Hotel Bahnhof

Hotels
8.7 (3390 reviews)
Bahnhofsplatz 54 , Zermatt , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Ski storage
Non-smoking throughout
Shared kitchen
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean facilities
Cons:
Minor cleanliness concerns
Limited bathroom facilities

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly in the communal kitchen area.
Service
9.13
Multiple comments highlighted the friendly and helpful staff.
Location
9.17
Great location mentioned frequently, close to train station and amenities.
Room Quality
8.62
Rooms were described as comfy although privacy issues were noted.
Amenities
8.65
Good amenities including kitchen and laundry, but some concerns about shower availability.
Value for Money
8.61
Several reviews mentioned good value for the price considering the location.
Food and Beverage
8.66
Kitchen facilities appreciated, but some reviews highlighted response issues with staff.
Overall Experience
8.63
Overall positive experiences shared, though minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:42

Property Description

Welcome to Hotel Bahnhof!
Located just 100 metres from Zermatt Train Station, our hotel offers stunning views of the Valais Alps from every room. Charming Rooms with Views Our rooms boast wooden furniture and floors, with the option of a balcony to soak in the picturesque surroundings. Choose between private or shared bathrooms for your convenience. Convenient Amenities Enjoy access to a shared kitchen, laundry facilities, and a ski storage room during your stay. Dining Options With several restaurants within a 5-minute walk, you'll have plenty of choices for delicious meals. Book your stay now and experience the beauty of Zermatt at Hotel Bahnhof!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3390 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
Álvaro • solo_traveller • es
10
Pros:

Todo, instalaciones maravillos, localización cercana a la estación, cómodo, personal agradable y ubicación privilegiada.

Cons:

Todo es excepcional

2026-06-13 • via Nuitee
M
MASAYORI • solo_traveller • jp
8
2026-06-13 • via Nuitee
W
WING • extended_group • us
9
2026-06-12 • via Nuitee
M
Maria • solo_traveller • jp
7
2026-06-12 • via Nuitee
C
CHAO WEN • solo_traveller • my
10
2026-06-12 • via Nuitee
N
Nidh3 • solo_traveller • ae
9
2026-06-12 • via Nuitee
S
SANTOSH • solo_traveller • gb
8
Pros:

Hostel is located right next to train station on a main road , you can store your luggage before check in / out which is super convenient. Clean and friendly staff

Cons:

No lifts which makes even harder if you got big suitcases.

2026-06-12 • via Nuitee
W
WU • extended_group • tw
9
會推薦朋友入住
Pros:

火車站就在對面，Gornergrat 車站也在旁邊。

Cons:

無

2026-06-11 • via Nuitee
W
WU • extended_group • tw
9
廚房設備齊全
Pros:

離車站非常近，不用辛苦的拉行李。

Cons:

無

2026-06-11 • via Nuitee
H
Horacio Pedro • couple • ar
8
2026-06-10 • via Nuitee
M
Ma • family_with_children • us
9
Pros:

All good

Cons:

No

2026-06-10 • via Nuitee
M
Miho • couple • jp
9
2026-06-09 • via Nuitee
享佑 • solo_traveller • jp
10
2026-06-09 • via Nuitee
D
Dany • solo_traveller • ca
10
Si je reviens à Zermatt, je loge de nouveau au Bahnhof.
Pros:

On a été upgradé pour une chambre individuelle avec balcon (on avait réservé deux places dans un dortoir).
Cuisine communautaire bien équipée, spacieuse et propre.

Cons:

Rien.

2026-06-09 • via Nuitee
D
DAVID • family_with_children • us
9
Cons:

We requested a different room downstairs and were several floors up. Carrying luggage with small kids was a struggle.

2026-06-08 • via Nuitee
G
guillermo • couple • ar
8
2026-06-08 • via Nuitee
B
BOK WAN • solo_traveller • kr
10
Pros:

직원이 적극적으로 애로사항을 해결해 줌

Cons:

좁아요

2026-06-08 • via Nuitee
D
Didier • couple • ch
9
Excellent séjour
Pros:

L’emplacement est idéal et l’établissement est très bien organisé. La chambre était très confortable.

Cons:

Rien

2026-06-07 • via Nuitee
K
Kamonkorn • solo_traveller • th
9
Pros:

The bed is so comfy. I had the best sleep in Switzerland here. The staff is lovely. I also love that I can see the Matterhorn from the room terrace.

Cons:

A steep stair to the 4th floor. It's challenging when I have a heavy luggage.

2026-06-07 • via Nuitee
C
Chiao Ling • extended_group • tw
9
Pros:

我們選擇附有衛浴的雙人房，房型比較小了一點，床蠻好睡的，地理位置非常棒，就在車站對面，有共用廚房，對於預算有限的旅人來說是最佳選擇

Cons:

櫃檯有非24小時有人，如果要check in需注意一下時間

2026-06-07 • via Nuitee