Oriental Crystal Hotel

Hotels
7.4 (410 reviews)
Lot 13, Jalan S10/3, Section 10, Off Jalan Bukit , Kajang , my
+60 19-307 9992

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.79
The room was not well cleaned and had a strong cigarette smell.
Service
8.26
The counter staff was courteous, efficient, and accommodating.
Location
8.3
Location was perfect. Surrounded by restaurants, amenities nearby.
Room Quality
6.75
The rooms are spacious albeit a bit dated.
Amenities
7.78
Room size & amenities were appreciated.
Value for Money
7.24
Standard quality for this hotel tier.
Food and Beverage
7.79
Breakfast had a good variety of food.
Overall Experience
7.26
A decent experience with notable pros and a few cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:55

Property Description

Dining Options and Swimming Pool: Oriental Crystal Hotel offers two dining options - Oriental Imperial for Chinese cuisine and Subarashi Restaurant for authentic Japanese dishes. Enjoy drinks and light meals at Solitaire Bistro Lounge and Lobby Bar.

Room Features: The spacious and elegantly decorated rooms and suites are equipped with air conditioning, flat-screen TVs, minibars, and en suite bathrooms with shower facilities. Some units offer stunning views of Kajang Hills or the city.

Convenience and Services: Relax by the semi-outdoor swimming pool or pamper yourself with a steam bath. The hotel also features a convenience shop, florist, and offers laundry and valet services. Friendly staff are available 24/7 for assistance with taxi hire and car rentals.

Book your stay at Oriental Crystal Hotel in Kajang for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that renovations are currently taking place. As a result, the swimming pool is unavailable until further notice. The property apologizes for the inconvenience caused.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.4
Based on 410 reviews
Cleanliness: 5.79
Service: 8.26
Location: 8.3
Room Quality: 6.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 7.26
J
Joe • family_with_children • au
6
Pros:

Staff were friendly and helpful

Cons:

Old hotel, very isolated, area want the beat

2026-08-06 • via Nuitee
T
TAN WEI YEE • extended_group • my
5
被员工欺骗
Pros:

不建议吃酒店的早餐

Cons:

不给收据

2026-08-02 • via Nuitee
W
Wan Nur Qamaliah • couple • my
7
Pros:

Aircond was function well

Cons:

Tv channels doesnt work

2026-06-14 • via Nuitee
M
Maheran • couple • my
7
Okey
2026-06-08 • via Nuitee
S
Saifuddin • family_with_children • my
8
2026-06-07 • via Nuitee
H
Harvin • solo_traveller • my
8
2026-05-28 • via Nuitee
Y
Yuvanes • solo_traveller • my
6
2026-05-27 • via Nuitee
L
Lucy Mary • solo_traveller • my
7
Pros:

Room are pleasant

2026-05-25 • via Nuitee
S
Sook • couple • my
10
2026-05-14 • via Nuitee
S
shakira • solo_traveller • my
1
Pros:

none

Cons:

checked in website pool is open but when i check-in they said pool is closed until further notice. then when i want to check-out they said pool is open start today. but no one tell me about this. wasted my money since my purpose of staying here coz they offered in website pool for kids. just imagine how frustrating the kids!

2026-04-26 • via Nuitee
L
Lee • family_with_children • my
8
2026-03-29 • via Nuitee
N
NURUL ANIZA • couple • my
9
Pros:

Great location

2026-03-13 • via Nuitee
Y
yee wen • family_with_children • my
10
2026-02-14 • via Nuitee
P
Phang • extended_group • my
10
2026-01-19 • via Nuitee
S
Subbraham • couple • my
4
2026-01-17 • via Nuitee
廷芃 • family_with_children • my
7
2026-01-04 • via Nuitee
S
Sudhagar • family_with_children • my
4
Pros:

Location

Cons:

Slow check-in and the room was not well cleaned and had strong cigarette smell

2025-12-08 • via Nuitee
M
mohd • couple • my
1
busuk
Pros:

very bad

Cons:

very bad

2025-12-07 • via Nuitee
K
Krishnar.muthukumarasamy • couple • gb
9
2025-12-03 • via Nuitee
H
hapizan • family_with_children • my
10
2025-12-03 • via Nuitee