Hotel Bahnhof

Hotels
8.7 (3517 reviews)
Bahnhofsplatz 54 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean facilities
Cons:
Minor cleanliness concerns
Limited bathroom facilities

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly in the communal kitchen area.
Service
9.13
Multiple comments highlighted the friendly and helpful staff.
Location
9.17
Great location mentioned frequently, close to train station and amenities.
Room Quality
8.62
Rooms were described as comfy although privacy issues were noted.
Amenities
8.65
Good amenities including kitchen and laundry, but some concerns about shower availability.
Value for Money
8.61
Several reviews mentioned good value for the price considering the location.
Food and Beverage
8.66
Kitchen facilities appreciated, but some reviews highlighted response issues with staff.
Overall Experience
8.63
Overall positive experiences shared, though minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:42

Property Description

Welcome to Hotel Bahnhof!
Located just 100 metres from Zermatt Train Station, our hotel offers stunning views of the Valais Alps from every room. Charming Rooms with Views Our rooms boast wooden furniture and floors, with the option of a balcony to soak in the picturesque surroundings. Choose between private or shared bathrooms for your convenience. Convenient Amenities Enjoy access to a shared kitchen, laundry facilities, and a ski storage room during your stay. Dining Options With several restaurants within a 5-minute walk, you'll have plenty of choices for delicious meals. Book your stay now and experience the beauty of Zermatt at Hotel Bahnhof!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3517 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
A
Aida • solo_traveller • es
7
2026-07-18 • via Nuitee
A
Andrew • extended_group • gb
8
2026-07-18 • via Nuitee
O
olivier • solo_traveller • fr
10
Pros:

Tip top

2026-07-18 • via Nuitee
N
NICHOLAS • solo_traveller • us
10
Pros:

One top lunk in six bunk room. It was definitely warm, but that was roommate's dynamic

2026-07-18 • via Nuitee
H
Hao • solo_traveller • cn
8
位置好，性价比高。推荐。
Pros:

位置优越，一出火车站就正对着酒店。员工乐于助人。有公共厨房和用餐区，还有洗衣机，非常方便。性价比高。

Cons:

无

2026-07-18 • via Nuitee
M
Minhaz • solo_traveller • us
10
2026-07-17 • via Nuitee
G
Gleice Cristiana • solo_traveller • br
8
2026-07-17 • via Nuitee
盈華 • family_with_children • tw
10
Pros:

離車站超級近，房間和浴室相當舒適且乾淨。有一台洗衣機和烘衣機可使用。

Cons:

廚房和用餐區挺大的，不過有很多蒼蠅

2026-07-16 • via Nuitee
A
Aroon • solo_traveller • th
9
2026-07-16 • via Nuitee
P
Pei Yu • solo_traveller • ch
10
Pros:

位置極好，就在火車站旁，床被很乾淨、廁所浴室也很乾淨！
服務人員友善！室外有原木露天座椅大又舒適。
Hotel 門口早上09:45、下午17:00有趕羊人的黑白山羊走秀，非常可愛！
（建議自備眼罩、耳塞）

2026-07-16 • via Nuitee
M
Man Yi • solo_traveller • hk
7
2026-07-16 • via Nuitee
O
olivier • solo_traveller • fr
10
Pros:

Tout

2026-07-15 • via Nuitee
M
mo • solo_traveller • gb
9
2026-07-15 • via Nuitee
M
Mirai • solo_traveller • jp
9
便利だった
Pros:

何よりも駅から近い！！部屋に個人用の鍵付きのロッカーもあり、貴重品はそこで保管できた。

Cons:

1階が窓を開けるとすぐ駅前の大通りだったので、ベッドの場所によっては外から丸見えでした。
ベッドは早い者勝ちです。

2026-07-15 • via Nuitee
M
Martin • solo_traveller • ch
9
2026-07-15 • via Nuitee
X
Xin • extended_group • cn
10
Pros:

位置离火车站很近。出车站过马路左侧就是。

2026-07-14 • via Nuitee
E
Eliane • couple • br
7
2026-07-14 • via Nuitee
A
aziz • solo_traveller • ma
10
2026-07-14 • via Nuitee
H
Heidi • extended_group • gb
9
Perfect for our requirement.
Pros:

Location and price

Cons:

Nothing not to like

2026-07-13 • via Nuitee
K
KONISHI • solo_traveller • jp
10
2026-07-13 • via Nuitee