relax by the semi-outdoor swimming pool or pamper yourself with a steam bath. The hotel also features a convenience shop, florist, and offers laundry and valet services. Friendly staff are available 24/7 for assistance with taxi hire and car rentals.
Book your stay at Oriental Crystal Hotel in Kajang for a memorable experience.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that renovations are currently taking place. As a result, the swimming pool is unavailable until further notice. The property apologizes for the inconvenience caused.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for MYR 90 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Slow check-in and the room was not well cleaned and had strong cigarette smell
very bad
very bad
Room size & amenities
Traffic flow around the hotel
the room was clean and big.
television channel was not good. not much channels. lighting is very dark
okay, just in the town area. Many foods around.
Old already, need maintenance.
Location was perfect. Surrounded by restaurants, amenities nearby.
Parking outside the hotel too dense.
Breakfast is good, variety of food.
No
The counter staff was courteous, efficient, and accomodating. I had a specific request that was optional but they worked hard to make sure it was fulfilled. They were very soft spoken and helpful, making cecking in and out a breeze.
The rooms are spacious albeit a bit dated. Everything was clean and in order. Well done, housekeeping!
Beds and pillows are comfortable and I slept through the night. The outstanding soundproofing also helped a lot.
The parking area is a bit hard to find.
Kajang are itself is quite hectic so the traffic around the area is not that stellar.
They had a power outage on 20th June in the morning, just as I was leaving to a funeral. No calls from hotel management nothing. Was forced to walk down 10 flights of stairs with all our baggage with zero help from staff. No apology or offer of anything.
Even dropped my specs during my decent and it came out. I asked them for help to fix it. They tried with a screwdriver but could not. So a bit of credit for that.
Power outage but zero help or info from hotel.
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