KIP Hotel Kuala Lumpur

Hotels
Independent
7.6 (70 reviews)
No 77 Jalan Seri Utara 1, Sri Utara Off Jalan Ipoh, Kuala Lumpur, 68100 , Kuala Lumpur , MY

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent location (near transit, shopping, Batu Caves)
Free/easy parking and many parking spots
Friendly/helpful staff and easy check-in/out
Spacious rooms and comfortable beds
Quiet and private rooms; good for value-conscious travelers
On-site pool and convenience store nearby
Cons:
Cleanliness and hygiene issues (dusty rooms, smelly towels/pillows, mold)
Bathroom/shower drainage frequently clogged
Slow-cooling air conditioning; thin/uncomfortable pillows
Poor breakfast quality, limited choices and hygiene problems
Unstable/slow Wi‑Fi and limited lift availability
Pool lacks child area; some facilities feel old and in need of refurbish

Categories

Cleanliness
6.3
Mixed reports: some rooms described as clean while multiple reviews cite dust, smelly towels/pillows, mold on bathroom fittings and overall hygiene concerns.
Service
9
Generally praised: friendly staff, easy check-in/out and helpful front desk noted in several reviews; a few comments about staff presentation/uniforms but overall service perceived positively.
Location
9.8
Consistently positive: repeatedly mentioned as a strong point (near transit/monorail, shopping, Batu Caves, central and convenient with easy parking).
Room Quality
7.1
Mixed: some guests found rooms spacious and comfortable, others reported slow-cooling AC, thin pillows, layered blankets, old fixtures and need for refurbishing; shower drainage problems frequently mentioned.
Amenities
7.9
Parking and pool cited positively and available; limitations noted (no child area in pool, limited/slow lifts, unstable wifi, restricted breakfast service times).
Value for Money
9.1
Frequently described as good value or value for money despite some service/amenity issues; many guests return or recommend for the price and location.
Food and Beverage
4
Noted weaknesses: limited breakfast choices, poor execution (eggs only fried), reports of flies/bugs on food and general unhygienic presentation; guests found breakfast poor value.
Overall Experience
7.6
Average of mixed feedback: strong location and value offset by cleanliness, room and food issues—results in a moderately positive overall stay consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 01:27

Property Description

Experience a delightful stay at KIP Hotel Kuala Lumpur, your perfect blend of comfort and convenience in the heart of the city.

Recreational Amenities
Dive into relaxation at our outdoor pool, or recharge with complimentary Wi-Fi throughout the hotel. Our dedicated concierge services ensure you can explore the best of Kuala Lumpur hassle-free.

Dining Options
Savor delightful meals at Aroma Café or indulge in snacks from our café. Enjoy the convenience of room service during select hours and kickstart your day with a delicious continental breakfast available daily.

Modern Accommodations
Unwind in one of our 199 air-conditioned guest rooms that offer modern comforts, from rainfall showerheads to cable television. Each room is designed to ensure a restful stay, with daily housekeeping to keep your space immaculate.

Book your stay with us today and create unforgettable memories in Kuala Lumpur!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.6
Based on 70 reviews
Cleanliness: 6.3
Service: 9
Location: 9.8
Room Quality: 7.1
Amenities: 7.9
Value for Money: 9.1
Food and Beverage: 4
Overall Experience: 7.6
R
Radziah solo_traveller my
7
Pros:

Kolam renang yg bersih serta luas.
Bilik selesa cuma dr segi kebersihan perlu diperbaiki.
Harap hotel menyediakan laundry bag dan berus gigi.

Cons:

Breakfast 👎

2026-07-04 via Nuitee
N
NOR RAHMATUL HAJAR solo_traveller my
9
Superb experience
Pros:

The room was spacious and smelled great. The price was very reasonable. Parking was easy, and the staff were very friendly. I would definitely stay there again if I have the opportunity.

Cons:

The only downside was that the iron on the 7th floor wasn't working, possibly because it was broken.

2026-07-04 via Nuitee
I
Ilias solo_traveller gr
2
Not worth it
Pros:

The location was good

Cons:

It was dirty, pictures are not representative and the stuff extremely unfriendly and rude

2026-07-02 via Nuitee
S
Syafizal solo_traveller my
4
not like 4 stars
Pros:

Strategic and easy area for parking and other facilities include a 7-Eleven open 24 hours.

Cons:

in booking.com it is described as a 4 star hotel but it is like only 2 stars.. breakfast is quite bad, when I was there, toast was not provided, curry noodle soup was cold and not enough ingredients, fruit was cut without removing the price tag, table was not wiped, tissues were not provided, nasi lemak was delicious because they used expensive rice but "ikan bilis lemau" was not crispy, chili oil tasted bad when mixed with porridge.. breakfast is really bad

2026-06-28 via Nuitee
A
A.Sivamurugan solo_traveller my
4
Pros:

The view

Cons:

No water heater works,got insects,not comfort,less aircond,So bad for this time

2026-06-27 via Nuitee
N
Nirmala extended_group my
8
Pros:

Good place to stay . Clean and have infinite pool with nice view

Cons:

Nothing

2026-06-24 via Nuitee
I
ieza solo_traveller my
8
2026-06-23 via Nuitee
M
Mohd solo_traveller my
10
2026-06-22 via Nuitee
N
Nurulbadriah solo_traveller sg
10
2026-06-14 via Nuitee
M
Mohd shaiful nizam family_with_children my
10
2026-06-13 via Nuitee
M
Mohd Nawawi family_with_children my
10
2026-06-07 via Nuitee
A
Azhari solo_traveller my
9
2026-06-01 via Nuitee
B
BAHARULNIZAM solo_traveller my
7
Good but it can become better
Pros:

The room was good and clean.

The infinity pool was big.

The location was ok

The parking is ample and free.

Cons:

The room was good, but it was not sound proof. I was awakened by people's chit chat outside the room, neighbors closing doors, and even dragging their chairs.

The infinity pool was big but there was a cigarette butt inside the pool. Dozens of dirty stuff at the pool floor including hairs and unidentified waste materials.

Only 1 pillow. It would be best if the hotel can provide 2 pillow per bed, just like other hotels did.

2026-06-01 via Nuitee
P
Pravina couple my
7
2026-06-01 via Nuitee
N
nadiah solo_traveller my
7
2026-05-30 via Nuitee
M
MOHD RAWANDI solo_traveller my
6
Pros:

Easy access to foods nearby

Cons:

Pool was not clean. Water was found dirty. So may foreign materials in the water

2026-05-30 via Nuitee
I
ismail family_with_children my
8
2026-05-27 via Nuitee
N
Nuffy Luffy solo_traveller my
6
2026-05-20 via Nuitee
A
Ain solo_traveller my
8
2026-05-16 via Nuitee
A
AFIFI ROSLAN solo_traveller my
9
2026-05-13 via Nuitee