KIP Hotel Kuala Lumpur

Hotels
•
Independent
7.6 (70 reviews)
No 77 Jalan Seri Utara 1, Sri Utara Off Jalan Ipoh, Kuala Lumpur, 68100 , Kuala Lumpur , MY
60-3-62560888

listing image 1
Show all photos

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent location (near transit, shopping, Batu Caves)
Free/easy parking and many parking spots
Friendly/helpful staff and easy check-in/out
Spacious rooms and comfortable beds
Quiet and private rooms; good for value-conscious travelers
On-site pool and convenience store nearby
Cons:
Cleanliness and hygiene issues (dusty rooms, smelly towels/pillows, mold)
Bathroom/shower drainage frequently clogged
Slow-cooling air conditioning; thin/uncomfortable pillows
Poor breakfast quality, limited choices and hygiene problems
Unstable/slow Wi‑Fi and limited lift availability
Pool lacks child area; some facilities feel old and in need of refurbish

Categories

Cleanliness
6.3
Mixed reports: some rooms described as clean while multiple reviews cite dust, smelly towels/pillows, mold on bathroom fittings and overall hygiene concerns.
Service
9
Generally praised: friendly staff, easy check-in/out and helpful front desk noted in several reviews; a few comments about staff presentation/uniforms but overall service perceived positively.
Location
9.8
Consistently positive: repeatedly mentioned as a strong point (near transit/monorail, shopping, Batu Caves, central and convenient with easy parking).
Room Quality
7.1
Mixed: some guests found rooms spacious and comfortable, others reported slow-cooling AC, thin pillows, layered blankets, old fixtures and need for refurbishing; shower drainage problems frequently mentioned.
Amenities
7.9
Parking and pool cited positively and available; limitations noted (no child area in pool, limited/slow lifts, unstable wifi, restricted breakfast service times).
Value for Money
9.1
Frequently described as good value or value for money despite some service/amenity issues; many guests return or recommend for the price and location.
Food and Beverage
4
Noted weaknesses: limited breakfast choices, poor execution (eggs only fried), reports of flies/bugs on food and general unhygienic presentation; guests found breakfast poor value.
Overall Experience
7.6
Average of mixed feedback: strong location and value offset by cleanliness, room and food issues—results in a moderately positive overall stay consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 01:27

Property Description

Experience a delightful stay at KIP Hotel Kuala Lumpur, your perfect blend of comfort and convenience in the heart of the city.

Recreational Amenities
Dive into relaxation at our outdoor pool, or recharge with complimentary Wi-Fi throughout the hotel. Our dedicated concierge services ensure you can explore the best of Kuala Lumpur hassle-free.

Dining Options
Savor delightful meals at Aroma Café or indulge in snacks from our café. Enjoy the convenience of room service during select hours and kickstart your day with a delicious continental breakfast available daily.

Modern Accommodations
Unwind in one of our 199 air-conditioned guest rooms that offer modern comforts, from rainfall showerheads to cable television. Each room is designed to ensure a restful stay, with daily housekeeping to keep your space immaculate.

Book your stay with us today and create unforgettable memories in Kuala Lumpur!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.6
Based on 70 reviews
Cleanliness: 6.3
Service: 9
Location: 9.8
Room Quality: 7.1
Amenities: 7.9
Value for Money: 9.1
Food and Beverage: 4
Overall Experience: 7.6
G
GEOK MOY • family_with_children • my
5
This is my 2nd time check-in your hotel , before ok, please inprove
Cons:

The room damp and smeelly,
The remote control at the room without casing,
The wooden floorboards along the wall fell off and no one cleaned them up.

2026-07-25 • via Nuitee
M
Mohd Aiman • couple • my
8
2026-07-24 • via Nuitee
A
Azizan • solo_traveller • my
8
Pros:

Easy to parking. Have convenience store at lobby and many more.this is my second stay.

Cons:

The room is a bit shabby. The wall coverings have started to come off. Maybe because of the age of the hotel.but for me it ok.

2026-07-19 • via Nuitee
Z
Zulkurnain • couple • my
9
2026-07-19 • via Nuitee
H
Hanif Aziz • solo_traveller • my
10
2026-07-18 • via Nuitee
C
catiana • family_with_children • es
8
2026-07-15 • via Nuitee
J
johnny • extended_group • my
8
2026-07-12 • via Nuitee
A
an • couple • my
5
Pros:

air cond tk sejuk

2026-07-10 • via Nuitee
J
Jihat • solo_traveller • my
8
2026-07-07 • via Nuitee
T
Thila • couple • my
10
2026-07-07 • via Nuitee
F
FOO • couple • my
1
2026-07-06 • via Nuitee
B
Boon keng • solo_traveller • my
8
2026-07-06 • via Nuitee
S
SUBRAMANIAM • couple • my
5
no comment
Pros:

no comment

Cons:

no comment

2026-07-06 • via Nuitee
R
Radziah • solo_traveller • my
7
Pros:

Kolam renang yg bersih serta luas.
Bilik selesa cuma dr segi kebersihan perlu diperbaiki.
Harap hotel menyediakan laundry bag dan berus gigi.

Cons:

Breakfast 👎

2026-07-04 • via Nuitee
N
NOR RAHMATUL HAJAR • solo_traveller • my
9
Superb experience
Pros:

The room was spacious and smelled great. The price was very reasonable. Parking was easy, and the staff were very friendly. I would definitely stay there again if I have the opportunity.

Cons:

The only downside was that the iron on the 7th floor wasn't working, possibly because it was broken.

2026-07-04 • via Nuitee
I
Ilias • solo_traveller • gr
2
Not worth it
Pros:

The location was good

Cons:

It was dirty, pictures are not representative and the stuff extremely unfriendly and rude

2026-07-02 • via Nuitee
S
Syafizal • solo_traveller • my
4
not like 4 stars
Pros:

Strategic and easy area for parking and other facilities include a 7-Eleven open 24 hours.

Cons:

in booking.com it is described as a 4 star hotel but it is like only 2 stars.. breakfast is quite bad, when I was there, toast was not provided, curry noodle soup was cold and not enough ingredients, fruit was cut without removing the price tag, table was not wiped, tissues were not provided, nasi lemak was delicious because they used expensive rice but "ikan bilis lemau" was not crispy, chili oil tasted bad when mixed with porridge.. breakfast is really bad

2026-06-28 • via Nuitee
A
A.Sivamurugan • solo_traveller • my
4
Pros:

The view

Cons:

No water heater works,got insects,not comfort,less aircond,So bad for this time

2026-06-27 • via Nuitee
N
Nirmala • extended_group • my
8
Pros:

Good place to stay . Clean and have infinite pool with nice view

Cons:

Nothing

2026-06-24 • via Nuitee
I
ieza • solo_traveller • my
8
2026-06-23 • via Nuitee