Hotel Bahnhof

Hotels
8.7 (3636 reviews)
Bahnhofsplatz 54 , Zermatt , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Excellent, station-front location with easy access to transport and shops
Great views (Matterhorn) and balcony mentioned
Friendly, helpful staff and warm welcome
Clean rooms and bathrooms
Well-equipped communal kitchen, lounge and laundry
Good value for money / budget-friendly
Cons:
No lift — many stairs and luggage handling inconvenience
Luggage storage and kitchen located in basement can be tiring
Some rooms have shared bathrooms
Limited check-in flexibility reported

Categories

Cleanliness
9
Multiple reviews note rooms and bathrooms were very clean; sink in-room and tidy communal areas reported.
Service
9
Staff described as very friendly and helpful (named staff gave excellent guidance); warm welcome mentioned.
Location
9.8
Consistently praised as station-front and extremely convenient for trains, Gornergrat station, shops, cafes and Coop grocery.
Room Quality
8.2
Private rooms described as comfortable with good beds and balconies/view; some guests noted shared bathroom and smaller room setups.
Amenities
8.5
Good communal amenities (lounge, well-equipped kitchen, laundry, luggage storage) although some inconvenience from basement location of kitchen/lockers.
Value for Money
9
Described as a budget-friendly, good-value choice for downtown Zermatt; many reviewers said they'd stay again.
Food and Beverage
8
Communal dining hall and kitchen available, but no full meal service or detailed food reviews—adequate for self-catering needs.
Overall Experience
8.1
Overall very positive stays with memorable highlights (Matterhorn views, helpful staff), tempered by accessibility issues (no lift, stairs).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Welcome to Hotel Bahnhof!
Located just 100 metres from Zermatt Train Station, our hotel offers stunning views of the Valais Alps from every room. Charming Rooms with Views Our rooms boast wooden furniture and floors, with the option of a balcony to soak in the picturesque surroundings. Choose between private or shared bathrooms for your convenience. Convenient Amenities Enjoy access to a shared kitchen, laundry facilities, and a ski storage room during your stay. Dining Options With several restaurants within a 5-minute walk, you'll have plenty of choices for delicious meals. Book your stay now and experience the beauty of Zermatt at Hotel Bahnhof!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 3636 reviews
Cleanliness: 9
Service: 9
Location: 9.8
Room Quality: 8.2
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.1
P
pin-chen • couple • tw
9
住宿地點在車站對面，非常近，一樓房間窗台也可以看到一點點馬特洪峰山頭！ 沒有電梯，有提供寄行李的地方，可以將物品上鎖，但不在地面樓層，若是大行李可能搬運不便。 廚房的鍋子餐具調味料都很齊全，公共浴室和廁所分開很方便，是有細心在安排的住宿！
2026-10-31 • via Nuitee
S
Shuji • solo_traveller • jp
10
2026-10-30 • via Nuitee
L
Lavinia • couple • au
10
Fabulous location, great views
Pros:

Loved this hotel. It is basically a hostel but they have private rooms too. Come out of the side entrance of the station and Hotel Bahnhof is right in front of you. It is also close to the Gornergrat station. It’s literally a minute or two on foot to cafes, restaurants, shops and a supermarket where you can buy supplies or prepared meals. Downstairs from reception you will find a nice lounge area, well equipped share kitchen and a laundry. I can’t comment on the dorm rooms but our double room was a good size. We were so happy to have a balcony and view of the Matterhorn. We did have to share a bathroom but there is a sink in the room. The bathroom and toilet were very clean. The bed was comfy and the WiFi was good. Be aware there is no lift but we are in our 70’s and managed. Agi (?) gave us a warm welcome and was so helpful. She gave us the best advice for the Gornergrat Raikway and it made our trip truly memorable. Going at 7 a.m. is early but it was so worth it. The sunrise falling on the Matterhorn was magnificent and there was hardly anyone about. We would definitely recommend Hotel Bahnhof and if we ever return to Zermatt, that’s where we will be staying. Thank you so much for a great 3 nights

2026-10-30 • via Nuitee
A
Anh • couple • fr
5
2026-10-29 • via Nuitee
H
HUNG LUN • extended_group • tw
10
這次的體驗非常滿意👍
Pros:

飯店人員都很親切、地理位置很讚！

Cons:

無

2026-10-24 • via Nuitee
P
Pongmon • couple • us
8
2026-10-23 • via Nuitee
L
Linus • couple • tw
10
2026-10-23 • via Nuitee
D
Danny • solo_traveller • hk
9
Pros:

Everything is great. Although I am a bit sick during the trip, the bed is warm enough for me to take a good rest.

Cons:

No lift so it is a bit clumsy to have my luggage going up and down.

2026-10-23 • via Nuitee
L
Linus • couple • tw
10
2026-10-23 • via Nuitee
R
Ryan • solo_traveller • au
9
2026-10-21 • via Nuitee
A
Ana Liza • solo_traveller • ca
8
2026-10-20 • via Nuitee
E
ERI • family_with_children • jp
10
Pros:

駅前です。フロントと同じ階の部屋でしたが、チェックイン14時より前に着いて、出かけたかったので、スーツケースは地下のストックルームまで運ぶ必要がありました。階段のみです。
　部屋の内装は写真で見るよりもきれいで、とても清潔でした。コンセントもたくさんあります。
　地下に洗濯機あり。備え付けの粉洗剤がありましたが、持参したものを使いました。快適でまた泊りたいホテルです。

2026-10-20 • via Nuitee
L
Luanderson • solo_traveller • br
10
2026-10-20 • via Nuitee
L
Luanderson • solo_traveller • br
10
2026-10-20 • via Nuitee
S
Sandra • couple • ca
10
Great room and location.
Pros:

They accommodated our needs for a lower floor room. Very close to train station and places to eat as well as Coop grocery store.

Cons:

Liked everything. Stayed in a two bed private room with sink in room and bathroom shower next to it. It was perfect for our needs.

2026-10-20 • via Nuitee
B
Bruce • extended_group • us
9
Great place in downtown Zermatt for a reasonable price and comfortable accommodations.
Pros:

We had a party of four that was comfortably accommodated by our room choice. The kitchen was an added benefit and the location was ideal for exploring the streets and sites of Zermatt. Thank you.

2026-10-19 • via Nuitee
F
FANG • solo_traveller • cn
10
2026-10-19 • via Nuitee
Q
qiang • couple • cn
8
最省钱最方便的采尔玛特住宿，适合一夜住宿Perfect one-night budget stay in Zermatt
Pros:

出站就是酒店，室外座椅不错，室内公共食堂设施很好，能提供行李寄存
Station-front hotel with nice outdoor seating, a well-equipped indoor communal dining hall, and luggage storage service

Cons:

行李存储在地下室，还是有点累
Storing luggage in the basement is still a bit tiring.

2026-10-19 • via Nuitee
E
Eckley • solo_traveller • us
9
Pros:

very clean and comfortable.

Cons:

if you get there late look for the top bunk.

2026-10-19 • via Nuitee
L
Laura • solo_traveller • at
10
2026-10-19 • via Nuitee