Frota Palace Hotel

Hotels
8.1 (305 reviews)
Rua Tiradentes, 1104 , Macapá , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Extra charges for late checkout

Categories

Cleanliness
6.48
Some guests reported issues with cleanliness, such as dirty bathrooms.
Service
8.95
Many reviews highlight the helpfulness and friendliness of the staff.
Location
8.99
Guests appreciate the central location and accessibility of nearby attractions.
Room Quality
7.94
Rooms are generally comfortable, but some had specific complaints about pillow comfort.
Amenities
7.97
The hotel is pet-friendly and has a good breakfast, but some amenities were lacking.
Value for Money
7.43
Pricing could be seen as high due to extra charges for late checkout.
Food and Beverage
8.98
Breakfast is well-rated, with diverse and plentiful options.
Overall Experience
8.05
Overall, guests have had positive experiences but mentioned some inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 14:25

Property Description

Central Location:
Located in the heart of Macapá, Frota Palace Hotel is perfect for both business and leisure travelers. Enjoy easy access to key attractions and conveniences in the city.

Comfortable Accommodation:
Relax in our air-conditioned rooms featuring modern amenities such as cable TV, minibar, and direct call telephone. Refresh in the private bathrooms with a rejuvenating shower.

Convenient Services:
Benefit from our cyber café, 24-hour front desk, and dine at the hotel's restaurant offering delicious breakfast and dinner options.

Ready to experience the best of Macapá? Book your stay at Frota Palace Hotel now for an unforgettable visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 305 reviews
Cleanliness: 6.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 8.98
Overall Experience: 8.05
K
Keila • solo_traveller • br
9
Recomendo.
Pros:

Gostei da organização e limpeza.

Cons:

Nada a destacar

2026-03-28 • via Nuitee
A
Arno • family_with_children • fr
8
Très bien
Pros:

Réception 24/24. Bon emplacement et propre

Cons:

...

2026-03-28 • via Nuitee
C
Christine • solo_traveller • gf
9
Pros:

Petit déjeuner emplacement

Cons:

La salle de bain pas d’eau chaude

2026-03-27 • via Nuitee
R
Roberta DeSouza • solo_traveller • br
10
2026-03-23 • via Nuitee
E
Eduardo • couple • br
8
2026-03-22 • via Nuitee
A
Anouch • couple • fr
8
2026-03-18 • via Nuitee
F
Fagner • couple • br
9
Próximo do forte e centrinho
Pros:

A localozação bem próximo ao forte é excelente

Cons:

Nada a reclamar

2026-03-09 • via Nuitee
A
Azanza • family_with_children • mq
6
Peu mieux faire
Pros:

Le petit déjeuner était plutôt bon et varié.
L'emplacement central de l'hôtel
Personnel souriant et sympathique

Cons:

La literie, les lits étaient tous bancales
Les robinets de la salle de bain pas pratique.
Il y a des artisans qui se sont mis à côté de notre fenêtre pendant 2 jours pour couper du carrelage. Ce n'était peut-être pas la faute de l'hôtel mais ça nous a bien gâché le séjour.
Le ménage laisse un peu à désirer

2026-03-08 • via Nuitee
F
Fábio • couple • br
8
2026-03-06 • via Nuitee
R
Rodrigue • solo_traveller • gf
7
2026-03-05 • via Nuitee
R
Rodrigue • solo_traveller • gf
7
2026-03-05 • via Nuitee
A
Admilson Oliveira • extended_group • br
10
Muito boa
Pros:

Hotel simples mas com um time bem atenciosos, quarto simples mas confortáveis

Cons:

Não tem convenciência

2026-02-28 • via Nuitee
E
Erika • extended_group • br
8
2026-02-27 • via Nuitee
F
Fabienne • extended_group • gf
5
Séjour très moyen voire décevant.
Pros:

La localisation est parfaite, au centre ville et proche de tout. Si le buffet pour le petit déjeuner était copieux, il ne correspondait pas à mes habitudes alimentaires ( pas de thé noir ou de céréales de grande qualité entre autres ) et j'ai un peu souffert de ce côté-là ! Néanmoins, après qques jours, le personnel a fait un effort et ils se sont approvisionnés en thé noir ! Ce qui m'a surpris aussi c'est que sur un séjour d'une semaine, le ménage n'a été fait qu'une fois et à ma demande ; je ne connais pas le Brésil mais je m'attendais à un meilleur service de ce côté-là et au regard du prix...

2026-02-23 • via Nuitee
E
Eugene • couple • gf
6
Cher pour la prestation fournie
Pros:

Rien

Cons:

Équipements vieillissants

2026-02-23 • via Nuitee
W
Wlainer • solo_traveller • br
8
2026-02-11 • via Nuitee
M
Marlucio • couple • gf
7
Pros:

Personnel très aimable

Cons:

Difficulté à obtenir une facture après règlement du séjour.

2026-02-09 • via Nuitee
O
Oliveira • extended_group • fr
6
2026-02-08 • via Nuitee
M
Maria do Carmo • solo_traveller • br
8
Relação custo-benefício boa.
Pros:

Localização

Cons:

Faltou um espelho no quarto e o chuveiro poderia ser melhor.

2026-01-27 • via Nuitee
G
Gilda • couple • br
10
Pros:

Ótimo custo benefício, funcionários atenciosos, boa localização, café da manhã bem gostoso.

2026-01-27 • via Nuitee