Hatyai Holiday Hotel

Second time stay in this hotel as solo and visiting one of my friend over there , check in was fast and the staff are nice, the hotel over all is quite and reasonable as solo

the hotel booking made by Trends Travel and Tourism in Oman ( 0096892165165 / 0096826886161) the price is really acceptable

We had a chance to stay on this hotel for 4 days during our holiday in Hatyai. We bought the room using Agoda and the price are affordable. We arrived at hotel by 1100 am and we allow to check in. Wow! It was great. The environment are great nice and quiet. The staffs are helpful and nice. My car had a broke down due to flat battery and the staff at the concierge and hotel tuk tuk driver are very helpful and giving hand without any delay.
Receptions staffs are nice. We love the Routine schedules of tuk tuk for city tour and despatch. Looking forward to be there again.

My friends and i went for short vacation in Hatyai. We booked 3 rooms with 2 single beds and 1 room with 1 extra bed.The room was large enough to accommodate max 3 adults equipped with toiletries, coffee/tea making sets and tv.
The wifi connection was not up to our expectation at 7th floor where 3 out of 4 rooms located.The hotel reception's reply poor connection was due to high occupancy that day.The hotel is awarded with Halal Kitchen certificate and therefore can provide halal buffet breakfast if the guest wish to have breakfast at the restaurant.Other than that, free shuttle tuk tuk also provided for guests who wish to go to Lee Garden Plaza. It is also walking distance (about 10 minutes) to Kim Yong Market.

The bed quite dirty

First time stay in this hotel with families, check in was fast and the staff are nice, but the room once enter there is a stink smell which it very strong and WiFi not working even the staff have no idea what is going on and the bed are too old to sleep, bathroom doesn’t have hot water to shower and shower head was too hard to shower. Definitely not staying again.

If you are a muslim and looking for a stay to easy ur mind on the halal stuff, this is the hotel to look for. The room is spacious and clean. the hotel is situated near the market and dont worry, they have shutter service to take you to the market (an its free). receptionist is english speaking and yoh wont hv prob on that. service are good and the staff are also friendly. worth the money.

the hotel in overall is good. nearby Kim Yong market. not too far from central festival mall.

room is clean and tidy. maybe not suitable for business activity but for holiday stay, is one of the good choice.

we did not take the breakfast as for us, we prefer local thai food somewhere in the city.

if you ask a negative point from me, i would say there is no car park.

Overall, the hotel is satisfactory. I booked the Deluxe Room for 2-nights. Spacious, simple & clean room.

The downside is the location. Situated in a quieter part of the town. No attractions nor eateries within walking distance. Area is dark & quiet at night.

If you are driving or dont mind taking the tuk tuk whenever you would like to go out, guess it is ok then.

They do have scheduled free shuttles to Central Festival or Lee Gardens.

We love tuk-tuk service.
The Driver very polite.
Clean room.
Near Kimyong market and railway station.

Staff is very friendly and nice, hotel is very clean where i love so much.

Breakfast is terrible and the hotel badly need renovation

i booked this hotel because i read that it has been refurbish recently and because it it a Muslim friendly hotel

we reach hotel at noon, the check in was smooth and staff is very kind and warm

only the air condition in the unit that we stay is no functioning well, i sleep in sweat that night..

the location is not a walking distance to tourist attraction

no sign of kiblat in the room

no ironing facility in hotel

I’m stayed here for one night with my parents and husband. Booked 2 different rooms but they are concern enough to give us a connecting rooms as soon as im about to check in. We’ve been welcome with a great pleasure by the staff and they even gave my mother a birthday card before check out from the hotel. Nice stay and i will surely book again for my next visit.

Very near to markets and the hotel provide shutter bus service as well. Thumb up.

Excellent service from the staff.. Keep up the good work

Goede service. De kamerprijs is wellicht voor Thaise standaarden niet goedkoop. Niettemin is dit inclusief de producten in de bar van de hotelkamer en de retour met de taxi service naar een populaire locale markt.

I booked for this hotel a month ago before my travel date for family trip. Due to this is last minute arrangement and all of my preferred hotel already full house and because of limited choice, finally decided to book for this hotel.

Upon my first step into this hotel, there are a bad smell that welcome me and this smell is available every single corner. Hotel staff (included front desk, technician, bell boy) are not fluent in English, but they are always show you a friendly attitude even though at the end of the day they can't solve the problem anyway. Check-in process was superb low. I was keep on waiting from 2 p.m. until 4.15 p.m. (more then 2 hours) in order to get 4 unit of room key.

Hotel WiFi connectivity is worst. Lobby area WiFi is not able to connect during my stay. Room area WiFi connection is really good before daybreak only.

Daily room housekeeping is not available even already requested at front desk during the morning. End up around 4 pm, I saw a cleaner was in the janitorial room and ask for help to clean up 4 rooms that my family members stay.

Buffet breakfast was provided, but not much choices for the buffet menu. Basically, they are provided fried eggs, bread with butter and pineapple jam, fried rice, fried kway teow, mixed vegetable, watermelon, plain water, coffee and tea.

The hot shower was not working properly. In order to get hot shower supply, I need to adjust the water volume to low position. Drain hole was a little bit stuck and make the water-flow very slow, shower room will get into flood if water volume adjusted to high position. Sound insulation is really bad for this hotel, I can hear clearly people talking at the corridor.

The most terrible part during my stay is my room air-cond was not working. Front desk staffs are not attended for my request to change other room as well. They are just keep on requesting in-house technician to refill cooling gas into the air-cond unit and every time after refill the gas, it just can last for 4 hours time. My family are force to sleep in the room without air-cond before daybreak. This is the first time ever in my travel experience that I need to open the window to get fresh air into the room.

This hotel is near to Kim Yong Market but a bit far away from the shopping mall (Lee Garden) and central night market, but free shuttle service was provided for selected time.

Based on the room rate that charged, HatYai have much more other valuable hotel that worth to stay. In the other hand, based on bad experience with this hotel, I definitely will not stay anymore in future and will not recommend this hotel to my friend.

No hotel car park, I just being inform to park at road side, luckily is not peak season, so I manage to park in front of the hotel. Wifi signal is weak. I book 2 rooms, one of the room no safety lock.

staff are amazing, friendly and more than happy to help however possible, will return.

the hotel is very old on the interior..a bit far away from the central bustling area eg shopping malls night market.one should stay at lee gardens or centara instead.it is cheap though..nearby area has nothing much to offer.only my hubby and i were there to eat breakfast..aircon was not on at all.so dining can be a painful experience.