BP Grand Tower Hotel

Good location and cheap. Near to all the malls and eateries.

Poor check in experience

Nothing

Good position nice pool decent room

The furniture is old including the toilet door and the shelf , cupboard. No renovation done. Overall is average and the price is value for money. Is about 8-10 minutes walk to lee garden night market and eating restaurants.

Room condition not good.

Too old building need to renovation

Need to renovate.

Full of dining shops around

Could do better

The property is very dated .You can hear noise in the hallways. No coffee or tea provided which i found very poor by the hotel .

Location is good. Hotel is old but suffice for a short trip. Everywhere is walkable within 800m else tuk tuk or grab is easily available. 7/11 is a stone throw away. Good eateries n massage shops nearby.
Thank you!

Nice place to stay

I got the deluxe room which was more like a suite. Very large and very clean. The hotel is dated but not shabby except for the breakfast room. That room could use a good sprucing up. Very good location.

This hotel was only a notch better than a military camp. Everything about hospitality sucks there! I stayed there because i have no choice. Yes, TV programmes was bad and very poor telecast. Housekeeping was shirty and i have to clean the room myself after they cleaned. Unless you are single, please use another hotel if you have kids and your wife will give you no peace if you stay there. I seldom complain about rooms as i am a frequent traveller but this one was bad.

Very good location, just a few minutes to Lee garden and train station.

The hotel is pretty decent, the cleanliness is not the best but acceptable, and the location is very good to explore the major shopping malls and massage area.

The only thing I felt disappointed about was how the management handled my booking issue, even though it was clearly shown that my booking should come with breakfast instead of asking me to pay separately.

I had explained and shown the hotel receptionist regarding my booking procedure and what was being listed under the hotel room booking. The hotel receptionist even agreed that my booking should come with breakfast because they only stated this option " breakfast $0" as an option for me to click and pay.

So the staff was nice, and she helped me clarify with her management that it was late already, and she said she would follow up with me before 630 a.m.But in the end, I didn't receive any follow-up or call until the next day, and I just went ahead for my breakfast the next day, and I was told to pay because their management disapproved of giving me the breakfast.

I dont mind having to pay extra for the breakfast, but I believe nobody wishes to feel shortchanged or misled, especially since I booked 3 rooms for my family. The hotel could have handled it with a better resolution instead of not giving me any answers.

Toilet not clear enough and no safe box.

Ok

Good