Hotel San Juan

Hotels
5.7 (90 reviews)
5 de febrero 196 colonia san carlos , Guadalajara , mx

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Children allowed

Facilities

Family rooms
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Outdoor furniture
CCTV outside property
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Bad room condition
Limited amenities

Categories

Cleanliness
2.85
Multiple reviews mentioned poor cleanliness with cockroaches and dirty rooms.
Service
8.81
Most reviews praised the friendly and helpful staff.
Location
8.35
The location was generally described as good.
Room Quality
3.31
Rooms reported to be in bad condition with issues like water leaks, smell, and overall degradation.
Amenities
4.34
Limited amenities were reported, including issues with the lack of Wi-Fi and TV service.
Value for Money
7.3
Some guests felt it was cheap but not worth it due to poor conditions.
Food and Beverage
5.35
No reviews specifically mentioned food and beverage quality.
Overall Experience
5.32
General sentiment was more negative overall due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Convenient Location
Hotel San Juan, located in Guadalajara, offers a prime location just 10 minutes away from the city centre. Explore the vibrant surroundings with ease.

Modern Amenities
Enjoy the convenience of free WiFi available throughout the entire property. Relax in rooms equipped with a TV and a private bathroom for your comfort.

Exceptional Service
Experience hospitality at its best with a 24-hour front desk ready to assist you during your stay. Feel welcomed and taken care of at Hotel San Juan.

Book your stay at Hotel San Juan now to enjoy a comfortable and convenient experience in Guadalajara.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.7
Based on 90 reviews
Cleanliness: 2.85
Service: 8.81
Location: 8.35
Room Quality: 3.31
Amenities: 4.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 5.32
L
LUZ • family_with_children • co
2
2026-04-03 • via Nuitee
Y
Yazmin • family_with_children • mx
10
2026-04-02 • via Nuitee
A
Alan • family_with_children • mx
4
2026-04-02 • via Nuitee
R
Reyes • solo_traveller • mx
1
2026-04-02 • via Nuitee
Y
Yazmin • family_with_children • mx
10
Muy bueno
Pros:

El personal de lo mejor

Cons:

Todo es exelente

2026-04-02 • via Nuitee
D
Diane • solo_traveller • mx
1
The worst place I have seen in a long time!!! Cockroaches running on the bed, walls blackened by mold; I travel a lot a
Cons:

The place is moldy, dirty, without any care whatsoever, the staff has no hospitality skill, the bedsheet are old, full of cigaret holes, the bathroom is so dirty I could not bring myself to take a shower.the place is full of cockroaches that come out even in the daylight. The fan is half working and makes so much noise it is better to switch it off

2026-03-29 • via Nuitee
P
Parnell • solo_traveller • us
7
2026-03-29 • via Nuitee
K
Kevin • family_with_children • us
10
2026-03-22 • via Nuitee
J
Juan Daniel • solo_traveller • mx
7
Estancia al gusto.
Pros:

No tiene puerta el baño, se tira el agua del excusado por la llave de paso y hay muchas cucarachas de las chiquitas. El precio la salva totalmente y sería increíble que tuviera puerta el baño mínimo...

Cons:

Que tuviera puerta el baño...

2026-03-21 • via Nuitee
K
Kevin • family_with_children • mx
10
2026-03-21 • via Nuitee
R
Rene • solo_traveller • mx
1
Pésima
Pros:

Nada

Cons:

Había cucarachas, las camas eran incómodas, se sentían los resortes. No había agua caliente. No funcionaba el wifi

2026-03-20 • via Nuitee
M
Miguel Ángel • solo_traveller • mx
3
No lo recomiento muy sucio. Había cucarachas.
Pros:

La ubicación.

Cons:

Había cucarachas y estaba muy sucio.

2026-03-19 • via Nuitee
M
MARISOL • family_with_children • mx
4
Pros:

La ubicación

Cons:

Había cucarachas en la habitación

2026-03-18 • via Nuitee
J
Jorge • solo_traveller • es
1
terrorífico
Pros:

nada

Cons:

todo

2026-03-12 • via Nuitee
S
SALVADOR • family_with_children • mx
10
2026-03-03 • via Nuitee
S
SALVADOR • family_with_children • mx
10
2026-03-03 • via Nuitee
Y
Yennifer Dayanna • couple • co
4
Es una opción si necesitas un alojamiento inmediato por un costo muy bajo, pero es un poco insalubre.
Pros:

Es cerca de la Central vieja de autobuses, lo cual es bueno si planeas ir a otro lugar de Jalisco, y del Parque Agua Azul, que es muy lindo.

Cons:

La infraestructura estaba deteriorada, las habitaciones tenían un olor feo y en algunas el baño no tenía puerta y no había internet. Además, las sábanas, cobijas y toallas que nos entregaron estaban rotas y manchadas.

2026-02-28 • via Nuitee
A
Alexis • family_with_children • mx
10
Pros:

Friendly Staff and daily housekeeping service

2026-02-25 • via Nuitee
A
Alexis • family_with_children • mx
10
Pros:

Amables y buena ubicación frente la estacion vieja

2026-02-25 • via Nuitee
L
Leonardo • family_with_children • mx
7
2026-02-22 • via Nuitee