Hotel Bahnhof

Hotels
8.7 (3357 reviews)
Bahnhofsplatz 54 , Zermatt , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Ski storage
Non-smoking throughout
Shared kitchen
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean facilities
Cons:
Minor cleanliness concerns
Limited bathroom facilities

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly in the communal kitchen area.
Service
9.13
Multiple comments highlighted the friendly and helpful staff.
Location
9.17
Great location mentioned frequently, close to train station and amenities.
Room Quality
8.62
Rooms were described as comfy although privacy issues were noted.
Amenities
8.65
Good amenities including kitchen and laundry, but some concerns about shower availability.
Value for Money
8.61
Several reviews mentioned good value for the price considering the location.
Food and Beverage
8.66
Kitchen facilities appreciated, but some reviews highlighted response issues with staff.
Overall Experience
8.63
Overall positive experiences shared, though minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:42

Property Description

Welcome to Hotel Bahnhof!
Located just 100 metres from Zermatt Train Station, our hotel offers stunning views of the Valais Alps from every room. Charming Rooms with Views Our rooms boast wooden furniture and floors, with the option of a balcony to soak in the picturesque surroundings. Choose between private or shared bathrooms for your convenience. Convenient Amenities Enjoy access to a shared kitchen, laundry facilities, and a ski storage room during your stay. Dining Options With several restaurants within a 5-minute walk, you'll have plenty of choices for delicious meals. Book your stay now and experience the beauty of Zermatt at Hotel Bahnhof!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3357 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
M
Manuela • extended_group • ch
8
2026-05-09 • via Nuitee
D
Diana • solo_traveller • fr
10
Cozy and calm hostel experience!
Pros:

It’s been 10 years since I last stayed jn a hostel so I was a bit nervous, but it turned out to be great! The rooms are well equipped, with bed blocks made of wood, with shelves and plugs and lights. Each person has its own locker, the door is card locked. The hostel has an amazing fully equipped kitchen! An enormous place where you can cook, store your food and simply chill out in an adjacent lounge zone. Everyone was super nice and kind. I went to bed early and didn’t hear nothing. I would highly recommend!!! Ow and it’s also just outside the railway station which is super convenient.

2026-05-09 • via Nuitee
J
Jennifer • solo_traveller • gb
10
2026-05-08 • via Nuitee
M
MEI • solo_traveller • ca
9
Good choice
Pros:

Steps to real way station! Convince for short stay as single! Good location, simple check-in and quiet stay with other 7 girls in one room.

Cons:

N/a

2026-05-06 • via Nuitee
M
Michelle • solo_traveller • ca
6
2026-05-04 • via Nuitee
L
Ludwik • solo_traveller • nl
9
Pros:

Great location

Cons:

A lot of stairs

2026-05-03 • via Nuitee
G
Grace • couple • gb
7
Perfect for a short stay and those on a budget
Pros:

It is right opposite the train station and has a large kitchen and dining room area. Staff were friendly and helpful.

Cons:

We had to share the toilet and shower.

2026-05-03 • via Nuitee
C
Christian • family_with_children • ch
8
2026-05-02 • via Nuitee
E
Elsa • solo_traveller • us
6
Good
Pros:

Location.

Cons:

No coffee/tea maker in room

2026-05-02 • via Nuitee
C
CHIAWEN • solo_traveller • jp
8
2026-05-02 • via Nuitee
N
Neville • solo_traveller • au
7
2026-04-30 • via Nuitee
D
Doug • couple • us
8
Great location
Pros:

Location and cleanliness

Cons:

The pillows

2026-04-29 • via Nuitee
Y
YoScirocco • couple • ar
8
Muy bueno, ubicación perfecta.
Pros:

Muy buena habitación, cómoda y funcional. Tiene en el subsuelo una cocina y espacio para comer. Personal muy atento y amable. Está frente a la estación de tren, muy buena ubicación.

2026-04-29 • via Nuitee
J
James • solo_traveller • us
10
Stellar location and easy check in. There's even a bus stop nearby so you don't have to walk to ski.
Pros:

Stellar location and easy check in.

2026-04-29 • via Nuitee
K
Kirkman • family_with_children • gb
10
Great;
Pros:

The staff were so friendly.

Matterhorn view was a treat

2026-04-28 • via Nuitee
S
Sam • solo_traveller • gb
10
AMAZING VALUE FOR MONEY
Pros:

Beds clean, facilities clean, social kitchen, very affordable.

Cons:

It would have been nice to have curtains on the dorm beds for a bit of privacy, but a towel on a hanger did the trick! Regardless, it was an amazing stay!

2026-04-27 • via Nuitee
S
Sebastian • solo_traveller • de
8
2026-04-27 • via Nuitee
P
Payal • couple • in
10
Pros:

Location and staff and facilities

2026-04-27 • via Nuitee
张 • solo_traveller • be
8
Pros:

位置方便。

Cons:

没办法烧热水

2026-04-26 • via Nuitee
J
Julie • solo_traveller • au
10
Fabulous hostel with comfy beds and loveliest staff. Great location.
Pros:

Right near the station and Main Street the beds are super comfy and great friendly staff with helpful suggestions. Fabulous hostel.

2026-04-26 • via Nuitee