Extended Stay America Select Suites - Kalamazoo - West

Hotels
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Extended Stay America Select Suites
7.2 (280 reviews)
1653 South 11th Street , Kalamazoo , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
Cockroaches present

Categories

Cleanliness
4.45
Guests reported multiple instances of cockroaches and unclean rooms.
Service
9.95
Numerous reviews praised the friendliness and understanding of the staff.
Location
9.95
The hotel is located in a convenient area, as noted by many guests.
Room Quality
5.45
There were reports of dirty rooms and old beds, affecting the overall experience.
Amenities
6.45
Basic amenities were lacking, including no shampoo and dirty kitchen facilities.
Value for Money
7.45
While cheap, guests felt the condition did not justify the cost, especially with cleanliness issues.
Food and Beverage
6.45
No breakfast provided as advertised, impacting the overall service expectations.
Overall Experience
7.45
Many guests expressed disappointment due to the cleanliness and condition of the rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:46

Property Description

Convenient Location
Situated in Kalamazoo, Extended Stay America Select Suites - Kalamazoo - West offers easy access to popular attractions like Waldo Stadium and Western Michigan University, making it an ideal choice for travelers looking to explore the area.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a wardrobe, flat-screen TV, and complimentary toiletries, ensuring a relaxing and convenient experience for guests.

Nearby Attractions
With Gilmore Car Museum just 32 km away and Kalamazoo/Battle Creek International Airport a short 13 km drive, guests can easily explore the city and its surroundings. Experience convenience and comfort at Extended Stay America Select Suites - Kalamazoo - West.

Important information:

Housekeeping service is offered every 14 days.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Guest Reviews

7.2
Based on 280 reviews
Cleanliness: 4.45
Service: 9.95
Location: 9.95
Room Quality: 5.45
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 6.45
Overall Experience: 7.45
M
Malone • extended_group • us
1
Pros:

I did not like anything with that place. Staff was good, but the place was absolutely TERRIBLE. The parking lot was cleaner than the place.

2026-03-28 • via Nuitee
R
Racheal • couple • us
7
2026-03-26 • via Nuitee
J
Jamuel • family_with_children • us
10
Enjoyed my stay
Pros:

Very nice

Cons:

Love it

2026-03-23 • via Nuitee
C
Carynn Alvarez • solo_traveller • us
3
Not worth it.
Pros:

Front desk staff were pleasant and friendly.

Cons:

The room wasn't clean. The window had been left open.So when I walked in the room was freezing. There was a stuck cheese puff on the middle of the floor. A bar code sticker from what must have been a piece of fruit stuck on the wall. There was hair on the cups they gave you for water. The people above me sounded like they were living in a roller rink. The front desk said , oh , they must have kids , but was assured that quiet time was after nine. They were quiet until about 12:30 at night.And then the party started , until around three a m. At that point I did not feel comfortable complaining to the front desk.As people who do not care about others at that time of night who are trying to sleep are not going to be quite with someone simply reminding them that there are other people in the same space. It's a hotel other people a

re there trying to sleep.

2026-03-15 • via Nuitee
N
Nichol • solo_traveller • us
10
2026-03-13 • via Nuitee
C
Camaj • solo_traveller • us
4
2026-02-24 • via Nuitee
A
Angela • couple • us
7
Pros:

Comfortable & clean

Cons:

Nothing

2026-02-12 • via Nuitee
U
Ursula • couple • us
7
Pros:

Friendly staff

Cons:

Loud neighbor

2026-01-27 • via Nuitee
S
Sharnika • couple • us
3
2026-01-21 • via Nuitee
E
Emma • extended_group • us
4
Cons:

When I got there there were dirty socks and towels in my room clearly nobody had cleaned the room prior to us checking in

2026-01-20 • via Nuitee
D
Dawn • family_with_children • us
10
Pros:

Staff was very helpful and professional

2026-01-19 • via Nuitee
F
Fitzpatrick • family_with_children • us
10
Wonderful !!!
Pros:

The location is in very good spot with stores and nearby gas stations

Cons:

Some people was breaking rules by smoking in their rooms

2026-01-18 • via Nuitee
W
Walls • extended_group • us
8
Pros:

Pet friendly

2026-01-16 • via Nuitee
S
Santana • couple • us
1
2026-01-12 • via Nuitee
K
kayla • extended_group • us
1
Pros:

Location

Cons:

The TV didn't work
The shower water was cold
The toilet ran all night

2026-01-11 • via Nuitee
K
Kelly • solo_traveller • us
7
Finding rest
Pros:

It comes with a stove and a refrigerator where you can comfortably cook as needed instead of ordering out fast food.

Cons:

The plumbing needs work and they need better pillows and towels

2026-01-07 • via Nuitee
C
Ciarra • extended_group • us
8
Cons:

Broken elevator and a couple dead cockroaches in my cupboard

2025-12-30 • via Nuitee
D
Daugherty • family_with_children • us
1
Shitty with roaches!
Pros:

I want my money back for this stay I can’t believe you would have hotels on here this bad! People screaming and banging alright. Room smelled so bad fridge was dirty. But roaches crawling Al over that night really! Bed so cheap and old the coils it was like sleeping on a damn box spring firm as hell! You charge almost 100 dollars for this!

Cons:

Nothing!

2025-11-30 • via Nuitee
Y
Yurii • extended_group • us
2
Pros:

Location, affordable price

Cons:

A foul smell in the room and hallways. Crawling cockroaches. A complete lack of any utensils—what's the point of a kitchenette in the room anyway?

2025-11-11 • via Nuitee
R
Rebecca • solo_traveller • us
1
Pros:

Microwave in room and nice staff

Cons:

The room was dirty. Dirt in tub and floor. And bug on wall and hair in the bed. I just left.

2025-11-10 • via Nuitee