Hotel Bahnhof

Hotels
8.7 (3157 reviews)
Bahnhofsplatz 54 , Zermatt , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Ski storage
Non-smoking throughout
Shared kitchen
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean facilities
Cons:
Minor cleanliness concerns
Limited bathroom facilities

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly in the communal kitchen area.
Service
9.13
Multiple comments highlighted the friendly and helpful staff.
Location
9.17
Great location mentioned frequently, close to train station and amenities.
Room Quality
8.62
Rooms were described as comfy although privacy issues were noted.
Amenities
8.65
Good amenities including kitchen and laundry, but some concerns about shower availability.
Value for Money
8.61
Several reviews mentioned good value for the price considering the location.
Food and Beverage
8.66
Kitchen facilities appreciated, but some reviews highlighted response issues with staff.
Overall Experience
8.63
Overall positive experiences shared, though minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:42

Property Description

Welcome to Hotel Bahnhof!
Located just 100 metres from Zermatt Train Station, our hotel offers stunning views of the Valais Alps from every room. Charming Rooms with Views Our rooms boast wooden furniture and floors, with the option of a balcony to soak in the picturesque surroundings. Choose between private or shared bathrooms for your convenience. Convenient Amenities Enjoy access to a shared kitchen, laundry facilities, and a ski storage room during your stay. Dining Options With several restaurants within a 5-minute walk, you'll have plenty of choices for delicious meals. Book your stay now and experience the beauty of Zermatt at Hotel Bahnhof!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3157 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
P
pankuj • family_with_children • in
8
Pros:

Location was excellent

Cons:

Too much stairs to climb to go to the room
No electric kettle in the room
These were major drawback after paying so much

2026-03-14 • via Nuitee
K
Katja • solo_traveller • ch
10
Komme wieder!
Pros:

Schönes Zimmer mit Balkon mit Blick auf das Matterhorn

2026-03-13 • via Nuitee
D
Dominique • couple • au
10
Would definitely recommend!
Pros:

Such a great place to stay in a beautiful beautiful town. Rooms were very quiet, easy to check in and handy to be able to store your luggage too.

2026-03-13 • via Nuitee
R
Read • couple • us
10
2026-03-13 • via Nuitee
N
Nathalie • family_with_children • fr
10
Train glacier Express
Pros:

Hôtel très agréable et confortable.
Un personnel très à l'écoute et accueillant.
Nous n'avions pas de douche et wc dans notre chambre mais finalement ça n'a pas été un problème.
La proximité de la gare est vraiment un avantage quand il faut prendre un train tôt.
Nous avons même eu la chance d'avoir un très beau lever de soleil sur le Cervin.

2026-03-12 • via Nuitee
J
Johnny • solo_traveller • gb
10
5⭐️⭐️⭐️⭐️⭐️ stay
2026-03-12 • via Nuitee
A
Angelou • solo_traveller • ae
7
Pros:

Perfect location, the place is also very convenient to everything.

2026-03-11 • via Nuitee
P
pascal • couple • fr
9
Très bien avec vue sur cervin
Pros:

L’emplacement et l’accueil

2026-03-11 • via Nuitee
I
Ivanova • couple • ie
10
2026-03-10 • via Nuitee
J
Jennet • couple • hk
10
Enjoy well-arm
Pros:

Location is convinence

Cons:

Stair only

2026-03-10 • via Nuitee
A
Anouk • couple • ca
8
Excellent choix à Zermatt!
Pros:

Excellent accueil et assistance à la réception!
Cuisine commune très pratique. Tout juste en face de la gare. Extrêmement facile de se rendre aux remontées pour les pistes de ski.

2026-03-09 • via Nuitee
B
Barry • solo_traveller • ie
10
2026-03-09 • via Nuitee
D
Darrell • couple • gb
6
Cons:

Over £200 for one night in a hostel room with shared facilities is quite a lot really. We appreciate it was the ski season but still felt expensive. However it was a very nice one night stay.

2026-03-09 • via Nuitee
S
Stijn • couple • nl
8
Pros:

Location is super convenient, next to the train station and minutes from the Gornergrat line, taking you right up to the slopes!
Staff super friendly and accommodating!

2026-03-08 • via Nuitee
N
Nathalie • couple • ch
9
2026-03-08 • via Nuitee
C
Carlos • solo_traveller • cr
10
Pros:

Amazing hotel and location couldn’t be better. The place feels cozy

2026-03-07 • via Nuitee
Y
YUKO • solo_traveller • jp
10
駅近、スタッフ親切、コスパ最高！
Pros:

駅の目の前というのがまず最高！
施設も工夫してあり、本当にお得でした。
スタッフも親切。
次も機会あれば、絶対ここにします。

Cons:

シャワーの量が少なすぎて、長い髪を洗うにはちょっと苦労するかもです。

2026-03-07 • via Nuitee
B
Berti • family_with_children • de
8
Pros:

Alles ok

Cons:

- Keine Einzelbetten, wie gewünscht -

2026-03-07 • via Nuitee
E
Emily • solo_traveller • de
10
Das beste Hostel in dem ich je übernachtet habe
Pros:

Alles war super. Die Lage ist sehr zentral und direkt gegenüber vom Bahnhof. Die Mitarbeiterin war super lieb und auch das Zimmer hat mir sehr gefallen. Ich immer wieder kommen

2026-03-06 • via Nuitee
C
Carmen • solo_traveller • gb
10
Pros:

This is probably one of the best hostels I have ever stayed in. The staff were super helpful and even reserved me a bottom bunk due to me having a bad back. The female only room I was in was lovely and cosy, I had my own little bed compartment which was lovely and gave a nice bit of privacy too. And the bed was really comfy.
The hostel was lovely and warm and the shower and toilet facilities were great and really clean.

Cons:

Nothing to not like.

2026-03-05 • via Nuitee