Hotel Trio Indah 2

Hotels
7.8 (310 reviews)
Jalan Brigjen Slamet Riadi 1-3 , Malang , id
+62 341 359083

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast options
Cons:
Dusty rooms
Maintenance issues
Inconsistent amenities

Categories

Cleanliness
6.69
Several mentions of dusty or musty rooms and unkempt conditions.
Service
8.66
Friendly staff noted in multiple reviews.
Location
8.7
Central location with good access to food and attractions.
Room Quality
7.15
Inconsistent quality; some amenities reported as broken or inadequate.
Amenities
7.18
Some positives like air conditioning, but issues noted with cleanliness and maintenance.
Value for Money
8.14
Generally seen as good value despite some issues.
Food and Beverage
7.69
Breakfast mentioned positively but lackluster choices reported.
Overall Experience
8.16
Mixed feelings; positive aspects balanced by major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:07

Property Description

Convenient Location
Hotel Trio Indah 2 in Malang offers a prime location just minutes away from Malang City Square and Olympic Garden Mall, making it the perfect base for exploring the city.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, free WiFi, and complimentary afternoon tea and snacks, ensuring a cozy stay for all guests.

Excellent Services
Enjoy the convenience of 24-hour front desk assistance, room service, and on-site facilities like meeting rooms and free parking during your stay at Hotel Trio Indah 2.

Book your stay now at Hotel Trio Indah 2 for a memorable and hassle-free experience in Malang!

Important information:

Please note that a 50% deposit is required to secure the reservation. The property will contact guests directly with payment instructions.

Guests staying from 1 - 30 November 2017 are entitled to free daily all-you-can-eat dinner for 2 people. The offer is not applicable on Sundays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 310 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.16
M
Marine • couple • fr
7
Pros:

L’hôtel est assez grand et dispose de beaucoup de chambre
Le personnel est accueillant
Les chambres auraient besoin d’un bon rafraîchissement / rénovation mais c’est correct et surtout le lit est très grand et confortable

2026-08-29 • via Nuitee
C
Celia • solo_traveller • es
9
2026-08-26 • via Nuitee
T
Tan • solo_traveller • sg
7
2026-08-20 • via Nuitee
R
Rosa • solo_traveller • es
9
2026-08-20 • via Nuitee
J
juan carlos • solo_traveller • es
7
2026-08-18 • via Nuitee
L
LeM • solo_traveller • de
9
2026-08-18 • via Nuitee
A
Ander • extended_group • es
5
Pros:

-

Cons:

Esta muy deteriorado. Necesita renovar las habitaciones
Baño muy viejo
Habitación sin ventana al exterior. Tiene ventanas al pasillo.

2026-08-16 • via Nuitee
D
D’arbigny • couple • fr
10
2026-08-16 • via Nuitee
M
martina • family_with_children • it
10
Pros:

Un bel hotel, elegante.
Camere pulite e spaziose con tavolo, sedia, bollitore caffè tè acqua. Letto comodo e camera pulitissima.
Colazione con molti cibi quasi tutti asiatici e frutta.
Posizionato bene per vedere Malang a piedi con una breve camminata.
Vicinissimo c’è una pizzeria degna di nota il Cotaslice, segnatelo perché fanno una pizza buonissima e sono dei giovani molto simpatici !

2026-08-11 • via Nuitee
P
pinto coelho • extended_group • pt
10
2026-08-09 • via Nuitee
F
Francesca • couple • it
9
Tutto perfetto
Pros:

Hotel pulito e accogliente. Se necessario c’è anche il servizio lavanderia e stireria e volendo organizzano anche tour per visitare il Monte Bromo.

2026-08-07 • via Nuitee
J
Jens • solo_traveller • de
6
Pros:

Lage

Cons:

Flure waren oft schmutzig/ Wasser lief schlecht ab/ Zimmerreiniigung dürftig /

2026-08-06 • via Nuitee
G
George • couple • gb
8
Great short malang trip for bromo
Pros:

Great short stay hotel for bromo and exploring a bit of malang for a couple of days. Comfy bed. Good breakfast. Good shower pressure and temp. King staff

Cons:

Everything is a bit dated. Bathroom shower doesn’t drain very well. Nothing awful to say! We were phoned in the room to remind us breakfast was finishing soon which was kind in a way as we didn’t miss breakfast, but also frustrating if you wanted a lie In.

2026-08-06 • via Nuitee
M
Miguel Ángel • extended_group • es
1
stolen cash and personal ID after check out
Pros:

the staff at reception

Cons:

I stayed at this hotel for one night on August 1st in Room 119. Unfortunately, when I checked out, I accidentally left my document holder underneath the room’s landline telephone. It contained my personal documentation ID and exactly €280 in cash.

As soon as I realized my mistake, I returned to the hotel. The receptionist was very kind and helpful, and she contacted the staff member who cleaned Room 119 that day. I was informed that nothing had been found.

The document holder was left in a very specific place underneath the telephone and could not simply disappear. It is impossible to believe that it was not found during the cleaning process. The cash and my belongings were not reported through the hotel’s lost-and-found procedure, and I believe whoever cleaned my room kept it.

I would like this matter to be escalated to the hotel management for a proper internal investigation. I expect the hotel to review who had access to Room 119 after my departure, investigate the incident thoroughly, and provide me with a clear explanation and an appropriate solution.

This situation has been very disappointing, as losing important personal documents and a big amount of cash (280€ = 5,8 million IDR) has caused me considerable stress. I hope the management treats this complaint seriously and contacts me to resolve the matter. I have attached a photo of the personal ID document where my cash was placed as well.

2026-08-03 • via Nuitee
A
Audrey • solo_traveller • ca
8
Pros:

Nous avons bien aimé l'hôtel et surtout le bidet avec eau tiède/chaude haha. L'emplacement était très bien! Distributeur d'eau à volonté dans le corridor.

Cons:

Je n'ai rien à mentionné

2026-07-25 • via Nuitee
C
Christophe Leclere • solo_traveller • be
8
Comfortable beds. Good location.
Pros:

Very comfortable bed, pillows and clean bedsheets.
Water cooker with tea, coffee and water, small fridge, closet to put in clothes.
Good wifi connection, good restaurants in the area.
Big supermarket across the street.
Easy check in and check out.
Clean towels, even toothbrushes provided.

Cons:

The doors could use a paint job.
Even though there was a room with a window, I kept the curtains closed.

2026-07-23 • via Nuitee
A
Amin • solo_traveller • it
7
2026-07-19 • via Nuitee
D
Dominika • couple • pl
7
2026-07-16 • via Nuitee
D
Daniel • solo_traveller • es
10
2026-07-15 • via Nuitee
B
Bhakfi • solo_traveller • id
10
Pros:

Dekat kota

Cons:

Agak kotor dikitt

2026-07-13 • via Nuitee