Hotel San Juan

Hotels
5.7 (90 reviews)
5 de febrero 196 colonia san carlos , Guadalajara , mx

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Children allowed

Facilities

Family rooms
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Outdoor furniture
CCTV outside property
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Bad room condition
Limited amenities

Categories

Cleanliness
2.85
Multiple reviews mentioned poor cleanliness with cockroaches and dirty rooms.
Service
8.81
Most reviews praised the friendly and helpful staff.
Location
8.35
The location was generally described as good.
Room Quality
3.31
Rooms reported to be in bad condition with issues like water leaks, smell, and overall degradation.
Amenities
4.34
Limited amenities were reported, including issues with the lack of Wi-Fi and TV service.
Value for Money
7.3
Some guests felt it was cheap but not worth it due to poor conditions.
Food and Beverage
5.35
No reviews specifically mentioned food and beverage quality.
Overall Experience
5.32
General sentiment was more negative overall due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Convenient Location
Hotel San Juan, located in Guadalajara, offers a prime location just 10 minutes away from the city centre. Explore the vibrant surroundings with ease.

Modern Amenities
Enjoy the convenience of free WiFi available throughout the entire property. Relax in rooms equipped with a TV and a private bathroom for your comfort.

Exceptional Service
Experience hospitality at its best with a 24-hour front desk ready to assist you during your stay. Feel welcomed and taken care of at Hotel San Juan.

Book your stay at Hotel San Juan now to enjoy a comfortable and convenient experience in Guadalajara.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.7
Based on 90 reviews
Cleanliness: 2.85
Service: 8.81
Location: 8.35
Room Quality: 3.31
Amenities: 4.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 5.32
A
Alexis • family_with_children • mx
10
Pros:

Staff excepcional

Cons:

No TV

2026-02-14 • via Nuitee
K
Karl Eberhard • solo_traveller • ca
8
Pros:

It is a clean and rustic old hotel in walking distance to the big cathedral! The hotel is Spanish style. Very good value !

Cons:

The reception is very helpful and friendly.

2026-01-31 • via Nuitee
A
Arq. Carlos Daniel • solo_traveller • mx
3
Hotel para descanso, no apto para delicados.
Pros:

La ubicación , si hay agua caliente, personal muy amable .

Cons:

No coinciden las fotos con el hotel .

2026-01-26 • via Nuitee
S
SALVADOR • family_with_children • mx
10
Pros:

Todo

2026-01-16 • via Nuitee
C
Cinthya Janahi • extended_group • mx
1
Cons:

Las toallas estaban rotas, el papel del baño no estaba nuevo, solo me dieron 3 jabones, no había shampoo

2026-01-15 • via Nuitee
S
soto • family_with_children • mx
1
Pésimo hotel
Cons:

Pésimo hotel las.fotos.no.es lo.que es,no saben limpiar las habitaciones muchas cucarachas ni los.ventiladores sirven ni las lámparas el trato pésimo

2026-01-08 • via Nuitee
R
Rolando • solo_traveller • mx
7
2026-01-06 • via Nuitee
G
Guadalupe • family_with_children • mx
1
Cons:

La higiene de la habitación

2026-01-02 • via Nuitee
I
IvanMaldonado • couple • mx
5
Pros:

personal muy amable

Cons:

la limpieza de las habitaciones

2025-12-27 • via Nuitee
A
Andree • solo_traveller • mx
10
5 estrellas
Pros:

La gente súper linda!!!!! Atmósfera tranquilita y de privacidad :p!!!!!

Cons:

Nada!!!!!

2025-12-26 • via Nuitee
D
Daniel • family_with_children • mx
4
Pros:

El trato

Cons:

Em no lose.

2025-12-25 • via Nuitee
D
davies • solo_traveller • mx
5
Only a good place if you are really stuck for a place to stay, or an emergency cheap accomodation
Pros:

Friendly staff, helpful and polite. I liked the fact that when you leave the hotel to go out they have a policy that you give the person at the front desk your room key, to prevent you from losing it, and then when you return they give it back to you so you don't lose the key.

Cons:

I was a bit noisy a couple of times with guests leaving and returning late at night. The electrical outlets in the room were OLD and you can't charge a laptop properly, no 3 prong electrical outlets, the internet was week and unstable, so hard to work online if you do.

2025-12-19 • via Nuitee
E
Estrada A. • solo_traveller • mx
1
Pros:

Nada, la tasa de baño fugaba agua, no habia servicio de television ni de Internet

2025-12-09 • via Nuitee
S
SALVADOR • family_with_children • mx
6
2025-12-02 • via Nuitee
C
Carlos Michel • family_with_children • mx
10
Pros:

Todo

2025-11-29 • via Nuitee
C
Cesar • solo_traveller • mx
1
2025-11-24 • via Nuitee
G
Garcia Rodriguez • couple • mx
1
Decadente.
Pros:

La ubicaciones buena

Cons:

Habitaciones súper deficientes, parece que se está cayendo a pedazos dicho “hotel” todo mugroso, y apestoso a sucio, ni limpian las recámaras, menos la ropa de cama.

2025-11-13 • via Nuitee
C
Carlos Michel • family_with_children • mx
9
2025-11-13 • via Nuitee
P
Preciado • family_with_children • mx
10
2025-11-11 • via Nuitee
L
liliana • solo_traveller • mx
4
No apto para delicados.
Pros:

El precio para móviles

Cons:

La limpieza en baños y camas. TV dañadas. Lo digo en plural, porque amablemente me cambiaron de cuarto. El segundo que me asignaron la puerta caída, con fugas en el lavabo, sin agua caliente y la cama sucia (pelos y manchas).

2025-11-11 • via Nuitee