Hotel Cocoa

Hotels
•
Independent
8.6 (764 reviews)
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723 , Toyako , JP
81-142-732011

listing image 1
Show all photos

Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Free train station pickup
Parking (limited spaces)
Free self parking
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
See all facilities

Review Highlights

Pros:
Great views
Spacious rooms
Friendly staff
Cons:
Limited dining options
Occasional cleanliness issues

Categories

Cleanliness
8.16
Some reviews mention dust and cleanliness issues in guest rooms.
Service
8.93
Most guests found the staff to be friendly, though some mentioned a lack of availability.
Location
8.47
Location is a bit remote, better suited for those with a car.
Room Quality
8.82
Rooms are spacious and have great views.
Amenities
8.65
Good amenities including a jacuzzi and free drinks.
Value for Money
8.71
Guests believe the hotel offers a great value for what is provided.
Food and Beverage
8.36
There is no breakfast service, but vending machines are available.
Overall Experience
8.73
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:31

Property Description

Nestled in the breathtaking mountains of Toyako, Hotel Cocoa offers an unforgettable escape where comfort meets natural beauty.

Cozy Accommodations
Our hotel features 18 tastefully decorated guestrooms, each equipped with kitchens and deep soaking bathtubs, ensuring a relaxing retreat after a day of exploring the stunning surroundings.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout our property, and refuel at our cozy coffee shop/café or enjoy snacks from our vending machines. Additionally, benefit from our free train station pick-up service and complimentary self-parking.

Ideal Location
Located just a stone’s throw from Shikotsu-Toya National Park and Lake Toya, outdoor enthusiasts will love the proximity to breathtaking landscapes and adventures.

Book your stay with us at Hotel Cocoa and experience the serene beauty of Toyako while enjoying the comforts of home!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

8.6
Based on 764 reviews
Cleanliness: 8.16
Service: 8.93
Location: 8.47
Room Quality: 8.82
Amenities: 8.65
Value for Money: 8.71
Food and Beverage: 8.36
Overall Experience: 8.73
K
Kin Yip • couple • hk
10
good value, good quality, good view
Pros:

The room offered a great view of the lake, and we could see the fireworks from inside—though they were quite distant. Mount Yotei was visible from the hotel’s front door, but unfortunately not from the room.

2026-05-15 • via Nuitee
Y
Yeeyuen • solo_traveller • sg
10
2026-05-14 • via Nuitee
S
Shelby • couple • nz
10
Pros:

Beautiful views of both Lake Toya and Mt. Yotei. Great location. Easy check in. Modern rooms. Comfy beds. Easy check in/out

2026-05-13 • via Nuitee
K
Kuan-Wei • couple • tw
10
Pros:

環境與設備

Cons:

有電梯的話會更好

2026-05-12 • via Nuitee
M
maciek^ • couple • nl
10
The place to stat
Pros:

Just book it.

Amazing lake view (that is if you don't get a snowstorm, otherwise – amazing snowstorm view!), if you get a chance get the room with a spa bathtub.

What an experience!

Cons:

Had just one night stay, but I'd imagine the area around the lake and the hotel would have been amazing to explore.

2026-05-09 • via Nuitee
J
jeongeui • solo_traveller • kr
9
2026-05-08 • via Nuitee
宣妤 • couple • tw
10
2026-05-07 • via Nuitee
L
Lok • solo_traveller • hk
10
2026-05-02 • via Nuitee
Y
Yan ming • couple • au
9
2026-05-01 • via Nuitee
C
chia sheng • solo_traveller • tw
10
2026-04-26 • via Nuitee
T
TIWEN • couple • tw
8
Great view and good value, a little bit shame that only one microwave , have to queue for a long time in this area ( lac
Pros:

View, big hot tub.

Cons:

only one microwave

2026-04-24 • via Nuitee
恩如陳 • couple • tw
10
Pros:

房間超大 ，風景很棒，超乎我的預期

2026-04-24 • via Nuitee
S
Shimizu • solo_traveller • jp
8
Pros:

コスパ、ロケーション、静かさ

2026-04-20 • via Nuitee
H
Hongyuan • couple • tw
9
2026-04-17 • via Nuitee
孫賀青 • solo_traveller • tw
10
2026-04-16 • via Nuitee
S
Shih-Ying • solo_traveller • tw
8
舒適且景色好
2026-04-15 • via Nuitee
孫賀青 • solo_traveller • tw
10
2026-04-15 • via Nuitee
M
MEIHUA • couple • tw
8
2026-04-14 • via Nuitee
M
Maria • couple • gb
9
Lovely views of Lake Toya from this comfortable and clean hotel
Pros:

The location and views from your room are what this hotel is really about. The rooms themselves are clean and very spacious, the hotel has ample parking, is easy to find and the dining space with the coffee machine and microwave was very much appreciated as well

2026-04-13 • via Nuitee
仕昇 • couple • tw
10
2026-04-08 • via Nuitee