WoodSpring Suites Lexington Southeast

Hotels
•
WoodSpring
5.7 (414 reviews)
2370 Lake Park Road , Lexington , US
+1 859-269-6677

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Low price/value
Some friendly staff reported
Full kitchen in some rooms
Close to restaurants and UofK hospital
Clean rooms noted in a few reports
Cons:
Unprofessional/rude manager and rude staff
Dirty rooms, grime, musty/mold smells and cockroach sighting
Sketchy/unsafe area with drug activity and loitering
Tiny/uncomfortable beds and poor water pressure
Pet policy/cancellation issues and limited amenities (no coffee)

Categories

Cleanliness
3
Multiple reviews report filthy rooms, visible grime, musty/body odor smells, mold and at least one cockroach — overall strongly negative on cleanliness.
Service
3.5
Numerous reports of rude staff and an unprofessional manager; a few mentions of friendly front-desk employees produce a mixed but largely poor service impression.
Location
3.5
Several reviewers described a sketchy/unsafe neighborhood with drug activity and loitering, though some noted proximity to restaurants and UofK hospital as a benefit.
Room Quality
3.5
Complaints about tiny/uncomfortable beds, poor water pressure, odors and visible grime; a minority of rooms had full kitchens, producing mixed room-quality experiences.
Amenities
8
Some rooms offered full kitchens (positive); however, lobby/room amenities were limited (no coffee machine noted). Overall amenities were uneven but present in several stays.
Value for Money
9
Many reviewers explicitly cite price as the main positive and rate it good value for budget travelers despite other issues.
Food and Beverage
8.1
Little on-site food/beverage service; reviewers noted no coffee machine in room or lobby but nearby restaurants mitigate F&B needs for many guests.
Overall Experience
7
Mixed overall: frequent safety, cleanliness and management issues drove many to negative conclusions, but price, occasional friendly staff and proximity to local amenities lead some stays to be acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location

Located in Lexington, WoodSpring Suites Lexington Southeast offers easy access to popular attractions such as The Arboretum, Ashland The Henry Clay Estate, and Hunt-Morgan House. With free WiFi and private parking, guests can explore nearby landmarks like Lexington Mc Connell Springs and Keeneland Race Course.

Comfortable Accommodations

Each room at WoodSpring Suites Lexington Southeast features a private bathroom for guest convenience. The hotel's attentive staff is readily available at the reception to assist with any inquiries, ensuring a pleasant stay for all visitors.

Nearby Points of Interest

Just a short distance from Rupp Arena and The Mall At Lexington Green, this hotel provides a central location for both leisure and business travelers. Book your stay at WoodSpring Suites Lexington Southeast and experience comfort and convenience in Lexington.

Important information:

The hotel offers linen exchange services for a fee of USD 1.43 per night for guests staying 7 or more nights.

Please note that kitchenware, dish packs and coffee makers are available for an additional fee. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

5.7
Based on 414 reviews
Cleanliness: 3
Service: 3.5
Location: 3.5
Room Quality: 3.5
Amenities: 8
Value for Money: 9
Food and Beverage: 8.1
Overall Experience: 7
J
Jermaine • solo_traveller • us
10
2026-10-31 • via Nuitee
J
Jermaine • solo_traveller • us
9
2026-10-31 • via Nuitee
J
Jermaine • solo_traveller • us
9
2026-10-31 • via Nuitee
R
Rosell • family_with_children • us
8
2026-10-29 • via Nuitee
R
Ratliff • family_with_children • us
1
Pros:

All the employees was great. All except the manager. I've been dealing with the public for 20 years now. And all I can say is, if I were to talk to my customers the way the manager at that hotel talks to her employees AND GUESTS. I would not be in business. She is the most unprofessional person I have ever been around. She is rude, hateful, and very disrespectful to guests and her employees. I don't see how someone like her was put in a management position. As long as she is there. I will never be back. And I will let everyone I know not to stay at that hotel.

Cons:

The manager

2026-10-28 • via Nuitee
J
Julie • family_with_children • us
8
2026-10-28 • via Nuitee
K
Karen • family_with_children • us
8
Nice for the price
Pros:

The staff was friendly and the room was clean.

Cons:

The bed could be a little more comfortable but that was not a big deal.

2026-10-26 • via Nuitee
D
Dylan • extended_group • us
1
Cons:

The beds were the size of mini mouse

2026-10-25 • via Nuitee
W
Wilder • solo_traveller • us
8
2026-10-10 • via Nuitee
W
Wayne • solo_traveller • us
10
Pros:

Hospitality

Cons:

Na

2026-10-08 • via Nuitee
H
Howard • solo_traveller • us
3
Upsetting
Pros:

It was clean and had full kitchen.

Cons:

The staff was one receptionist with zero personality. The room was decent and clean. Full kitchen. But there was someone knocking on the door at 1:30 am insisting we let him in. This lasted for at 15 + minutes. Of course we didn't open the door but it was very disturbing. There were people roaming outside at all hours. Just not a safe feeling environment.

2026-10-08 • via Nuitee
A
Allen • couple • us
5
2026-10-07 • via Nuitee
S
Santos • solo_traveller • us
3
Never again
Pros:

The price was the only good thing

Cons:

Bad location, lots of sketchy folks around, water pressure so low the toilet wouldn't even fill back up with water to flush. We booked 2 nights but left after the first.

2026-09-07 • via Nuitee
T
Thomas • solo_traveller • us
3
Cons:

room smelled like b.o/musty, visible grime on bathroom walls and desk

2026-09-04 • via Nuitee
J
Joni • solo_traveller • us
1
Terrible place with even worse management.
Pros:

Seemed like a good value at the time but has ended up costing me more than if I had of gone with an actual nice hotel.

Cons:

At the time of booking it said “pets allowed” and upon checkin they said no cats. They cancelled at the front desk and said money would refund to card. I left and they ended up marking me as “no show” with a cancellation fee. Manager refuses to take my call about it and booking.com has reached out to the hotel but says essentially they’re hands are tied.

2026-08-31 • via Nuitee
J
Jackson • couple • us
10
2026-08-24 • via Nuitee
M
Maurice • solo_traveller • us
9
2026-08-19 • via Nuitee
A
Andre • family_with_children • us
1
Filthy
Pros:

Price

Cons:

The rooms are filthy. Sketchy area and people.

2026-08-16 • via Nuitee
C
Clinton • solo_traveller • us
1
Look above
Pros:

People were smoking weed in the hallway and partying with closed doors in room. Trashy place. I told everyone in Lexington at family birthday.

Cons:

EVERYTHING LOCATION PARKING ROOM CLIENTS WEED DRUNK PEOPLE DRUGS HORRIBLE PLACE

2026-08-10 • via Nuitee
K
Kyndra • solo_traveller • us
1
2026-08-09 • via Nuitee